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Other titles in the Mycommunicationlab series:

Interpersonal Messages : Communication and Relationship Skills (7TH 08 - Old Edition)

by

Interpersonal Messages : Communication and Relationship Skills (7TH 08 - Old Edition) Cover

 

Synopses & Reviews

Publisher Comments:

Interpersonal Messages:

Communication and Relationship Skills

Joseph A. DeVito, Hunter College of the City University of New York

 

Interpersonal Messages is a brief, highly interactive text that emphasizes interpersonal communication and relationship skills, ethics, critical thinking, listening, and power in a multicultural world.

 

In 10 chapters, Interpersonal Messages provides a comprehensive introduction to interpersonal communication that creates a foundation for students to understand the concepts of interpersonal communication and to develop the necessary skills to apply what they have learned through real-life examples and exercises. With a focus on skill-building, this text helps today's students understand how to master interpersonal communication and relationship skills in every area of their personal, social, and professional lives.

 

Features

 

  • Emphasis on skill-building throughout the text.
  • Exploration of cultural differences (in Ch. 2 as a dedicated chapter, in a section on culture in every chapter, and throughout the text) brings attention to cultural sensitivity, while teaching effective communication in a diverse world.
  • Fully integrated coverage of critical thinking encourages students to make more reasoned and logical interpersonal choices.
  • Discussions of power and interpersonal communication are integrated throughout the text, providing students with the skills and experiences needed to become more empowered and effective.
  • Ethical Messages boxes highlight a variety of ethical issues in interpersonal communication–including censorship, outing, lying, gossip, and silence–encouraging students to formulate their own ethical principles.
  • Along with special listening boxes in each chapter, Chapter 5 is entirely devoted to listening, a skill critical to successful interpersonal communication.
  • A thorough discussion of the dark side of interpersonal relationships in Chapter 9 provides students with insight into this growing area of the field.
  • The Communication Blog, maintained by the author and available at http://tcbdevito.blogspot.com, provides a forum for users of Interpersonal Messages and offers periodic updates and suggestions for teaching interpersonal communication.

 

 

TECHNOLOGY ADVANTAGE —

    • MyCommunicationLab is a state-of-the-art, interactive and instructive solution for Interpersonal Communication. Designed to be used as a supplement to a traditional lecture course, or to completely administer an online course, MyCommunicationLab combines an E-book, multimedia, video clips, interpersonal communication activities, research support, tests and quizzes to completely engage students. (See Valuepack listings for package ISBNs.)

Synopsis:

What’s New? (In a Nutshell)

 

Here, in a nutshell, are some of the major changes between the first edition and this current, second edition.

 

  • A new chapter-opening feature highlights a photo from a current television show to illustrate an interpersonal communication concept or issue; a follow-up activity appears at the end of the chapter. By using television as a laboratory for studying interpersonal relationships we encourage you to analyze your own interpersonal communication and become a better communicator.

  • A new theme, interpersonal politeness has been added to this edition. Communication and business professionals are coming to realize that politeness is not just about being a nice person— it is also about being a better communicator. This new edition discusses the role of politeness in interpersonal communication and offers practical advice for how you can approach your interpersonal communication situations in a polite and effective way.

  • The all-important topics of impression formation and management and the practical strategies for forming impressions of others and for communicating the impressions you want others to have of you are now covered in a new chapter on perception and self.

  • A new chapter on emotional messages covers both the principles of emotions and emotional messages and the obstacles that can get in your way when you are trying to craft your communication messages. It also offers advice to help you respond to the emotions of others.

  • Chapter 8 has been totally revised and now addresses some of the important but little discussed topics of the art of conversation. It offers practical advice you can use in any number of communication situations you encounter everyday: make small talk, introduce people, offer excuses and apologies, compliment another, and effectively give advice.

  • To recognize the importance of establishing effective relationships, this edition offers two

    chapters on relationships. Chapter 9 covers the advantages and disadvantages of forming relationships, the lifecycle of relationships, and the special circumstances of the dark side of relationships. Chapter 10 will help you understand relationship basics, the theory behind them, and how to apply that theory to your own relationships.

  • Throughout the text, we have stressed the application of the principles and theories covered in each chapter to making your own everyday interpersonal interactions more effective, whether with friends, lovers, family, or workplace colleagues.

  • Synopsis:

    Updated in a new 2nd edition, Interpersonal Messages stresses the importance of politeness, cultural awareness and ethical principles within daily interpersonal interactions by engaging students with its lively and accessible insight to interpersonal skill development.

    By creating a foundation for the reader, Interpersonal Messages gives room to understand the concepts of interpersonal communication and to develop the skills necessary to apply what they've learned. With a focus on skill-building, this book helps the reader to understand how to master interpersonal communication and relationship skills.

    Table of Contents

    Part 1. Preliminaries to Interpersonal Messages

     

    Chapter 1. Interpersonal Communication

    Why Study Interpersonal Communication?

    What is Interpersonal Communication?

    The Elements of Interpersonal Communication

    Interpersonal Competence

    Principles of Interpersonal Communication

    Dialogue for Analysis: The Interpersonally Challenged Family

    Summary of Concepts and Skills

    Vocabulary Quiz: The Language of Interpersonal Communication

    Four for Discussion

    Web Exploration

    Featured Boxes

    Self-Test: What Do You Believe about Interpersonal Communication?

    Listen to This: Listening to New Ideas

    Ethical Messages: The Ethics of Communicating in Cyberspace

    SkillBuilding Exercises: (1)Giving Effective Feedback, (2) Content and Relationship Messages, (3) Interpersonal Principles in Practice

     

    Chapter 2. Culture and Interpersonal Communication

    Culture and Interpersonal Communication

    Cultural Differences

    Intercultural Communication

    Dialogue for Analysis: The Intercultural Relationship

    Summary of Concepts and Skills

    Vocabulary Quiz

    Four for Discussion

    Web Exploration

    Featured Boxes

    Self-Test: How Ethnocentric Are You?

    Listen to This: Listening without Bias

    Ethical Messages: The Ethics of Cultural Practices

    SkillBuilding Exercises: (1)Exploring Cultural Attitudes, (2) Identifying Cultural Differences, (3) Confronting Cultural Differences

     

    Chapter 3. The Self in Interpersonal Communication

    Self-Concept, Self-Awareness, and Self-Esteem

    Self-Disclosure

    Interpersonal Apprehension

    Dialogue for Analysis: The Facilitation of Self-Disclosure

    Summary of Concepts and Skills

    Vocabulary Quiz

    Four for Discussion

    Web Exploration

    Featured Boxes

    Self-Tests: (1) How’s Your Self-Esteem? (2) How Apprehensive Are You? (3) How Apprehensive Are You in Computer-mediated Communication?

    Listen to This: Listening to Empower

    Ethical Messages: Outing

    SkillBuilding Exercises: (1) Empowering Others, (2) Self-Disclosing Appropriately, (3) Reducing Apprehension

     

    Chapter 4. Perception and Interpersonal Communication

    The Stages of Perception  

    The Processes of Perception

    Increasing Your Accuracy in Interpersonal Perception

    Dialogue for Analysis: The Parental Difference

    Summary of Concepts and Skills

    Vocabulary Quiz

    Four for Discussion

    Web Exploration

    Featured Boxes

    Self-Test: How Accurate Are You at People Perception?

    Listen to This: Listening to Other Perspectives

    Ethical Messages:  Censoring Messages and Interactions

    SkillBuilding Exercises: (1) First Impressions, (2) Perceiving Differences, (3) Reversing Negative Perceptions

     

    Chapter 5. Listening and Interpersonal Communication

    The Importance of Listening: Task and Relationship Benefits

    The Stages of Listening

    Styles of Listening Effectively

    Listening, Culture, and Gender

    Dialogue for Analysis: The Reluctant Listeners

    Summary of Concepts and Skills

    Vocabulary Quiz

    Four for Discussion

    Web Exploration

    Featured Boxes

    Self-Test: How Do You Listen?

    Listen to This: Listening Ethically

    Ethical Messages: A Question of Choice

    SkillBuilding Exercises: (1) Obstacles to Listening, (2) Paraphrasing to Ensure Understanding, (3) Listening Actively

     

     

    Part 2. Interpersonal Messages in Context

     

    Chapter 6. Verbal Messages

    Principles of Verbal Messages

    Confirmation and Disconfirmation

    Using Verbal Messages Effectively and Critically

    Dialogue for Analysis: The Uncritical Observers

    Summary of Concepts and Skills

    Vocabulary Quiz

    Four for Discussion

    Web Exploration

    Featured Boxes

    Self-Tests: (1)How Assertive Are Your Messages? (2) Can You Distinguish Facts from Inferences?

    Listen to This: Listening to Gender Differences

    Ethical Messages: Lying

    SkillBuilding Exercises: (1) Practicing Assertiveness, (2) Confirming, Rejecting, and Disconfirming, (3) Thinking and Talking in E-Prime

     

    Chapter 7. Nonverbal Messages

    The Benefits of Effective Nonverbal Communication

    The Functions of Nonverbal Messages

    The Channels of Nonverbal Messages

    Culture and Nonverbal Communication

    Dialogue for Analysis: The Nonverbal Interview

    Summary of Concepts and Skills

    Vocabulary Quiz

    Four for Discussion

    Web Exploration

    Featured Boxes

    Self-Test: What Time Do You Have?

    Listen to This: Listening Nonverbally

    Ethical Messages: Interpersonal Silence

    SkillBuilding Exercises: (1) Integrating Verbal and Nonverbal Messages, (2) Sitting at the Company Meeting, (3) Nonverbal Impression Formation

     

    Chapter 8. Conversation Messages

    The Process of Conversation

    Effective Conversation

    Emotional Conversation

    Effective Emotional Conversation

    Dialogue for Analysis: The Conversation of Old “Friends”

    Summary of Concepts and Skills

    Vocabulary Quiz

    Four for Discussion

    Web Exploration

    Featured Boxes

    Self-Test: How Satisfying Is Your Conversation?

    Listen to This: Listening to Emotions (10 Easy Ways)

    Ethical Messages: Keeping Secrets Secret

    SkillBuilding Exercises: (1) Opening and Closing a Conversation, (2) Formulating Excuses, (3) Responding to Emotions

     

    Chapter 9. Interpersonal Relationships

    Relationship Stages

    Advantages and Disadvantages of Interpersonal Relationships

    Relationship Types

    The Dark Side of Interpersonal Relationships

    Relationship Theories

    Relationships, Culture, and Technology

    Dialogue for Analysis: The Telephone Breakup

    Summary of Concepts and Skills

    Vocabulary Quiz

    Four for Discussion

    Web Exploration

    Featured Boxes

    Self-Test: What Kind of Lover Are You?

    Listen to This: Listening to Stage Talk

    Ethical Messages: Q and A

    SkillBuilding Exercises: (1) Talking Cherishing, (2) Using Affinity Seeking Strategies, (3) Interpersonal Relationships in Songs and Greeting Cards

     

    Chapter 10. Interpersonal Conflict Management

    What is Interpersonal Conflict?

    Principles of Interpersonal Conflict

    Conflict Styles Have Consequences

    Conflict Resolution Stages

    Conflict Management Strategies

    Dialogue for Analysis: The Unproductive Interpersonal Conflict

    Summary of Concepts and Skills

    Vocabulary Quiz

    Four for Discussion

    Web Exploration

    Featured Boxes

    Self-Tests: (1) How Verbally Aggressive Are You? (2) How Argumentative Are You?

    Listen to This: Listening to Conflict Messages

    Ethical Messages: Ethical Fighting

    SkillBuilding Exercises: (1) Early Conflict Resolution, (2) Generating Win-Win Solutions, (3) Responding to Confrontations

     

    Glossary of Interpersonal Communication Concepts

    Glossary of Interpersonal Communication Skills

    Bibliography

    Credits

    Index

     

    Specialized Table of Contents

     

    Self-Tests

    These self-assessment tests will help you analyze your own communication patterns and strategies and make plans for achieving greater interpersonal effectiveness.

    1. What Do You Believe about Interpersonal Communication?
    2. How Ethnocentric Are You?
    3. How’s Your Self-Esteem?
    4. How Apprehensive Are You?
    5. How Apprehensive Are You in Computer-mediated Communication?
    6. How Accurate Are You at People Perception?
    7. How Do You Listen?
    8. How Assertive Are Your Messages?
    9. Can You Distinguish Facts from Inferences?
    10. What Time Do You Have?
    11. How Satisfying Is Your Conversation?
    12. What Kind of Lover Are You?
    13. Is Violence a Part of Your Relationship?
    14. How Verbally Aggressive Are You?
    15. How Argumentative Are You?

     

    Listen to This

    These discussions will help you improve your listening skills in a wide variety of specific interpersonal situations.

    1. Listening to New Ideas
    2. Listening without Bias
    3. Listening to Empower  
    4. Listening to Other Perspectives
    5. Listening Ethically
    6. Listening to Gender Differences
    7. Listening Nonverbally
    8. Listening to Emotions (Ten Easy Ways)
    9. Listening to Stage Talk
    10. Listening to Conflict Messages

     

    Ethical Messages

    These discussions will encourage you to consider the ethical implications of your interpersonal messages and will help you formulate your own code of the ethics of interpersonal communication.

    1. The Ethics of Communicating in Cyberspace
    2. The Ethics of Cultural Practices
    3. Outing
    4. Censoring Messages and Interactions
    5. A Question of Choice
    6. Lying
    7. Interpersonal Silence
    8. Keeping Secrets Secret
    9. Q and A
    10. Ethical Fighting

     

    Dialogues for Analysis

    These brief dialogues offer you the opportunity to analyze interactions focusing on the principles discussed in the text and will help you see these principles in operation. 

    1. The Interpersonally Challenged Family
    2. The Intercultural Relationship
    3. The Facilitation of Self-Disclosure
    4. The Parental Differences
    5. The Reluctant Listeners
    6. The Uncritical Observers
    7. The Nonverbal Interview
    8. The Conversation of Old “Friends”
    9. The Telephone Breakup
    10. The Unproductive Interpersonal Conflict

     

    SkillBuilding Exercises

    These exercises will help you work actively with interpersonal communication concepts and principles and will help you practice the many and varied interpersonal skills discussed in the text.

    1. Giving Effective Feedback
    2. Content and Relationship Messages
    3. Interpersonal Principles in Practice
    4. Exploring Cultural Attitudes
    5. Identifying Cultural Differences
    6. Confronting Cultural Differences
    7. Empowering Others
    8. Self-Disclosing Appropriately
    9. Reducing Apprehension
    10. First Impressions
    11. Perceiving Differences
    12. Reversing Negative Perceptions
    13. Obstacles to Listening
    14. Paraphrasing to Ensure Understanding
    15. Listening Actively
    16. Practicing Assertiveness
    17. Confirming, Rejecting, and Disconfirming
    18. Thinking and Talking in E-Prime
    19. Integrating Verbal and Nonverbal Messages
    20. Sitting at the Company Meeting
    21. Nonverbal Impression Formation
    22. Opening and Closing a Conversation
    23. Formulating Excuses
    24. Responding to Emotions
    25. Talking Cherishing
    26. Using Affinity Seeking Strategies
    27. Interpersonal Relationships in Songs and Greeting Cards
    28. Early Conflict Resolution
    29. Generating Win-Win Solutions
    30. Responding to Confrontations

     

    Product Details

    ISBN:
    9780205491117
    Subtitle:
    Communication and Relationship Skills
    Author:
    Devito, Joseph A.
    Author:
    Menchaca, Kristal Lewis
    Author:
    Mueller, Kay E.
    Author:
    Cram101 Textbook Reviews
    Author:
    DeVito, Joseph A.
    Publisher:
    Academic Internet Publishers
    Subject:
    Interpersonal Relations
    Subject:
    Theater - General
    Subject:
    Interpersonal communication
    Subject:
    Education-General
    Copyright:
    Edition Description:
    Trade paper
    Series:
    MyCommunicationLab Series
    Publication Date:
    October 2006
    Binding:
    Paperback
    Grade Level:
    College/higher education:
    Language:
    English
    Illustrations:
    Y
    Pages:
    336
    Dimensions:
    10.78x8.50x.52 in. 1.59 lbs.

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    Interpersonal Messages : Communication and Relationship Skills (7TH 08 - Old Edition) New Trade Paper
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    $109.80 In Stock
    Product details 336 pages Allyn & Bacon - English 9780205491117 Reviews:
    "Synopsis" by ,

    What’s New? (In a Nutshell)

     

    Here, in a nutshell, are some of the major changes between the first edition and this current, second edition.

     

  • A new chapter-opening feature highlights a photo from a current television show to illustrate an interpersonal communication concept or issue; a follow-up activity appears at the end of the chapter. By using television as a laboratory for studying interpersonal relationships we encourage you to analyze your own interpersonal communication and become a better communicator.

  • A new theme, interpersonal politeness has been added to this edition. Communication and business professionals are coming to realize that politeness is not just about being a nice person— it is also about being a better communicator. This new edition discusses the role of politeness in interpersonal communication and offers practical advice for how you can approach your interpersonal communication situations in a polite and effective way.

  • The all-important topics of impression formation and management and the practical strategies for forming impressions of others and for communicating the impressions you want others to have of you are now covered in a new chapter on perception and self.

  • A new chapter on emotional messages covers both the principles of emotions and emotional messages and the obstacles that can get in your way when you are trying to craft your communication messages. It also offers advice to help you respond to the emotions of others.

  • Chapter 8 has been totally revised and now addresses some of the important but little discussed topics of the art of conversation. It offers practical advice you can use in any number of communication situations you encounter everyday: make small talk, introduce people, offer excuses and apologies, compliment another, and effectively give advice.

  • To recognize the importance of establishing effective relationships, this edition offers two

    chapters on relationships. Chapter 9 covers the advantages and disadvantages of forming relationships, the lifecycle of relationships, and the special circumstances of the dark side of relationships. Chapter 10 will help you understand relationship basics, the theory behind them, and how to apply that theory to your own relationships.

  • Throughout the text, we have stressed the application of the principles and theories covered in each chapter to making your own everyday interpersonal interactions more effective, whether with friends, lovers, family, or workplace colleagues.

  • "Synopsis" by , Updated in a new 2nd edition, Interpersonal Messages stresses the importance of politeness, cultural awareness and ethical principles within daily interpersonal interactions by engaging students with its lively and accessible insight to interpersonal skill development.

    By creating a foundation for the reader, Interpersonal Messages gives room to understand the concepts of interpersonal communication and to develop the skills necessary to apply what they've learned. With a focus on skill-building, this book helps the reader to understand how to master interpersonal communication and relationship skills.

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