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More copies of this ISBNOther titles in the Mycommunicationlab series:
Communication Counts: Getting It Right in College and Lifeby David Worley
Synopses & ReviewsPublisher Comments:Communication Counts: Getting It Right in College and Life David Worley, Indiana State University Debra Worley, Indiana State University Laura Soldner, Northern Michigan University
Communication Counts: Getting It Right in College and Life is designed to help you understand that what you learn in the basic communication course is essential to your success in college and in preparing for your career.
By integrating basic communication course content with college students’ experiences, the authors aim to show how communication principles and practices can assist you in succeeding at and getting the most out of your time in college. The text is also a valuable resource as you prepare for the world of work.
Features that you will find useful:
Reviewer Quotations:
“I like the attention given to communication theories and concepts here, and it is very reader-friendly…I am confident that many of the exercises and explorations students can do interactively with the text will be of great advantage to me and to them.” Professor Jeffrey Hillard, College of Mount St. Joseph
“These authors do an excellent job of using relevant examples and timely current events to illustrate the communication concepts and theories.” Professor Melissa Barkley Crawford, University of Central Arkansas
Synopsis:Communicating for College and Beyond teaches that what is learned in the basic communication course can be linked and applied to college, life, and career experiences. By integrating basic communication course content with lived experiences, the authors aim to illustrate how principles and practices can assist them here and now, as well as prepare the individual for future successes in the work world. Readers from all walks of life will find this text relevant and see the immediate affective connection to their lives which, in turn, will help to improve their motivation and enhance learning. Table of ContentsUnit I: Essential Communication Elements
Chapter 1: Appreciating and Understanding Human Communication Graphic Organizer Knowledge Checklist Thinking About Communication, College, and Career Communication and College Experience Communication and Life After College Descriptions of Human Communication Examining a Descriptive Phrase Components of Communication Models of Communication Characteristics of Human Communication Communication is Intentional Communication is Relational and Contextual Communication is Ethical Some Clarifications about Communication: Addressing Misconceptions Misconception #1: Communication is Exact Misconception #2: More Communication is Better Communication Misconception #3: Communication Solves All Conflicts Communicating in College and Beyond Summary Questions for Discussion Exercises Key Terms
Chapter 2: Communicating Competently and Ethically Graphic Organizer Knowledge Checklist Ethical Communication Sources of Ethical Guidelines Family Religion School Culture Ethical Principles Honesty and Truthfulness Fidelity Confidentiality Fairness Significant Choice An Ethical Orientation Consequentialist Approaches and the Principle of Veracity Non-consequentialist Approaches Immanual Kant’s Categorical Imperative Goals of Studying Communication Ethics Stimulate Moral Imagination Recognize Ethical Issues Develop Analytical Skills Tolerate Disagreement Ethical Communication as Competent Communication Guidelines for Competent Communication Ethics, Responsibility, and College Student Life Tolerance NCA Credo for Ethical Communication Dialogue and Character Summary Questions For Discussion Exercises Key Terms
Chapter 3: Perception: Self, Others and Communication Graphic OrganizerKnowledge Checklist The Process of Perception Attention and Selection Organization Interpretation and Evaluation Problems of Perception Prior Experience Stereotypes Selectivity Cognitive Orientation Perception and Communication: A Reciprocal Relationship Perception, Self-Concept, and Identity Self-concept Self-esteem Self-fulfilling prophecy Self, Others, and Communication Social comparison Reflected appraisal Self and Communication Self-talk Self-disclosure Impression Management
Perception of Others and Communication Observations Perceptual influences Perception and Communication with Others Improving Perceptions Guard against perceptual errors Gather more information Use perception checking Adjust your perceptions Practice empathy Perception in College and Career Summary Questions for Discussion Exercises Key Terms
Chapter 4: Effective Listening Graphic Organizer Knowledge Checklist The Reluctance to Listen Problems in Listening Sender-based Problems Channel-based Problems Message-based Problems Receiver-based Problems Context-based Problems Gender-based problems Poor Listening Pseudolistening Selective Listening Defensive Listening Ambushing Dominating The Requirements for Listening Pleasurable Listening Informational Listening Focus on the Speaker Seek to Understand the Message Avoid allowing the channel to decide how you listeng Monitor your reception Reduce contextual distractions Avoid poor listening behaviors Relational Listening Seek to Understand Encourage others to share more Offer support Select a safe environment Take your lead from the other person Practice rhetorical sensitivity Evaluative Listening Listen before you evaluate Consider the source Consider the evidence Consider the reasoning The Rewards of Listening Increased Enjoyment Improved Understanding Enhanced Empathy Encouraged Civility The Role of Listening and the College Experience The Role of Listening in Learning Listening on Campus Ask the person’s name with whom you are speaking Ask clarifying questions Practice civility Jot yourself notes The Role of Listening in College and Career Relationships Summary Questions for Discussion Exercises Key Terms
Chapter 5: Verbal Communication/Language Graphic Organizer Knowledge Checklist Understanding Language Properties of Language Symbolism Triangle of Meaning Denotation and Connotation Power of Language Shapes Culture Creates Meaning Confuses Meaning Classifies People Clarifies Meaning Gendered Language Language and Culture Guidelines for Competent and Ethical Use of Language Adapting to One’s Audience Attending to Context Employing Rhetorical Sensitivity Learning and Using “College Language” Understanding Typical College Language Summary Questions for Discussion Exercises Key Terms
Chapter 6: Nonverbal Communication Graphic OrganizerKnowledge Checklist Understanding Nonverbal Behavior Fundamentals of Nonverbal Behavior Functions of Nonverbal Behavior Modify Verbal Communication Express Feeling Regulate Interaction Types of Nonverbal Communication Body Movement (Kinesics) Physical Characteristics Touch (Haptics) Paralanguage Proxemics Hall’s Zones of Personal Space Artifacts Time (Chronemics) Gendered Nonverbal Communication Gendered Space and Territory Gendered Fashion Gendered Touch Gendered Eye Contact Nonverbal Communication and Culture Competent and Ethical Nonverbal Communication Self-Presentation Mindfulness and Respect Accuracy and Immediacy Nonverbal Communication in College and Beyond Summary Questions for Discussion Exercises Key Terms Unit II: Interpersonal Communication
Chapter 7: Understanding Interpersonal Communication Competence Graphic Organizer Knowledge Checklist Impersonal vs. Interpersonal Relationships The Key Concept of Intimacy Intimacy and Attraction Intimacy and Need Fulfillment Maslow’s Hierarchy of Needs Schutz’s Theory of Interpersonal Needs Intimacy and the Stages of Relationship Development Stages of Relationship Development Initiating Experimenting Intensifying Integrating Bonding Interpersonal Communication Dialectics Intimacy and Stages of Relationship Dissolution Stages of Relationship Dissolution Differentiating Circumscribing Stagnating Avoiding Terminating Relationship Dissolution Model Intrapsychic Phase Dyadic Phase Social Phase Grave-Dressing Phase Relationship Development Between Professors and Students Intimacy and Conflict Gender and Culture in Relationships Communication Between Women and Men Communicating Across Cultures Competence and Ethics in Interpersonal Communication Interpersonal Communication in College and Beyond Summary Questions for Discussion Exercises Key Terms
Chapter 8: Applying IPC: Principles and Practice Graphic Organizer Knowledge Checklist The “Reality” of Relationships Interpersonal Communication Dialectics and Families Interpersonal Communication Dialectics and Friendships Interpersonal Communication Dialectics and College Interpersonal Communication Dialectics and Communities Conflict Management in Interpersonal Relationships The Value of Conflict Pseudo, Destructive, Constructive-Conflict Conflict Management Styles Insights for Competent and Ethical Interpersonal Communication in College and Beyond Rhetorically Sensitive Interpersonal Communication Summary Questions for Discussion Exercises Key Terms Unit III: Public Communication
Chapter 9: Public Speaking: Process, Purposes, Topics and Audiences Graphic Organizer Knowledge Checklist Why Study Public Speaking? Communication Apprehension The Process of Public Speaking Public Speaking Purposes General Purposes Specific Purposes How to Select a Subject Brainstorming Perspectives to Consider in Choosing Your Subject The Audience Perspective Types of Audiences The Personal Perspective Other Perspectives How to Select a Topic How to Relate a Topic to Purposes How to Write a Thesis Statement Celebratory, Informative, and Persuasive Speeches Celebratory Speeches Informative Speeches Speech of Explanation Speech of Definition Speech of Demonstration Speech of Description Briefing Persuasive Speeches Types of Persuasive Speeches According to Purpose Types of Persuasive Speeches According to Proposition[CI1] Connecting College and Public Speaking The Classroom as a Real Audience Relevance of Celebratory, Informative, and Persuasive Speaking to College Experience Summary Questions for Discussion Exercises Key Terms
Chapter 10: Organization, Development and Support Graphic Organizer Knowledge ChecklistThe Principles and Patterns of Organization Principles for Effective Organization Clarity Simplicity Parallelism Balance Practicality Orderly Understanding the Parts of a Presentation The Introduction The Body Transitions The Conclusion Patterns of Organization Suggested Organizational Patterns for Informative Speeches Suggested Organizational Patterns for Persuasive Speeches Developing Your Presentation Finding Supporting Materials Evaluating Materials Types of Supporting Material Facts Statistics Testimony Examples Narratives Using Supporting Material Effectively Relatedness Relevance Respect Citing Sources Citing Your Sources in Writing Citing Sources Orally Plagiarism Outlining Planning, Preparation, and Presentation Outlines Alternatives to Outlining The Importance of Organizational Skills for College Learning and Life Summary Questions for Discussion Exercises Key Terms
Chapter 11: Delivery and Visual Aids Graphic Organizer Knowledge ChecklistTypes of Delivery Elements of Effective Delivery Using Your Voice Effectively Breathing Volume Rate Pitch Clarity Using Your Face Effectively Using Your Body Effectively Using Visual Aids to Enhance Delivery Types of Visual Aids Guidelines for Using Visual Aids Integrating Visual Aids with Delivery Preparing for Effective Delivery Guidelines for Effective Preparation How to Practice for Effectiveness Effective Delivery for Differing Contexts Common, Core Principles College and Public Speaking The Workplace and Speaking The Public and Speaking Summary Questions for Discussion Exercises Key Terms Unit IV: Groups, Organizations & Mass Communication
Chapter 12:Groups in Discussion Graphic Organizer Knowledge Checklist Characteristics of Groups Group Size Interaction for a Purpose Mutual Influence Interdependence Group Norms Collective Identity Social and Task Dimensions Group Cohesion Commitment to the Group Goals in Groups Individual and Group Goals Learning, Therapy, Problem-Solving, and Social Groups Groups vs. Individuals Roles in Groups Leadership in Groups Stages of Group Development Forming Stage Norming Stage Storming Stage Performing Stage Culture, Values, and Gender in Groups Group Climate, Conflict, and Problem-Solving Supportive and Defensive Climates Types of Conflict Pseudo Conflict Content Conflict Ego Conflict Styles of Conflict Resolution Assertiveness Aggressiveness Nonassertiveness Making Quality Decisions in Groups The Reflective-Thinking Approach Brainstorming: Creativity is Key Groupthink and Decision Making Making Groups Work in College, Community, and Career Summary Questions for Discussion Exercises Key Terms
Chapter 13: Communication in Organizations Graphic Organizer Knowledge Checklist The Importance of Communication in Organizations Organizational Cultures Language Stories Rites and Rituals Structure Roles Rules and Policies Organizational Systems: The System Model Wholeness Interdependence and Synergy Openness Adaptability Through Feedback Equifinality Communication in the System Communication Contexts in Organizations Superior-Subordinate Communication Communication with Peers Using Networks and Channels Effectively Communicating Outside the Organization Challenges in Contemporary Organizations The Diverse Organization Personal Relationships in Organizations Motivation in Diverse Organizations Understanding and Avoiding Sexual Harassment Technology in Organizations Effective Organizational Communication Beyond College The Job Search Process Interviewing Types of Interviews How to Be Interviewed Avoiding Common Mistakes in the Interview Following up the Interview Effective Organizational Communication in College Summary Questions for Discussion Exercises Key Terms
Chapter 14: Technology and Mass Communication Graphic Organizer Knowledge Checklist Definition and Characteristics of Mediated Mass Communication Mediated Mass Communication Defined Characteristics of Mediated Mass Communication Media Convergence Watchdog Function Regulation Ownership Audience Feedback Messages Effects of Mass Communication Media Affects Cultures Social Construction/Cultivation Theories Critical Theories Cultural Imperialism Media Affects Individuals Uses and Gratifications Gatekeeping/Media Bias Agenda Setting[RU2] Attitude Shaping Behavioral Influences Being a Critical Consumer of Media Critical Analysis of the Message Critical Analysis of the Channel Critical Analysis of Senders Critical Analysis of Receivers and Context Critical Analysis of Noise and our Feedback Mass Communication in College and Beyond Summary Scenario Questions for Discussion Exercises Key Terms
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