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FT Guide to Business Training (Financial Times)

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FT Guide to Business Training (Financial Times) Cover

 

Synopses & Reviews

Publisher Comments:

‘This book is excellent. It stands head and shoulders above anything else I have read. If you want to be a better trainer and improve the impact you make, then I urge you to read this book today.

  Neil Mullarkey, writer, actor, comedian and business trainer

 

‘I recommend that you buy this book if you are in the business of learning and development as you will learn the core fundamentals of what it takes to be a great business trainer.

 

Gillian Secrett, CEO of The Møller Centre, Churchill College, University of Cambridge

 

 ‘Its all here and it makes complete sense. Look no further if you want to improve the impact of your business training.  Packed with punchy, practical how tos. Even if you implement only a fraction of the book youll significantly improve the effectiveness of your training.

 

Peter Honey, occupational psychologist, management trainer, conference speaker and co-creator of  Learning Styles

 

 

 

 

The Financial Times Guide to Business Training shows you how to develop, design and deliver outstanding business training. Written by two of the UKs leading business trainers and based on extensive research into what the best trainers say and do, this book:  

· Is a single reference for anyone involved in business training whether you are newly qualified or experienced, a freelance trainer or already embedded in learning and development departments

· Provides a comprehensive resource of ideas, tools and approaches

· Will help you improve the quality of all aspects of your training needs, including analysis, planning and delivery

· Reveals the secrets of outstanding business training so that you can improve your reputation and results

· Answers commonly asked questions

· Offers support on your training journey via www.ftguidetobusinesstraining.com

 

 

 

Synopsis:

Everything you need to know to become a first class business trainer, from working out how people learn, to finding out if you can be a trainer, through to showing you the tools and models that will allow you to be a successful educator and teacher.

 

The Financial Times Guide to Business Training shows you how to develop, design and deliver outstanding business training. Written by two of the UKs leading business trainers and based on extensive research into what the best trainers say and do, this book:  

· Is a single reference for anyone involved in business training whether you are newly qualified or experienced, a freelance trainer or already embedded in learning and development departments

· Provides a comprehensive resource of ideas, tools and approaches

· Will help you improve the quality of all aspects of your training needs, including analysis, planning and delivery

· Reveals the secrets of outstanding business training so that you can improve your reputation and results

· Answers commonly asked questions

· Offers support on your training journey via www.ftguidetobusinesstraining.com

 

About the Author

Jeremy Cassell has worked as a freelance trainer for 12 years. Before that he was National Training Manager for LOreal and National Sales Training Manager for Walkers, part of Pepsi. Before entering the business world, he gained experience in teaching English and history. He has worked as a TEFL teacher and is an NLP Master Practitioner and trainer.

 

Tom Bird. Toms business career stretches over 20 years and spans sales and sales management as well as personal development and performance improvement. He is a director of RTP and has been involved professionally in developing people to realise more of their potential since 2000. To supplement his business experience Tom qualified as a Master Practitioner of NLP (the study of modelling success) and achieved a Post Graduate Diploma in Coaching and Development.

Table of Contents

Part 1

 

Introduction

 

Identifies who the book is for

Sets outcomes

Creates interest by a self assessment questionnaire

Defines differences in a variety of learning interventions – coaching, training, facilitation

Answers the question – what is training?

Defines benefits for improving as a trainer

 

1) How do people learn?

 

Learning models- Honey and Mumford etc

Overview of key models

Intro to accelerated learning

Knowledge transfer

 

2) It starts with you

 

Parent /Child – overview of transactional analysis

Beliefs &Values

Attitude of you as trainer

Don’t need to be an expert to be a great trainer

Key qualities identified in the modelling research process

Personal self-awareness / preferences

 

 

3) Anatomy of a bad trainer

 

Examples of a bad training from the perspective of a participant

Identifies all the reasons why training has got a bad name in some quarters

Relays personal stories of incompetence

Quotes from senior figures in business bad mouthing profession

Links to bad experiences at school

 

Part 2

 

4) Training needs analysis

 

Link to sales

What happens when needs are not identified

Simple templates for use at all levels - Behaviours + skills + attitude

Outcome setting + Learning outcomes

Importance of focusing on audience

 

5) Design

 

The process

Building the why? – The importance of grabbing the audience

Pacing the audience + audience states

Lobbying in advance

Creating responsibility and awareness

States to support learning

 

 

Big + small chunk

Introduction to the 4 Mat systems

Are you getting in the way of design? – ensuring your own preference does not dominate

COMB at start of training – context, objective, map, benefits

Importance of environment

How to rehearse – rehearse like mad and then look as though it is spontaneous

 

 

Part 3

 

6) Delivery

 

Links to stand up comedy

Building Rapport &Establishing credibility

Credentials / qualifications

Your voice

Body Language

Feedback to self / from others

Maximising engagement

Ice breakers

Different methods of delivery – tell/ group/ small group / case study / individual / exercises

Managing groups

Exercises – planning / structure / facilitation

Engagement – questions / Stories and metaphors / other ideas

Group discussions

Use of space

Handling different types – identification and then how

Working with different cultures

Handling the hecklers

 

7) Blended approach

 

Definition

Benefits of blended

Pre-seminar work

The role of e-learning and technology

Follow up and reflective learning logs

 

8) Assessing impact

 

Why measure?

The challenges

ROE (return on investment vs. Return on expectation)

Feedback and evaluation – specific model

Kirkpatrick model

Reflecting on training – why and how?

 

 

9) Working with external trainers

 

How to be a great client

Using external trainers

Value for money vs. collaborative approach

Working with procurement

Budgeting

Negotiation

 

10) Putting it all together and action planning

 

Importance of having a plan

What a great plan looks like from individual, team and organisational perspective

What can go wrong?

Success stories

Individual action plan

Resources

Summary

 

Product Details

ISBN:
9780273772972
Author:
Bird, Tom
Publisher:
FT Press
Author:
Cassell, Jeremy
Subject:
Business-Office Skills
Subject:
Leadership
Copyright:
Edition Description:
Trade paper
Series:
Financial Times Series
Publication Date:
20130517
Binding:
Paperback
Language:
English
Pages:
296
Dimensions:
9.199 x 6.19 x 0.757 in 569 gr

Related Subjects

Arts and Entertainment » Architecture » General
Business » Accounting and Finance
Business » General
Business » Management
Business » Office Skills
Business » Writing
History and Social Science » Economics » General
History and Social Science » Politics » General
History and Social Science » World History » General
Humanities » Philosophy » General

FT Guide to Business Training (Financial Times) New Trade Paper
0 stars - 0 reviews
$40.95 In Stock
Product details 296 pages FT Press - English 9780273772972 Reviews:
"Synopsis" by ,

Everything you need to know to become a first class business trainer, from working out how people learn, to finding out if you can be a trainer, through to showing you the tools and models that will allow you to be a successful educator and teacher.

 

The Financial Times Guide to Business Training shows you how to develop, design and deliver outstanding business training. Written by two of the UKs leading business trainers and based on extensive research into what the best trainers say and do, this book:  

· Is a single reference for anyone involved in business training whether you are newly qualified or experienced, a freelance trainer or already embedded in learning and development departments

· Provides a comprehensive resource of ideas, tools and approaches

· Will help you improve the quality of all aspects of your training needs, including analysis, planning and delivery

· Reveals the secrets of outstanding business training so that you can improve your reputation and results

· Answers commonly asked questions

· Offers support on your training journey via www.ftguidetobusinesstraining.com

 

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