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    Station Eleven

    Emily St. John Mandel 9780385353304

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Smart Talk: The Public Speaker's Guide to Success in Every Situation

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Smart Talk: The Public Speaker's Guide to Success in Every Situation Cover

 

Synopses & Reviews

Publisher Comments:

Have you ever lost out on a promotion? Struggled with a difficult conversation? Been put on the spot and blanked? Imagine if...

...you were better at persuading others and negotiating for what you want.

...you were more fluent at introducing yourself, making conversation, and following up.

...you were better at delivering feedback, receiving criticism, and using positive language.

...you were perceived as more diplomatic and charismatic.

Smart Talk applies up-to-date communication research to everyday situations and gives smart, practical, step-by-step directions to achieve results. Smart Talk is no ordinary book— it's the Swiss Army Knife of communication—a comprehensive set of tools to build strong relationships and avoid communication breakdowns.

With proven strategies and practical action plans, Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion. Never again will you dread a holiday party or be rendered speechless at a business meeting. Backed by solid research and written in an engaging narrative style with a warm sense of humor, communication expert Lisa B. Marshall translates her wealth of experience into practical, fresh advice to help you navigate any complex situation, and achieve professional success.

Synopsis:

- Have you ever been put on the spot and kicked yourself later for not having a substantial, confident response?

- Have you ever lost out on a promotion because you didn't get along with your colleagues or boss?

- Have you ever blanked when delivering a speech or a presentation?

Saying the right thing isnt just about feeling comfortable. It's also essential for building successful relationships, getting ahead at work, and increasing your income. To get what you want, you have to know how to ask for it, how to negotiate, how to react.

That's where Lisa Marshall's audiobook comes in.

With proven strategies and practical action plans, Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion. Never again will you dread a holiday party or be rendered speechless at a business meeting. Backed by solid research and written in an engaging narrative style with a warm sense of humor, communication expert Lisa B. Marshall translates her wealth of experience into practical, fresh advice to help you navigate any complex situation, and achieve professional success.

About the Author

Lisa B. Marshall is a communication strategist, author, and professional speaker who has been helping organizations improve productivity by honing their internal and external communication skills for over a decade. Her award-winning podcast, The Public Speakers Quick and Dirty Tips for Improving Your Communication Skills, has earned nearly 7 million downloads since 2009! Lisa has been featured on CBS Money Watch, Ragan.com, Womans Day, and many other media outlets. Her clients include Roche, Genentech, The American Heart Association, Merck, Exxon Mobile, Harvard, and Stanford, just to name a few. Lisa produces a daily business newsletter, Communication Success, for the Hewlett-Packard ePrint Center, which reaches up to 500 million enterprise printers globally in three languages. Lisa is also the author (and reader) of the audiobook The Public Speakers Guide to Ace Your Interview. She holds a masters degree in interpersonal and organizational communication from the State University of New York. She lives near Philadelphia with her husband and two children.

Table of Contents

1. Taking the "Hell" Out of Hello: How to Introduce Yourself

2. Conversation Magic: How to Improve Your Conversation Skills

3. Cat Got Your Tongue? What to Say When . . .

4. Giddyup Your Follow- Up: How to Effectively Follow Up on Your Conversations

5. From Archie Bunker to Mary Poppins: How to Speak with Tact and Grace

6. Fearless Feedback: How to Deliver Restorative Feedback

7. Ouch, That Hurts! How to Accept Criticism

8. We Have to Talk: How to Have a Difficult Conversation

9. Tongue Fu: How to Deal with Difficult People

10. Say No More: How to Say "No"

11. The Art (and Science) of Persuasion: How to Influence Others

12. The Art of the Deal: How to Negotiate

13. Say Yes to Impress: How to Use Positive Language

14. Magically Delicious: How to Unleash Your Inner Charisma

Product Details

ISBN:
9780312597283
Author:
Marshall, Lisa B
Publisher:
St. Martin's Griffin
Author:
Marshall, Lisa B.
Subject:
Business Communication
Subject:
Success
Subject:
Business Communication - General
Subject:
Business Etiquette
Subject:
Motivational & Inspirational
Subject:
Public Speaking
Subject:
Personal Growth - Success
Edition Description:
Trade paper
Series:
Quick & Dirty Tips
Publication Date:
20130131
Binding:
TRADE PAPER
Language:
English
Illustrations:
6 CDs, 7 hours
Pages:
288
Dimensions:
8.25 x 5.5 in

Related Subjects

Business » Communication
Business » General
Business » Management
Business » Meetings and Public Speaking
Health and Self-Help » Self-Help » General
History and Social Science » World History » General
Reference » Speech and Debate
Religion » Comparative Religion » General
Science and Mathematics » Environmental Studies » Environment

Smart Talk: The Public Speaker's Guide to Success in Every Situation Used Trade Paper
0 stars - 0 reviews
$10.50 In Stock
Product details 288 pages St. Martin's Griffin - English 9780312597283 Reviews:
"Synopsis" by ,
- Have you ever been put on the spot and kicked yourself later for not having a substantial, confident response?

- Have you ever lost out on a promotion because you didn't get along with your colleagues or boss?

- Have you ever blanked when delivering a speech or a presentation?

Saying the right thing isnt just about feeling comfortable. It's also essential for building successful relationships, getting ahead at work, and increasing your income. To get what you want, you have to know how to ask for it, how to negotiate, how to react.

That's where Lisa Marshall's audiobook comes in.

With proven strategies and practical action plans, Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion. Never again will you dread a holiday party or be rendered speechless at a business meeting. Backed by solid research and written in an engaging narrative style with a warm sense of humor, communication expert Lisa B. Marshall translates her wealth of experience into practical, fresh advice to help you navigate any complex situation, and achieve professional success.

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