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Implementing IBM(R) Rational(r) Clearquest(r): An End-To-End Deployment Guide

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Implementing IBM(R) Rational(r) Clearquest(r): An End-To-End Deployment Guide Cover

 

Synopses & Reviews

Publisher Comments:

IBM® Rational® ClearQuest® gives organizations unprecedented control over software development, helping them fix defects, make enhancements, manage issues, update documentation, and deliver better products, faster. Now there's an easy-to-use ClearQuest deployment guide for every team member--in development, product management, field operations, support, and beyond.

Implementing IBM Rational ClearQuest brings together all you need to integrate ClearQuest into an overarching change-management system that works. Drawing on decades of experience, the authors present a detailed, easyto-use roadmap for each step of ClearQuest deployment, from evaluating business cases through planning, design, and implementation. You will find the industry's clearest, most useful explanations of ClearQuest technology here, along with real-world examples, best practices, diagrams, and actionable steps. This book will help you

  • Thoroughly understand the strategic and tactical challenges of change management
  • Implement ClearQuest effectively, whether you're in a small team or a global enterprise
  • Model your existing system: actors, use cases, activity diagrams, workflow, and reporting
  • Define classes, states, transitions, deployment diagrams, and system-level design
  • Install, configure, and use the Eclipse™ ClearQuest plugin
  • Use multisite synchronization, mastership, and conflict resolution
  • Efficiently handle testing, migration, administration, backup, and training

Regardless of your role or previous experience, this book will help you shape and execute your ClearQuest rollout to drive maximum business value--now, and for years to come.

Book News Annotation:

This book covers the use of IBM Rational ClearQuest for an end-to-end change management solution and how to work with issues that may arise, in addition to solutions to those issues. It is written with a broad group of project personnel in mind, specifically field engineers, managers, and senior and product managers. No prior knowledge of programming is required, but the book does connect to ClearCase. Coverage encompasses communication with customers, the value proposition, change requests, ClearQuest architecture, defining the company's needs and designing the system, and implementation. Subsequent chapters cover the Eclipse plug-in, integrations, administration, and multisite development. The authors work in the marketing and information technology fields and previously published The Art of ClearCase Deployment.
Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)

Book News Annotation:

This book covers the use of IBM Rational ClearQuest for an end-to-end change management solution and how to work with issues that may arise, in addition to solutions to those issues. It is written with a broad group of project personnel in mind, specifically field engineers, managers, and senior and product managers. No prior knowledge of programming is required, but the book does connect to ClearCase. Coverage encompasses communication with customers, the value proposition, change requests, ClearQuest architecture, defining the company's needs and designing the system, and implementation. Subsequent chapters cover the Eclipse plug-in, integrations, administration, and multisite development. The authors work in the marketing and information technology fields and previously published The Art of ClearCase Deployment. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)

Synopsis:

IBM® Rational® ClearQuest® gives organizations unprecedented control over software development, helping them fix defects, make enhancements, manage issues, update documentation, and deliver better products, faster. Now there's an easy-to-use ClearQuest deployment guide for every team member--in development, product management, field operations, support, and beyond.

Implementing IBM Rational ClearQuest brings together all you need to integrate ClearQuest into an overarching change-management system that works. Drawing on decades of experience, the authors present a detailed, easyto-use roadmap for each step of ClearQuest deployment, from evaluating business cases through planning, design, and implementation. You will find the industry's clearest, most useful explanations of ClearQuest technology here, along with real-world examples, best practices, diagrams, and actionable steps. This book will help you

  • Thoroughly understand the strategic and tactical challenges of change management
  • Implement ClearQuest effectively, whether you're in a small team or a global enterprise
  • Model your existing system: actors, use cases, activity diagrams, workflow, and reporting
  • Define classes, states, transitions, deployment diagrams, and system-level design
  • Install, configure, and use the Eclipse™ ClearQuest plugin
  • Use multisite synchronization, mastership, and conflict resolution
  • Efficiently handle testing, migration, administration, backup, and training

Regardless of your role or previous experience, this book will help you shape and execute your ClearQuest rollout to drive maximum business value--now, and for years to come.

About the Author

Christian D. Buckley writes regularly about IBM Rational technology. He has helped develop offerings in industries ranging from software and finance to energy, working with clients including IBM, HP, Visa, and SBC.

Darren W. Pulsipher has a rich background in development, IT services, and business operations. He consults widely with Fortune 500 companies on development best practices, and holds 12 patents. At Cadence, he introduced tools and processes that reduced build/test system cycles by 60%.

Kendall Scott is a UML trainer and consultant. With more than sixteen years of experience as a technical writer, he is skilled in converting complex, technical material into understandable and easy-to-use manuals.

Table of Contents

Preface      xv

Why This Book?      xv

The Goal of This Book      xvi

Our Writing Style      xviii

Who Should Read This Book      xix

The Structure of This Book      xix

About the Authors      xxii Chapter 1: Building and Maintaining the Feedback Loop with Customers      1

Eye Protection Recommended      3

It's the Tools, Stupid      4

ClearQuest Roadmap      8 Chapter 2: The Value Proposition      11

Understanding the Components      13

Defining Your Value Proposition      15

Getting Team Buy-In      19

Understanding Target User Scenarios      22

The Value of Improving Quality      25

developerWorks Links      27 Chapter 3: Selling Your Team on Change Management      29

Understanding Change Requests      31

Tracking Change Requests      31

Is It the Process or the Tools?      32

How and What to Plug and Play      40

Making Your Business Case      43

developerWorks Links      44 Chapter 4: Moving Parts      45

ClearQuest Fundamentals      47

Change Request Lifecycle      48

ClearQuest Components      50

Installation      52

Moving Around in ClearQuest      52

Administering and Customizing ClearQuest      58

Coming Up for Air      62

developerWorks Links      62 Chapter 5: Analyzing Your Company's Needs      63

Actors      64

Use Cases      67

Activity Diagrams      70

Reports      73

developerWorks Links       74 Chapter 6: Designing Your System      75

Classes      76

Statechart Diagrams      79

User Interface Design      82

developerWorks Links      84 Chapter 7: Implementation: Schema and Database Design      85

Picking a Schema      86

Using ClearQuest Designer      88

Working with Users and Roles      89

Working with Existing Schemas      93

Creating New Schemas and Databases      94

Setting Up Database Options      98

Scripts (Basic or Perl)      105

developerWorks Links      106 Chapter 8: Implementation: Customizing the Schema and Creating Hooks      109

Record Types      109

Record Type Families      110

Fields      110

Adding a Reference to Another Object as a Choice List      113

States      118

Forms      123

Hook Scripting      134

One Last Thing      134

developerWorks Links      137 Chapter 9: ClearQuest for Eclipse      139

Installing and Configuring the ClearQuest Plug-in      141

ClearQuest Eclipse Plug-in Preferences      148

Using the Plug-in      149

Records      171

developerWorks Links       181 Chapter 10: ClearQuest Integrations      183

Independent Integrations      184

Dependent Integrations      185

ClearQuest Packages      188

UCM Integration      198

Developing Your Own Integration      213

developerWorks Links      216 Chapter 11: Deployment and Administration      219

Knowing Your Databases      219

Web Client or No Web Client?      227

Training      232

Legacy Systems and Data Migration      234

developerWorks Links       238 Chapter 12: Multisite Development      239

ClearQuest MultiSite Concepts      240

ClearQuest MultiSite Design      249

ClearQuest MultiSite and Tool Integration      259

ClearQuest MultiSite Implementation      261

Syncups      264

Oplogs and Epoch Numbers      265

Managing a Replica Syncup      268

Keeping a Multisite Deployment Organized      273

developerWorks Links      274 Epilogue      277

The Change Agent      278

Shameless Plug      279

Additional Resources      280 Index      283

Product Details

ISBN:
9780321334862
Author:
Buckley, Christian D.
Publisher:
IBM Press
Author:
Pulsipher, Darren W.
Author:
Pulsipher, Darren
Author:
Scott, Kendall
Author:
Buckley, Christian
Subject:
Programming - Software Development
Subject:
Computer software
Subject:
Software configuration management
Subject:
Software Development & Engineering - General
Subject:
Computer software -- Development.
Subject:
Software Engineering-General
Copyright:
Edition Description:
Trade paper
Series:
IBM Press
Publication Date:
August 2006
Binding:
TRADE PAPER
Grade Level:
Professional and scholarly
Language:
English
Illustrations:
Y
Pages:
240
Dimensions:
9.1 x 6.9 x 0.9 in 485 gr

Related Subjects

Computers and Internet » Software Engineering » General
Computers and Internet » Software Engineering » Programming and Languages
Health and Self-Help » Health and Medicine » General
Health and Self-Help » Health and Medicine » General Medicine

Implementing IBM(R) Rational(r) Clearquest(r): An End-To-End Deployment Guide New Trade Paper
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Product details 240 pages IBM Press - English 9780321334862 Reviews:
"Synopsis" by , IBM® Rational® ClearQuest® gives organizations unprecedented control over software development, helping them fix defects, make enhancements, manage issues, update documentation, and deliver better products, faster. Now there's an easy-to-use ClearQuest deployment guide for every team member--in development, product management, field operations, support, and beyond.

Implementing IBM Rational ClearQuest brings together all you need to integrate ClearQuest into an overarching change-management system that works. Drawing on decades of experience, the authors present a detailed, easyto-use roadmap for each step of ClearQuest deployment, from evaluating business cases through planning, design, and implementation. You will find the industry's clearest, most useful explanations of ClearQuest technology here, along with real-world examples, best practices, diagrams, and actionable steps. This book will help you

  • Thoroughly understand the strategic and tactical challenges of change management
  • Implement ClearQuest effectively, whether you're in a small team or a global enterprise
  • Model your existing system: actors, use cases, activity diagrams, workflow, and reporting
  • Define classes, states, transitions, deployment diagrams, and system-level design
  • Install, configure, and use the Eclipse™ ClearQuest plugin
  • Use multisite synchronization, mastership, and conflict resolution
  • Efficiently handle testing, migration, administration, backup, and training

Regardless of your role or previous experience, this book will help you shape and execute your ClearQuest rollout to drive maximum business value--now, and for years to come.

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