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Other titles in the J-B Leadership Challenge: Kouzes/Posner series:
J-B Leadership Challenge: Kouzes/Posner #166: The Encouraging the Heart Workshop Facilitator's Guide Setby James M. Kouzes
Synopses & Reviews
Getting extraordinary things done in organizations is hard work. To keep hope and determination alive, true leaders show genuine appreciation for individual excellence. They inspire others with courage and hope. They make everyone feel like an everyday hero. In short, true leaders Encourage the Heart of their team members to carry on.
Expanding on their coverage of the subject in The Leadership Challenge® Workshop, bestselling leadership experts Jim Kouzes and Barry Posner offer a complete workshop that delves deeper into the behaviors that make up this important practice. The Encouraging the Heart Workshop helps leaders gain a better understanding of how to recognize contributions and celebrate the values and victories.
The program introduces those in leadership roles to the seven essentials skills of Encouraging the Heart (ETH)—set clear standards, expect the best, pay attention, personalize recognition, tell the story, celebrate together, and set the example—and gives them the opportunity to assess and improve their own abilities in this key leadership practice. By the end of the workshop, each participant will be able to:
This Encouraging the Heart Workshop package includes everything you need to conduct a two-hour, half-day, or full-day workshop, including the Facilitator's Guide, and sample copies of The Encouragement Index and The Encouraging the Heart Workbook.
This Facilitator’s Guide provides the background information, activity design, and facilitation guidelines to conduct the Encouraging the Heart Workshop. The workshop is a half-day interactive program for leaders to use the information from Kouzes and Posner’s Encouragement Index to understand their ability to Encourage the Heart, implement some key practices in their own roles as leaders, and draft action plans for continuing development of this leadership skill.
You will find the following material in this guide:
About the Author
James M. Kouzes and Barry Z. Posner are the bestselling coauthors of The Leadership Challenge, The Truth About Leadership, A Leader's Legacy, Credibility, Encouraging the Heart, The Leadership Challenge Workshop, and over a dozen other books and workshops on leadership. They also devel-oped the highly-acclaimed Leadership Practices Inventory (LPI), a 360-degree assessment tool based on The Five Practices of Exemplary Leadership. They are among the most sought-after scholars and educators on the subjects of leadership and leadership development.
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