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More copies of this ISBN

Other titles in the Jossey-Bass Business & Management series:

Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes

by

Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes Cover

 

Synopses & Reviews

Publisher Comments:

“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.”
Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University.
 
“With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!”
Alan E. Gross, senior director, training coordinator, New York Peace Institute

“After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.”
Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University

“Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.”
Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental  Affairs, Indiana University

Synopsis:

Conflict Management for Managers takes a theory-to-practice approach, focusing on commons types of conflicts managers face.  Because of the hands-on nature of conflict management skills, it provides opportunities for interaction and skill practice. The text is divided into four sections. The first section is an overview of the ways in which conflict management techniques and concepts can and should be applied to improve management and performance. Next, the book deals specifically with internal business disputes. The third section of the book focuses on the management of external disputes with customers and within the supply-chain. The last part of the book addresses disputes between regulators and the regulated.

About the Author

Susan S. Raines, Ph.D. is an associate professor at Kennesaw State University and editor-in-chief of Conflict Resolution Quarterly

Table of Contents

Figures and Tables

Acknowledgments

Introduction

Part One Conflict Management Knowledge and Skills

One Manager Know Thyself

Two Theory to Practice: The Root Causes and Cures of Conflict

Three The Power of Negotiation: Essential Concepts and Skills

Four The Alternative Dispute Resolution Process Continuum

Part Two Preventing and Resolving Internal Conflict

Five Causes and Cures for Employee Turnover

Six Building Successful Teams and Organizations

Seven Conflict Management in Unionized Environments

Eight Designing Disputing Systems for Organizations

Part Three  Preventing and Resolving External Conflicts

Nine Prevention and Resolution of Conflicts with Clients, Customers, and Vendors

Ten Case Studies of Organizational Success Through Exemplary Customer Conflict Management

Part Four Collaboration and Conflict Management Between Regulators and the Regulated

Eleven Public Policy Decision Making and Collaboration

Twelve Designing and Facilitating Effective Large-Group Processes

Conclusion

Glossary

References

About the Author

Index

Product Details

ISBN:
9780470931110
Author:
Raines, Susan S.
Publisher:
Jossey-Bass
Subject:
Business - General
Subject:
General Business & Economics
Subject:
Conflict Resolution & Mediation (Workplace Settings)
Subject:
p
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Business Writing
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conf
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lict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employee turnover, designing dispute systems, employee
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
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Conflict management for managers, developing conflict
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management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employee turnover, designing dispute systems, employee dispu
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Conflict Resolution & Mediation (Workplace Setti
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NGS
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Subject:
Conflict management for managers, developing conflict management skills, how to manage conflict, power of negotiation, ADR, alternative dispute resolution, employment conflict resolution, conflict and teams, conflict within organizations, causes of employ
Copyright:
Publication Date:
20130115
Binding:
TRADE PAPER
Language:
English
Pages:
496
Dimensions:
231 x 179 x 34.1 mm 27.296 oz

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Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes New Trade Paper
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$70.00 In Stock
Product details 496 pages Jossey-Bass - English 9780470931110 Reviews:
"Synopsis" by , Conflict Management for Managers takes a theory-to-practice approach, focusing on commons types of conflicts managers face.  Because of the hands-on nature of conflict management skills, it provides opportunities for interaction and skill practice. The text is divided into four sections. The first section is an overview of the ways in which conflict management techniques and concepts can and should be applied to improve management and performance. Next, the book deals specifically with internal business disputes. The third section of the book focuses on the management of external disputes with customers and within the supply-chain. The last part of the book addresses disputes between regulators and the regulated.
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