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Other titles in the Wadsworth Series in Communication Studies series:
Communicating in Professional Contexts - Skills, Ethics, and Technologies - With CD (2ND 06 - Old Edition)by Sandra Goodall
Synopses & ReviewsPlease note that used books may not include additional media (study guides, CDs, DVDs, solutions manuals, etc.) as described in the publisher comments.
What communication skills are essential in today's global economy? BUSINESS AND PROFESSIONAL COMMUNICATION IN THE GLOBAL WORKPLACE, Third Edition, considers the changes occurring in professional communication today, while also presenting a strong theoretical foundation of organizational communication. Featuring coverage of the most up-to-date skill set available, the book reflects the rapid changes due to the global economy, advances in information technology, and an increasingly diverse workforce. The authors' engaging narrative style, the unique CCCD model (Choosing, Creating, Coordinating, and Delivering) for building presentation competencies, and an integrated companion website combine to provide a definitive resource on professional communications.
Book News Annotation:
This undergraduate text provides basic models and techniques students can use for conscious communication in the workplace, including listening, conducting verbal and nonverbal communication, interacting personally, interviewing, working in groups and teams, and making persuasive presentations. Along with practical advice and some theory, chapters include samples, such as scripts or documents, exercises for classroom and personal use, and commentary on the ethics of workplace situations. The CD-ROM contains software tools described in the text which students can use to build their own presentations and other assignments, and sample videos of speeches and interviews.
Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
What communication skills do you need it today's global economy with its new technology and increasingly diverse workforce? COMMUNICATING IN PROFESSIONAL CONTEXTS: SKILLS, ETHICS, AND TECHNOLOGIES (WITH CD-ROM, SPEECHBUILDER EXPRESS, AND INFOTRAC) reflects the rapid changes occurring in professional communication today. Written in an engaging narrative style, this text works with the CD-ROM and web technology to help you build the skills you need, while provideing you a strong theoretical foundation of organizational communication.
About the Author
H. L. Goodall, Jr., is a professor of communication and director of the Hugh Downs School of Human Communication. A pioneer in the field of narrative ethnography, he introduced the detective metaphor to study high-technology organizations and cultures in CASING A PROMISED LAND; toured and played rhythm guitar in the Whitedog band to investigate rock and roll as a social theory of everyday working life in LIVING IN THE ROCK 'N ROLL MYSTERY; and went undercover to explore alternative forms of religion and spirituality in the southern region of the United States in DIVINE SIGNS: CONNECTING SPIRIT TO COMMUNITY. With Eric Eisenberg and Angela Trethewey, he is the coauthor of ORGANIZATIONAL COMMUNICATION: BALANCING CREATIVITY AND CONSTRAINT, and he authored the highly acclaimed WRITING THE NEW ETHNOGRAPHY. His memoir, A NEED TO KNOW: THE CLANDESTINE HISTORY OF A CIA FAMILY, won the Best Book of 2007 award from the Ethnography Division of the National Communication Association. He is married to Sandra Goodall and they have one child, Nicolas.
Table of Contents
Preface. 1. Breakthrough Skills for the Global Workplace. 2. The Evolution of Communication in the Workplace. 3. Preparing for Conscious Communication in the Workplace. 4. Listening in the Workplace. 5. The Power of Verbal and Nonverbal Communication in the Workplace. 6. Information Technology and Conscious Communication. 7. Exploring Interpersonal Communication. 8. Interviewing and Conscious Communication. 9. The Job Search and Conscious Communication. 10. Communicating in Groups and Teams. 11. Informative Presentations in the Workplace. 12. Making the Persuasive Case at Work. Appendix. Glossary. References. Index.
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