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Illustrated Course Guides: Soft Skills for a Digital Workplace, High School Binder (Illustrated)by Jeff Butterfield
Synopses & Reviews
Give your students a 360 degree education and an academic and professional career advantage! ILLUSTRATED COURSEGUIDES: SOFT SKILLS FOR A DIGITAL WORKPLACE - HIGH SCHOOL BINDER makes your students more successful in the classroom and in the workplace. Covering topics on Written and Verbal Communication, Problem Solving and Decision Making, Teamwork and Team Building, and Professionalism, this comprehensive binder presents essential information on topics once considered unable to be taught within the classroom.
About the Author
Jeff Butterfield is an Information Systems professor at Western Kentucky University where he teaches courses in technology management. He has been a speaker, trainer, and educator since 1991. Jeff holds a PhD from the University of Texas-Austin and an MBA from Indiana University.
Table of Contents
WRITTEN COMMUNICATION. Unit A: Writing for Employment. Unit B: Using Informal Communication. Unit C: Authoring Professional Correspondence. Unit D: Developing Reports and Proposals. Unit E: Uncovering the Secrets of Good Writing. VERBAL COMMUNICATION. Unit A: Understanding the Basics of Verbal Communication. Unit B: Working with Customers. Unit C: Developing Professional Telephone Skills. Unit D: Improving Informal Communications. Unit E: Making Formal Presentations. PROBLEM SOLVING AND DECISION MAKING. Unit A: Getting Started: Identifying and Defining the Problem. Unit B: Solving the Problem. Unit C: Thinking Critically. Unit D: Group Decision Making and Problem Solving. Unit E: Decision Support Tools. PROFESSIONALISM. Unit A: Presenting Yourself Professionally. Unit B: Developing a Professional Work Ethic. Unit C: Developing Your Interpersonal Skills. Unit D: Understanding Office Protocols and Politics. Unit E: Planning and Managing Your Career. TEAMWORK AND TEAM BUILDING. Unit A: Working in Groups and Teams. Unit B: Team Rols and Processes. Unit C: Team Building and Development. Unit D: Being a Team Leader. Unit E: Having Successful Meetings. Glossary.
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