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Other titles in the Illustrated series:
E-Commerce Concepts Illustrated Introductory (Illustrated)
Synopses & Reviews
As part of the Illustrated Series, this text offers a quick, visual, and step-by-step approach for learning the concepts and processes necessary for building an e-commerce site.
About the Author
Carol M. Cram has authored over thirty-five textbooks on computer applications, business communications, and Internet-related subjects. As a faculty member at Capilano College in North Vancouver, she is currently the Convenor of the Executive and Project Administration Program, instructor of communications, business, and computer courses, and facilitates business writing seminars.
Table of Contents
Unit A: Understanding E-Commerce Basics. Unit B: E-Commerce Options. Unit C: Exploring Marketing Issues. Unit D: Planning and Development. Unit E: E-Commerce Components. Unit F: Payment Processing. Unit G: Security Issues. Unit H: Customer Service.
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