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Other titles in the Jossey-Bass US Non-Franchise Leadership series:
Vital Factors: The Secret to Transforming Your Business - And Your Lifeby Lee Froschheiser
Synopses & Reviews
Finding the crucial elements that lead to success
For the past 45 years, a small, highly respected company called MAP has been successfully transforming companies and the lives of the people who work for them. The key: helping companies and people pinpoint their Vital Factors, the critical elements that will either hold them back or propel them to success. As MAP discovered, many companies have no idea what really drives their businesses, how to execute their business fundamentals, or how to make the changes that will lead them to success. MAP developed a management system that solves those problems. The system helps companies identify their Vital Factors, clarify their strengths and weaknesses, and define their mission and core values. The MAP system also helps build the foundation and pillars of great organizations: a strong set of guiding principles, an effective internal operating system that promotes strategic alignment and accountability, and an ongoing process for developing effective leaders and a disciplined, highly motivated staff. More than 12,000 companies creative start-ups, mom and pop businesses, and major corporations have embraced the MAP system. This book offers a blueprint for success, practical tools, and a step-by-step plan business leaders can use to transform their own companies and organizations. The narrative is rich in real-life stories of companies and people who have used the MAP system to fulfill their highest goals and ambitions.
Lee Froschheiser (Newport Beach, CA) is President of MAP. He has 30 years of experience in executive management, operations, and sales, and he has developed and led training curricula for all aspects ofbusiness operations. Paul Chutkow (Corte Madera, CA) is a bestselling author of Harvests of Joy (0-15-100346-7), written with Robert Mondavi, and VISA: The Power of an Idea (0-15-900-479-9). He has been a foreign correspondent for the Associated Press and a contributor to the New York Times and Cigar Aficionado.
"As the authors state in their introduction, 'highly succesful companies have not unearthed any magic formulas ... they simply focused tightly on their business fundamentals.' Those fundamentals are Froschheiser's Vital Factors, 'the critical component parts' of a business and the core idea behind the consulting company he runs, MAP. Success follows when you 'pinpoint your Vital Factors, measure them consistently ... hone them, polish them, and finally perfect them.' The bulk of the book is devoted to richly reported case studies involving MAP clients at companies such as Wells Fargo, Cold Stone Creamery and Insomniac Games. Illuminating their management system's inner workings, the authors demonstrate, at a personal level, how their clients have leveraged the power of Vital Factors into real results; lessons learned are bolstered by bullet-pointed 'Bottom Line' summaries at the end of each chapter. The techniques they describe aren't groundbreaking and can get lost in business cliché, but generous helpings of common sense ('be flexible'), good intentions ('keep balance in your life') and old-fashioned elbow grease ('profound change never comes from a quick fix') make them intuitive and effective. Though it occasionally reads like a long ad for Froschheiser's consulting services (a toll-free number is provided), and the authors' enthusiasm may outstrip their claims, there's enough advice here to make this a valuable read for managers." Publishers Weekly (Copyright Reed Business Information, Inc.)
Book News Annotation:
Froschheiser, CEO of a management consulting firm, outlines Management Action Programs (MAP), a management system for any size and any type of company, from large corporations to creative-start- ups, nonprofits, and city governments. The system is based on identifying and managing 'Vital Factors,' the often hidden components that either hold companies back or propel them to success. Drawing on real-life stories of dozens of his clients, he shows how to define a company's mission, values, and strategic goals and how to achieve them on a consistent basis. According to the author, MAP can be used to achieve personal goals in areas such as relationships, parenting, and retirement planning, as well as in business. Co-author Chutkow is a professional writer. Annotation ©2007 Book News, Inc., Portland, OR (booknews.com)
--Sharon Stein, senior vice president, Ceridian
Praise for Vital Factors
"Each story in this book provides a real-world example of the importance of finding ways to continually focus on and perfect your vital factors as a means to be successful in business and in life.Vital Factors brings to life the MAP process to help you figure out what really matters as you seek to enhance your personal life or to transform your business."
--Kerry Killinger, chairman and CEO, Washington Mutual
"When I first became CEO I was inundated with constant interruptions and distractions. Then I discovered the MAP process. MAP forces you to focus on those core issues that drive an organization and eliminate the extraneous. Vital Factors shows the reader how to overcome these challenges through the stories of people who succeeded."
--John V. Shields, chairman emeritus, Trader Joe's Company
"Vital Factors brings to life the power of concrete concepts that create consistency and results.I entrenched myself in these MAP principles early in my career, and years later I used them to develop my leadership team and transform our organization."
--Joseph V. Haggerty, chief operating officer, United Way of America
"Vital Factors?captures the winning formula to run any size business or organization. The real-world examples--provide insight that will help you grow as a leader and advance your career. It is mandatory for all of my senior leaders."
--David Berman, vice president of worldwide?sales and service, WebEx Communications, Inc.
"Vital Factors is a valuable tool for all leaders and teams. It has provided our organization with a simple disciplined process to transform our business from being 'action focused' to 'results focused.' Vital Factors is now part of our culture and used by every employee; the linkage to results is incredible. Focus, discipline, communication, and accountability are driving positive results!"
--Sharon Stein, senior vice president, Ceridian
At last it's here—a proven, easy-to-implement management system that can help every company (big or small) improve its performance, execution, and profitability. The key is an innovative concept called "Vital Factors," a management process that helps companies identify and manage the often hidden components that either hold them back or propel them to success.
The Vital Factors process is the brainchild of MAP, one of the nation's leading management consulting firms. For the past 45 years, more than 12,000 companies have used MAP and its Vital Factors process to transform their organizations and become leaders in their fields. Drawing on the experiences of dozens of MAP clients, Vital Factors gives companies and individuals a detailed blueprint for success, showing them how to clearly define their mission, values, and strategic goals and how to achieve them on a consistent basis. The narrative is driven by real-life stories of people who have used the MAP system to fulfill their highest goals and ambitions. They include:
Unique among business books, Vital Factors is a lively and inspiring manual for success in business and in life.
About the Author
Lee Froschheiser is president and CEO of MAP. He has managed organizations in the private and public sectors, and as a coach and mentor, he has trained many of the premier business leaders in the United States today.
Paul Chutkow is the best-selling author of Visa:The Power of an Idea, Harvests of Joy, Depardieu,and Perrier: The Book.
Table of Contents
Foreword by Barry Kemp.
A Little Taste of What’s Ahead.
1 The Genius of MAP.
2 The Awakening.
3 Meaning and Purpose.
5 Passion and Commitment.
6 Discipline and Accountability.
7 Clear Communication.
8 Strategic Alignment and Buy-In.
9 The Big Red “S”.
10 How to Build a Winning Team.
11 Unearthing the Buried Jewels.
12 Managing Creativity.
13 Dramatic Results.
14 The Life Plan.
15 Bringing MAP Home.
16 The Promised Land.
Appendix: The MAP Management System’s Monday Morning Action Plan.
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