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1 Remote Warehouse Computer Certification- A+ Certification

Other titles in the Exam Cram 2 series:

A+ Practice Questions with CDROM (Exam Cram 2)

by

A+ Practice Questions with CDROM (Exam Cram 2) Cover

 

Synopses & Reviews

Publisher Comments:

The Smart Way to Study™

 

Covers the critical information you’ll need to know

to score higher on the A+ Exams!

 

  • Features more than 850 questions organized according to the Essentials, IT Technician, Remote Support Technician, and Depot Technician exam objectives so you can easily assess your knowledge of each topic.
  • Each question includes a detailed explanation of answers.
  • Use our innovative Quick-Check Answer System™ to quickly find answers as you work your way through the questions.

 

WRITTEN BY A LEADING A+ EXPERT

Charles J. Brooks is currently co-owner and vice president of Educational Technologies Group Inc., as well as co-owner of eITPrep LLP, an online training company. He is in charge of research and product development at both organizations. A former electronics instructor and technical writer with the National Education Corporation, Charles taught and wrote on post-secondary EET curriculum, including introductory electronics, transistor theory, linear integrated circuits, basic digital theory, industrial electronics, microprocessors, and computer peripherals. Charles has authored several books, including the first five editions of A+ Certification Training Guide, The Complete Introductory Computer Course, and IBM PC Peripheral Troubleshooting and Repair. He also writes about networking, residential technology integration, and convergence.

 

CD Features MeasureUp Practice Questions!

  • All questions in this book are included on the CD, giving you yet another effective tool to assess your readiness for all four A+ exams.
  • MeasureUp’s innovative test product features multiple test modes and questions that simulate an actual A+ Exam, and detailed answer explanations of correct and incorrect answers, among other features.
  • Random questions and order of answers.

 

 

U.S. $34.99 / CAN. $37.99 / U.K. £24.99 (inc. of VAT)

 

www.examcram.com

ISBN-13: 978-0-7897-3566-9

ISBN-10: 0-7897-3566-0

Book News Annotation:

This study guide helps intermediate to advanced IT professionals prepare to take the A+ certification exams. Organized according to topic, each of the more than 1,000 sample questions features detailed explanations of both correct and incorrect answers. A removable "cram sheet" is also provided to allow readers to review key facts immediately before entering the testing center. All of the book's questions are also contained on the Windows-compatible CD-ROM, which utilizes the MeasureUp test engine.
Annotation 2006 Book News, Inc., Portland, OR (booknews.com)

Book News Annotation:

This study guide helps intermediate to advanced IT professionals prepare to take the A+ certification exams. Organized according to topic, each of the more than 1,000 sample questions features detailed explanations of both correct and incorrect answers. A removable "cram sheet" is also provided to allow readers to review key facts immediately before entering the testing center. All of the book's questions are also contained on the Windows-compatible CD-ROM, which utilizes the MeasureUp test engine. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)

Synopsis:

The A+ certification is the most popular certification program in the world, certifying more than 500,000 individuals since its inception in 1998. These exams certify readers knowledge of basic computer hardware and operating systems. This certification is extremely popular because it is essential to anybody who requires a baseline set of skills or competencies: high school students, technicians in your company's IT support group, even the delivery-truck driver who wants to explore a better career opportunity.

The "A+ Practice Questions Exam Cram 2" provides readers with nearly 1,000 practice test questions as well as complete answer explanations, giving readers the perfect complementary tool for their A+ studies. Features relevant Exam Notes to heop readers score better on the tests, plus the ever popular "Cram Sheet" tearcard, which is used for last-minute cramming.

About the Author

Charles J. Brooks (A+, Network+, I-Net+, Server+, HTI+, MCP) is currently co-owner and vice president of Educational Technologies Group Inc., as well as co-owner of eITPrep, LLP, an online training company. He is in charge of research and product development at both organizations. A former electronics instructor and technical writer with the National Education Corporation, Charles taught and wrote on post-secondary EET curriculum, including introductory electronics, transistor theory, linear integrated circuits, basic digital theory, industrial electronics, microprocessors, and computer peripherals. Charles has authored several books, including the first five editions of A+ Certification Training Guide, The Complete Introductory Computer Course, and IBM PC Peripheral Troubleshooting & Repair. He currently also writes about networking, residential technology integration, and convergence.

Table of Contents

Introduction........................................................................................................................... 1

Chapter 1:

Essentials Exam..................................................................................................................... 5

    Practice Questions................................................................................................. 5

    Domain 1.0: Personal Computer Components................................................... 5

        Objective 1.1: Identify the fundamental principles of

using personal computers........................................................................... 5

        Objective 1.2: Install, configure, optimize, and upgrade

personal computer components............................................................... 12

        Objective 1.3: Identify tools, diagnostic procedures, and

troubleshooting techniques for personal computer

components................................................................................................. 15

        Objective 1.4: Perform preventative maintenance on

personal computer components............................................................... 19

    Objective 2.0: Laptops and Portable Devices.................................................. 20

        bjective 2.1: Identify the fundamental principles of

using laptops and portable devices......................................................... 20

        Objective 2.2: Install, configure, optimize, and upgrade

laptops and portable devices.................................................................... 21

        Objective 2.3: Identify tools, basic diagnostic procedures,

 and troubleshooting techniques for laptops and

portable devices.......................................................................................... 23

        Objective 2.4: Perform preventative maintenance on

laptops and portable devices.................................................................... 25

    Objective 3.0: Operating Systems...................................................................... 27

        Objective 3.1: Identify the fundamentals of using

operating systems...................................................................................... 27

        Objective 3.2: Install, configure, optimize, and upgrade

operating systems...................................................................................... 30

        Objective 3.3: Identify tools, diagnostic procedures, and

troubleshooting techniques for operating systems.............................. 35

        Objective 3.4: Perform preventative maintenance on

operating systems...................................................................................... 41

    Objective 4.0: Printers and Scanners................................................................. 43

        Objective 4.1: Identify the fundamental principles of

using printers and scanners...................................................................... 43

        Objective 4.2: Identify basic concepts of installing,

configuring, optimizing, and upgrading printers

and scanners............................................................................................... 45

        Objective 4.3: Identify tools, basic diagnostic procedures,

and troubleshooting techniques for printers and scanners................. 47

    Objective 5.0: Networks...................................................................................... 50

        Objective 5.1: Identify the fundamental principles of

networks....................................................................................................... 50

        Objective 5.2: Install, configure, optimize, and upgrade

networks....................................................................................................... 55

        Objective 5.3: Identify tools, diagnostic procedures, and

troubleshooting techniques for networks.............................................. 57

    Objective 6.0: Security......................................................................................... 60

        Objective 6.1: Identify the fundamental principles of

security......................................................................................................... 60

        Objective 6.2: Install, configure, upgrade, and optimize

security......................................................................................................... 63

        Objective 6.3: Identify tool, diagnostic procedures, and

troubleshooting techniques for security................................................ 65

        Objective 6.4: Perform preventative maintenance for

computer security....................................................................................... 66

    Objective 7.0: Safety and Environmental Issues............................................. 68

        Objective 7.1: Describe the aspects and importance of

safety and environmental issues.............................................................. 68

        Objective 7.2: Identify potential hazards and implement

proper safety procedures including ESD precautions

and procedures, safe work environment, and equipment

handling....................................................................................................... 69

        Objective 7.3: Identify proper disposal procedures for

batteries, display devices, and chemical solvents and cans................ 70

    Objective 8.0: Professionalism and Communication....................................... 72

        Objective 8.1: Use good communication skills including

listening and tact/discretion, when communicating with

customers and colleagues......................................................................... 72

        Objective 8.2: Use job-related profes-sional behavior including notation of privacy, confidentiality, and respect for the

customer and customers’ property.......................................................... 73

    Quick Check Answer Key................................................................................... 76

        Objective 1.1........................................................................................... 76

        Objective 1.2........................................................................................... 76

        Objective 1.3........................................................................................... 76

        Objective 1.4........................................................................................... 76

        Objective 2.1........................................................................................... 77

        Objective 2.2........................................................................................... 77

        Objective 2.3........................................................................................... 77

        Objective 2.4........................................................................................... 77

        Objective 3.1........................................................................................... 77

        Objective 3.2........................................................................................... 78

        Objective 3.3........................................................................................... 78

        Objective 3.4........................................................................................... 78

        Objective 4.1........................................................................................... 78

        Objective 4.2........................................................................................... 79

        Objective 4.3........................................................................................... 79

        Objective 5.1........................................................................................... 79

        Objective 5.2........................................................................................... 79

        Objective 5.3........................................................................................... 79

        Objective 6.1........................................................................................... 80

        Objective 6.2........................................................................................... 80

        Objective 6.3........................................................................................... 80

        Objective 6.4........................................................................................... 80

        Objective 7.1........................................................................................... 80

        Objective 7.2........................................................................................... 80

        Objective 7.3........................................................................................... 81

        Objective 8.1........................................................................................... 81

        Objective 8.2........................................................................................... 81

Answers and Explanations................................................................................................ 85

    Objective 1.0......................................................................................................... 82

        Objective 1.1........................................................................................... 82

        Objective 1.2........................................................................................... 85

        Objective 1.3........................................................................................... 86

        Objective 1.4........................................................................................... 88

    Objective 2.0......................................................................................................... 89

        Objective 2.1........................................................................................... 89

        Objective 2.2........................................................................................... 89

        Objective 2.3........................................................................................... 90

        Objective 2.4........................................................................................... 90

    Objective 3.0......................................................................................................... 92

        Objective 3.1........................................................................................... 92

        Objective 3.2........................................................................................... 93

        Objective 3.3........................................................................................... 95

        Objective 3.4........................................................................................... 99

    Objective 4.0....................................................................................................... 100

        Objective 4.1......................................................................................... 100

        Objective 4.2......................................................................................... 101

        Objective 4.3......................................................................................... 102

    Objective 5.0....................................................................................................... 104

        Objective 5.1......................................................................................... 104

        Objective 5.2......................................................................................... 106

        Objective 5.3......................................................................................... 107

    Objective 6.0....................................................................................................... 109

        Objective 6.1......................................................................................... 109

        Objective 6.2......................................................................................... 110

        Objective 6.3......................................................................................... 111

        Objective 6.4......................................................................................... 112

    Objective 7.0....................................................................................................... 113

        Objective 7.1......................................................................................... 113

        Objective 7.2......................................................................................... 113

        Objective 7.3......................................................................................... 113

    Objective 8.0....................................................................................................... 115

        Objective 8.1......................................................................................... 115

        Objective 8.2......................................................................................... 115

Chapter 2:

IT Technician Exam.......................................................................................................... 117

    Practice Questions............................................................................................. 117

    Domain 1.0: Personal Computer Components............................................... 117

        Objective 1.1: Install, configure, optimize, and upgrade

personal computer components............................................................. 117

        Objective 1.2: Identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components 122

        Objective 1.3: Perform preventative maintenance of

personal computer components............................................................. 126

    Objective 2.0: Laptops and Portable Devices................................................ 129

        Objective 2.1: Identify fundamental principles of using

laptops and portable devices.................................................................. 129

        Objective 2.2: Install, configure, optimize, and upgrade

laptops and portable devices................................................................. 131

    Objective 2.3: Use tools, diagnostic procedures, and

troubleshooting techniques for laptops and portable devices......... 132

    Objective 3.0: Operating Systems.................................................................... 134

        Objective 3.1: Identify the fundamental principles of

operating systems.................................................................................... 134

        Objective 3.2: Install, configure, optimize, and upgrade

operating systems.................................................................................... 138

        Objective 3.3: Identify tools, diagnostic procedures, and

troubleshooting techniques for operating systems............................ 141

        Objective 3.4: Perform preventative maintenance for

operating systems.................................................................................... 145

    Objective 4.0: Printers and Scanners............................................................... 148

        Objective 4.1: Identify the fundamental principles of

using printers and scanners.................................................................... 148

        Objective 4.2: Install, configure, optimize, and upgrade

printers and scanners............................................................................... 149

        Objective 4.3: Identify tools and diagnostic procedures

to troubleshoot printers and scanners.................................................. 151

        Objective 4.4: Perform preventative maintenance of

printers and scanners............................................................................... 153

    Objective 5.0: Networks.................................................................................... 155

        Objective 5.1: Identify the fundamental principles

of networks................................................................................................ 155

        Objective 5.2: Install, configure, optimize, and upgrade

networks..................................................................................................... 160

        Objective 5.3: Use tools and diagnostic procedures to

troubleshoot network problems............................................................. 161

        Objective 5.4: Perform preventative maintenance of

networks including securing and protecting

network cabling......................................................................................... 164

    Objective 6.0: Security....................................................................................... 166

        Objective 6.1: Identify the fundamentals and principles

of security.................................................................................................. 166

        Objective 6.2: Install, configure, upgrade, and optimize

security....................................................................................................... 168

        Objective 6.3: Identify tool, diagnostic procedures, and

troubleshooting techniques for security.............................................. 169

        Objective 6.4: Perform preventative maintenance for

security....................................................................................................... 169

    Objective 7.0: Safety and Environmental Issues........................................... 170

        Objective 7.1: Identify potential hazards and proper safety

procedures including power supply, display devices, and

environment............................................................................................... 170

    Objective 8.0: Professionalism and Communication..................................... 172

        Objective 8.1: Use good communication skills including

listening and tact/discretion when communicating with

customers and colleagues....................................................................... 172

        Objective 8.2: Use job-related professional behavior including notation of privacy, confidentiality, and respect for the

customer and customer’s property........................................................ 175

    Quick Check Answer Key................................................................................. 179

        Objective 1.1......................................................................................... 179

        Objective 1.2......................................................................................... 179

        Objective 1.3......................................................................................... 179

        Objective 2.1......................................................................................... 179

        Objective 2.2......................................................................................... 179

        Objective 2.3......................................................................................... 180

        Objective 3.1......................................................................................... 180

        Objective 3.2......................................................................................... 180

        Objective 3.3......................................................................................... 180

        Objective 3.4......................................................................................... 180

        Objective 4.1......................................................................................... 181

        Objective 4.2......................................................................................... 181

        Objective 4.3......................................................................................... 181

        Objective 4.4......................................................................................... 181

        Objective 5.1......................................................................................... 181

        Objective 5.2......................................................................................... 182

        Objective 5.3......................................................................................... 182

        Objective 5.4......................................................................................... 182

        Objective 6.1......................................................................................... 182

        Objective 6.2......................................................................................... 182

        Objective 6.3......................................................................................... 182

        Objective 6.4......................................................................................... 183

        Objective 7.1......................................................................................... 183

        Objective 8.1......................................................................................... 183

        Objective 8.2......................................................................................... 183

Answers and Explanations.............................................................................................. 184

    Domain 1.0........................................................................................................... 184

        Objective 1.1......................................................................................... 186

        Objective 1.2......................................................................................... 186

        Objective 1.3......................................................................................... 188

    Domain 2.0........................................................................................................... 190

        Objective 2.1......................................................................................... 190

        Objective 2.2......................................................................................... 190

        Objective 2.3......................................................................................... 191

    Domain 3.0........................................................................................................... 192

        Objective 3.1......................................................................................... 192

        Objective 3.2......................................................................................... 194

        Objective 3.3......................................................................................... 195

        Objective 3.4......................................................................................... 197

    Domain 4.0........................................................................................................... 199

        Objective 4.1......................................................................................... 199

        Objective 4.2......................................................................................... 200

        Objective 4.3......................................................................................... 200

        Objective 4.4......................................................................................... 201

    Domain 5.0........................................................................................................... 202

        Objective 5.1......................................................................................... 202

        Objective 5.2......................................................................................... 204

        Objective 5.3......................................................................................... 204

        Objective 5.4......................................................................................... 206

    Domain 6.0........................................................................................................... 207

        Objective 6.1......................................................................................... 207

        Objective 6.2......................................................................................... 208

        Objective 6.3......................................................................................... 209

        Objective 6.4......................................................................................... 209

    Objective 7.0....................................................................................................... 210

        Objective 7.1......................................................................................... 210

    Objective 8.0....................................................................................................... 211

        Objective 8.1......................................................................................... 211

        Objective 8.2......................................................................................... 212

Chapter 3:

Remote Support Technician Exam.................................................................................. 215

    Practice Questions............................................................................................. 215

    Domain 1.0: Personal Computer Components............................................... 215

        Objective 1.1: Install, configure, optimize, and upgrade

personal computer components............................................................. 215

        Objective 1.2: Identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components 219

        Objective 1.3: Perform preventative maintenance on

personal computer components............................................................. 223

    Domain 2.0: Operating Systems....................................................................... 225

        Objective 2.1: Identify the fundamental principles of using

operating systems.................................................................................... 225

        Objective 2.2: Install, configure, optimize, and upgrade

operating systems.................................................................................... 231

        Objective 2.3: Identify tools, diagnostic procedures, and

troubleshooting techniques for operating systems............................ 237

        Objective 2.4: Perform preventative maintenance for

operating systems.................................................................................... 245

    Domain 3.0: Printers and Scanners.................................................................. 246

        Objective 3.1: Identify the fundamental principles of using

printers and scanners............................................................................... 246

        Objective 3.2: Install, configure, optimize, and upgrade printers and scanners           248

        Objective 3.3: Identify tools, diagnostic procedures, and

troubleshooting techniques for printers and scanners...................... 250

    Domain 4.0: Networks........................................................................................ 254

        Objective 4.1: Identify the fundamental principles of

networks..................................................................................................... 254

        Objective 4.2: Install, configure, optimize, and upgrade

networks..................................................................................................... 257

        Objective 4.3: Identify tools, diagnostic procedures, and

troubleshooting techniques for networks............................................ 261

    Domain 5.0: Security.......................................................................................... 267

        Objective 5.1: Identify the fundamental principles of

security....................................................................................................... 267

        Objective 5.2: Install, configure, optimize, and upgrade

security....................................................................................................... 269

        Objective 5.3: Identify tools, diagnostic procedures, and

troubleshooting techniques for security issues.................................. 272

        Objective 5.4: Perform preventative maintenance for

security....................................................................................................... 273

    Domain 6.0: Professionalism and Communication........................................ 274

        Objective 6.1: Use good communication skills, including

listening and tact/discretion, when communicating with

customers and colleagues....................................................................... 274

        Objective 6.2: Use job-related professional behavior including

notation of privacy, confidentiality, and respect for the

customer and customer’s property........................................................ 278

    Quick Check Answer Key................................................................................. 281

        Objective 1.1......................................................................................... 281

        Objective 1.2......................................................................................... 281

        Objective 1.3......................................................................................... 281

        Objective 2.1......................................................................................... 281

        Objective 2.2......................................................................................... 282

        Objective 2.3......................................................................................... 282

        Objective 2.4......................................................................................... 282

        Objective 3.1......................................................................................... 282

        Objective 3.2......................................................................................... 283

        Objective 3.3......................................................................................... 283

        Objective 4.1......................................................................................... 283

        Objective 4.2......................................................................................... 283

        Objective 4.3......................................................................................... 284

        Objective 5.1......................................................................................... 284

        Objective 5.2......................................................................................... 284

        Objective 5.3......................................................................................... 284

        Objective 5.4......................................................................................... 284

        Objective 6.1......................................................................................... 285

        Objective 6.2......................................................................................... 285

Answers and Explanations.............................................................................................. 286

    Domain 1.0........................................................................................................... 286

        Objective 1.1......................................................................................... 286

        Objective 1.2......................................................................................... 288

        Objective 1.3......................................................................................... 289

    Domain 2.0........................................................................................................... 290

        Objective 2.1......................................................................................... 290

        Objective 2.2......................................................................................... 292

        Objective 2.3......................................................................................... 295

        Objective 2.4......................................................................................... 298

    Domain 3.0........................................................................................................... 299

        Objective 3.1......................................................................................... 299

        Objective 3.2......................................................................................... 299

        Objective 3.3......................................................................................... 301

    Domain 4.0........................................................................................................... 303

        Objective 4.1......................................................................................... 303

        Objective 4.2......................................................................................... 304

        Objective 4.3......................................................................................... 306

    Domain 5.0........................................................................................................... 309

        Objective 5.1......................................................................................... 309

        Objective 5.2......................................................................................... 309

        Objective 5.3......................................................................................... 311

        Objective 5.4......................................................................................... 311

    Domain 6.0........................................................................................................... 312

        Objective 6.1......................................................................................... 312

        Objective 6.2......................................................................................... 313

Chapter 4:

Depot Technician Exam................................................................................................... 315

    Practice Questions............................................................................................. 315

    Domain 1.0: Personal Computer Components............................................... 315

        Objective 1.1: Install, configure, optimize, and upgrade

personal computer components............................................................. 315

        Objective 1.2: Identify tools, diagnostic procedures, and

troubleshooting techniques for personal computer

components............................................................................................... 324

        Objective 1.3: Perform preventative maintenance of

personal computer components............................................................. 330

    Domain 2.0: Laptop and Portable Devices..................................................... 334

        Objective 2.1: Identify the fundamental principles of

using laptops and portable devices....................................................... 334

        Objective 2.2: Install, configure, optimize, and upgrade

laptops and portable devices.................................................................. 336

        Objective 2.3: Identify tools, diagnostic procedures, and

troubleshooting techniques for laptops and portable

devices....................................................................................................... 338

    Domain 3.0: Printers and Scanners.................................................................. 343

        Objective 3.1: Identify the fundamental principles of using

printers and scanners............................................................................... 343

        Objective 3.2: Install, configure, optimize, and upgrade

printers and scanners............................................................................... 345

        Objective 3.3: Identify tools, diagnostic methods, and

troubleshooting procedures for printers and scanners...................... 347

        Objective 3.4: Perform preventative maintenance of

printer and scanner problems................................................................. 351

    Domain 4.0: Security.......................................................................................... 353

        Objective 4.1: Identify the names, purposes, and

characteristics of physical security devices and processes.............. 353

        Objective 4.2: Install Hardware Security.......................................... 354

    Domain 5.0: Safety and Environmental Issues.............................................. 356

        Objective 5.1: Identify potential hazards and proper

safety procedures including power supply, display

devices, and environment....................................................................... 356

    Quick Check Answer Key................................................................................. 360

        Objective 1.1......................................................................................... 360

        Objective 1.2......................................................................................... 360

        Objective 1.3......................................................................................... 361

        Objective 2.1......................................................................................... 361

        Objective 2.2......................................................................................... 361

        Objective 2.3......................................................................................... 361

        Objective 3.1......................................................................................... 361

        Objective 3.2......................................................................................... 362

        Objective 3.3......................................................................................... 362

        Objective 3.4......................................................................................... 362

        Objective 4.1......................................................................................... 362

        Objective 4.2......................................................................................... 362

        Objective 5.1......................................................................................... 363

Answers and Explanations.............................................................................................. 364

    Domain 1.0........................................................................................................... 364

    Objective 1.1....................................................................................................... 364

        Objective 1.2......................................................................................... 369

        Objective 1.3......................................................................................... 371

    Domain 2.0........................................................................................................... 373

    Objective 2.1....................................................................................................... 373

        Objective 2.2......................................................................................... 374

        Objective 2.3......................................................................................... 374

    Domain 3.0........................................................................................................... 377

    Objective 3.1....................................................................................................... 377

        Objective 3.2......................................................................................... 378

        Objective 3.3......................................................................................... 379

        Objective 3.4......................................................................................... 381

    Domain 4.0........................................................................................................... 382

        Objective 4.1......................................................................................... 382

        Objective 4.2......................................................................................... 382

    Domain 5.0........................................................................................................... 384

        Objective 5.1......................................................................................... 384Appendix:

What’s on the CD-ROM       387

Product Details

ISBN:
9780789731081
Author:
Brooks, Charles J
Publisher:
Que
Author:
Brooks, Charles J.
Subject:
Examinations
Subject:
Computer Engineering
Subject:
Microcomputers
Subject:
Professional - General
Subject:
Certification Guides - General
Subject:
Certification Guides - A+
Subject:
Technical Skills
Subject:
Electronic data processing personnel
Subject:
Computer technicians -- Certification.
Subject:
Computer Certification-A+ Certification
Copyright:
Edition Description:
Trade paper
Series:
Exam Cram 2
Publication Date:
March 2004
Binding:
TRADE PAPER
Grade Level:
Professional and scholarly
Language:
English
Illustrations:
Y
Pages:
371
Dimensions:
9.06x6.02x1.00 in. 1.47 lbs.

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Related Subjects

Computers and Internet » Computer Certification » CompTIA » A+

A+ Practice Questions with CDROM (Exam Cram 2) Used Mass Market
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$5.95 In Stock
Product details 371 pages Que - English 9780789731081 Reviews:
"Synopsis" by , The A+ certification is the most popular certification program in the world, certifying more than 500,000 individuals since its inception in 1998. These exams certify readers knowledge of basic computer hardware and operating systems. This certification is extremely popular because it is essential to anybody who requires a baseline set of skills or competencies: high school students, technicians in your company's IT support group, even the delivery-truck driver who wants to explore a better career opportunity.

The "A+ Practice Questions Exam Cram 2" provides readers with nearly 1,000 practice test questions as well as complete answer explanations, giving readers the perfect complementary tool for their A+ studies. Features relevant Exam Notes to heop readers score better on the tests, plus the ever popular "Cram Sheet" tearcard, which is used for last-minute cramming.

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