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Computer Telephony Integration (Artech House Telecommunications Library)

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Computer Telephony Integration (Artech House Telecommunications Library) Cover

 

Synopses & Reviews

Publisher Comments:

This revised edition offers a comprehensive analysis of where computer telephony integration (CTI) came from and where it is going. The book provides a clear, in-depth coverage of all of CTI, including technology, standards, applications, system engineering, industry structure, the market, and future developments. The book features expanded coverage of CTI and new information on media processing, automation, and messaging.

Book News Annotation:

New edition of a text on CTI, which the author defines by quoting Lois B. Levick: "A technology platform that merges voice and data services at the functional level to add tangible benefits to business applications." Coverage includes the computer and telephone environments, CTI links, CTI protocols, networked switching and third parties, media processing technology, application creation, case studies of various providers and companies, the market for CTI, and CTI system engineering. Annotation c. by Book News, Inc., Portland, OR (booknews@booknews.com)

Product Details

ISBN:
9780890069691
Author:
Walters, Rob
Publisher:
Artech House Publishers
Location:
Boston, MA
Subject:
Automation
Subject:
Telecommunications
Subject:
Networking - General
Subject:
Computer networks
Subject:
Telecommunication
Subject:
Equipment and supplies
Subject:
Data Transmission Systems - General
Subject:
Telephone Systems
Subject:
Digital telephone systems
Subject:
Digital telephone systems - Automation
Edition Number:
2
Edition Description:
Includes bibliographical references and index.
Series:
Artech House Telecommunications Library
Series Volume:
96.12
Publication Date:
19981231
Binding:
Hardcover
Language:
English
Illustrations:
Yes
Pages:
462
Dimensions:
9.32x6.31x1.15 in. 1.73 lbs.

Related Subjects

Computers and Internet » Artificial Intelligence » General
Computers and Internet » Computers Reference » General
Computers and Internet » Networking » General
Engineering » Communications » Radio
Engineering » Communications » Telephony

Computer Telephony Integration (Artech House Telecommunications Library) New Hardcover
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