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Collaborative Intelligence: Using Teams to Solve Hard Problems (BK Business)


Collaborative Intelligence: Using Teams to Solve Hard Problems (BK Business) Cover


Synopses & Reviews

Publisher Comments:

Intelligence professionals are commonly viewed as solo operators.  But these days intelligence work is mostly about collaboration.  Interdisciplinary and even inter-organizational teams are necessary to solve the really hard problems intelligence professionals face. Tragically, these teams often devolve into wheel-spinning, contentious assemblies that get nothing done.  Or members may disengage from a team if they find its work frustrating, trivial, or a waste of their time.  Even teams with a spirit of camaraderie may take actions that are flat-out wrong.

But there is also good news. This book draws on recent research findings as well as Harvard Professor Richard Hackman’s own experience as an intelligence community researcher and advisor to show how leaders can create an environment where teamwork flourishes.  Hackman identifies six enabling conditions – such as establishing clear norms of conduct and providing well-timed team coaching – that increase the likelihood that teams will be effective in any setting or type of organization.. Although written explicitly for intelligence, defense, crisis management, and law enforcement professionals it will also be valuable for improving team success in all kinds of leadership, management, service, and production teams in business, government, and nonprofit enterprises. 


Book News Annotation:

Collaboration and team work is problematic among intelligence professionals because they work under conditions that necessitate covert operations and classified information. Hackman (social and organizational psychology, Harvard U.) explains how to create an environment to facilitate teamwork, using six principles related to people, purpose, standards of conduct, a supportive organizational context, and team-focused coaching. While the book is written especially for intelligence professionals and others in law enforcement, defense, and crisis management, the methods described can also be used by private sector businesses and nonprofit organizations. The author is a member of the US Intelligence Science Board. Annotation ©2011 Book News, Inc., Portland, OR (

About the Author

J. Richard Hackman is the Edgar Pierce Professor of Social and Organizational Psychology at Harvard University. He is one of the leading experts in the world on group dynamics, team performance, leadership effectiveness, and the design of self-managing teams and organizations. His book Leading Teams won the George R. Terry Book Award of the Academy of Management in 2004 for the “Most Outstanding Contribution to the Advancement of Management Knowledge.”  He also authored the classic book Groups That Work (and Those That Don’t) and he coauthored Senior Leadership Teams with Ruth Wageman, Debra Nunes, and James Burruss. He is a member of the U.S. Intelligence Science Board.

Table of Contents


PART ONE: Teams in Intelligence

Chapter 1: Teams that Work and Those That Don't

Chapter 2: When Teams, When Not?

Chapter 3: You Can't Make a Team Be Great

PART TWO: The Six Enabling Conditions

Chapter 4: Create a Real Team

Chapter 5: Specify a Compelling Team Purpose

Chapter 6: Put the Right People on the Team

Chapter 7: Establish Clear Norms of Conduct

Chapter 8: Provide Organizational Supports for Teamwork

Chapter 9: Provide Well-timed Team Coaching

PART THREE: Implications for Leaders and Organizations

Chapter 10: Leading Intelligence Teams

Chapter 11: Intelligence Teams in Context

Product Details

Using Teams to Solve Hard Problems
Hackman, J. Richard.
Hackman, J. Richard
Berrett-Koehler Publishers
Politics - General
CourseSmart Subject Description
Organizational theory & behaviour
Edition Description:
Print PDF
Bk Business
Publication Date:
9.25 x 6.13 in

Related Subjects

Business » Human Resource Management
Business » Management
History and Social Science » Crime » Enforcement and Investigation
History and Social Science » Politics » General
History and Social Science » US History » Social and Economic History

Collaborative Intelligence: Using Teams to Solve Hard Problems (BK Business) New Hardcover
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Product details 240 pages Berrett-Koehler Publishers - English 9781605099903 Reviews:
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