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Multimodal Usability (Human-Computer Interaction)

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Multimodal Usability (Human-Computer Interaction) Cover

 

Synopses & Reviews

Publisher Comments:

Multimodal Usability demonstrates several major generalisations of human-computer interaction and extends the traditional focus on graphical user interfaces to all input/output modalities accessible to vision, hearing, and touch. Multimodal Usability can help make a multimodal interactive system usable no matter if you are building a work tool or a game, and whether your system models aspects of people, like a virtual (or robot) companion or friend, or not. Successful implementation can be achieved using the following usability development steps: (1) Augment system model specification with an AMITUDE model of use specified in terms of Application type, Modalities, Interaction type, Task, User, Device and Environment of use. (2) Apply usability methods to collect the usability data needed at any time. A toolbox of 24 key methods are presented in a common format. Methods are of five kinds: question-answering, meetings with discussion, observation, imagination, and interaction with the system. (3) For each method application, post-process, annotate, analyse, report, and act on the data to improve system model usability. Three multimodal system Cases are included to illustrate usability development from idea to user test of the implemented prototype. Multimodal Usability assumes no prior knowledge about usability and human-computer interaction.

Synopsis:

This book details what system developers need to know and need to be able to do in order to develop usable new multimodal applications. It covers the theory of modalities and multimodality and presents nine key multimodal usability parameters.

Synopsis:

This book is about how to develop and evaluate multimodal systems which are usable by, or fit, people. The main objective is to answer the practical question of what system developers need to know and be able to do in order to develop usable new multimodal applications. The need to know is addressed in the first part of the book, in which the role of development and evaluation for multimodal usability in the software engineering life-cycle is described, and 9 key multimodal usability parameters are presented as well as theory of modalities and multimodality. The need to be able to do is addressed in the second part of the book. The distinction between interleaved and iteratively performed (i) development for multimodal usability and (ii) evaluation for usability is discussed.

Table of Contents

1.  Structure, Usability, Readership      1.1  Goals      1.2   How to work on Usability      1.3  Structure and Scope of this book      1.4  What is Usability      1.5  Usability Matters - But how much?      1.6  Reader's Guide      1.7  Key points 2.  Intermezzo 1 Three Multimodal Cases      2.1  Contents and Origins      2.2  What's Next? 3.  Creating a Model of Use      3.1  AMITUDE - A model of system use      3.2  Application Type      3.3 Users and people      3.4 Tasks and other activities, Domain      3.5 Use Environment      3.6  Interaction      3.7  Key points 4.  Modalities and Devices      4.1 What is a Multimodal system?      4.2  Which modalities exist?      4.3  Practical use of modalities      4.4  Multimodal representation      4.5  Input/Output devices 5.  Intermezzo 2   Status on Cases and Next Steps      5.1  Case AMITUDE Models of Use      5.2  Case Usability Goals, Requirements and Evaluation Criteria      5.3   Towards a Broader Perspective on Usability Work 6.  Common Approaches, Methods, Planning      6.1  Common Usability Approaches      6.2 Methods for Usability      6.3 Writing a usability workplan      6.4 Writing a usability method plan      6.5  Key points 7.  Intermezzo 3  Case Usability Workplan, Design      7.1   Case Usability Workplans      7.2   Case Design 8.  Question-Answering      8.1  About Interviews      8.2  About questionnaires      8.3  User Survey      8.4  Customer Interviews and Questionnaires      8.5  Expert interviews and questionnaires      8.6  Screening interviews and questionnaires      8.7  Pre-test interviews and questionnaires      8.8  Post-test interviews and questionnaires 9.  Meetings with Discussion      9.1  Focus group meetings      9.2  Stakeholder meetings      9.3  Workshops and other meetings with user representatives 10.  Observation of Users      10.1  Macro-Behavioural field methods      10.2  Micro-Behavioural field observation      10.3  Category sorting      10.4  Observation of users in real time      10.5  Human data collection in the lab 11.   Imagination      11.1  Use cases and scenarios      11.2  Personas      11.3  Cognitive walkthrough      11.4  Guideline-based usability development and evaluation      11.5  Usability standards 12.  Interaction with the System      12.1  Mock-up      12.2  Wizard of Oz      12.3  Implemented prototype lab test      12.4  Field test      12.5  Think-aloud 13.  Lab Sessions with Subjects      13.1  Subjects lab test and development methods      13.2  Session Preparation - subject recruitment      13.3  Session Preparation - material and equipment      13.4  During the session      13.5  After the session      13.6  Key points 14.   Intermezzo 4 Case usability method plan      14.1  Data Collection Purpose      14.2  Getting the Right Data      14.3  Communication with the Data Producers      14.4  Subject Recruitment, A Representative User Group      14.5  Staff Roles and Responsibilities      14.6  Location, Equipment, Other Material, Data, Results      14.7  Method Script 15. Data Handling      15.1  The data handling cycle      15.2  The nature of data, corpora, data resources      15.3  Raw data files, data book-keeping, meta-data      15.4  Preparing to use the data      15.5  Raw data annotation      15.6  Coding procedure and coding best practice      15.7  Key points 16. Usability Data Analysis and Evaluation      16.1  Data analysis      16.2  Usability evaluation      16.3  Types of evaluation results and purposes      16.4  Types of evaluation criteria      16.5  Usability in practice      16.6  Reporting the results of data analysis      16.7  Key points 17. Intermezzo 5  Sudoku Usability Evaluation       17.1  Data       17.2  Technical Issues       17.3  Modality Appropriateness       17.4  Functional Issues       17.5  User Interviews       17.6  Conclusions 18. Multimodal Usability: Conclusions and Future Work       18.1  Simple to grasp?       18.2  Nerdy Stuff: Generalisations of HCI made in this book       18.3  Future Work

Product Details

ISBN:
9781848825529
Author:
Bernsen, Niels Ole
Publisher:
Springer
Author:
Dybkjær, Laila
Author:
Dybkja]r, Laila
Author:
Dybkjaer, Laila
Subject:
User Interfaces
Subject:
Software Development & Engineering - Systems
Subject:
Interactive multimedia
Subject:
Human-computer interaction
Subject:
Graphics-User Interface
Subject:
Communication
Subject:
systems development
Subject:
User Interfaces and Human Computer Interaction
Subject:
System Performance and Evaluation
Subject:
Media Design
Copyright:
Edition Description:
2010
Series:
Human-Computer Interaction Series
Publication Date:
20091016
Binding:
HARDCOVER
Language:
English
Illustrations:
Y
Pages:
447
Dimensions:
235 x 155 mm 1770 gr

Related Subjects

Computers and Internet » Artificial Intelligence » Robotics
Computers and Internet » Computers Reference » General
Computers and Internet » Graphics » User Interface
Computers and Internet » Software Engineering » Systems Analysis and Design
Science and Mathematics » Mathematics » General

Multimodal Usability (Human-Computer Interaction) New Hardcover
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Product details 447 pages Springer - English 9781848825529 Reviews:
"Synopsis" by , This book details what system developers need to know and need to be able to do in order to develop usable new multimodal applications. It covers the theory of modalities and multimodality and presents nine key multimodal usability parameters.
"Synopsis" by , This book is about how to develop and evaluate multimodal systems which are usable by, or fit, people. The main objective is to answer the practical question of what system developers need to know and be able to do in order to develop usable new multimodal applications. The need to know is addressed in the first part of the book, in which the role of development and evaluation for multimodal usability in the software engineering life-cycle is described, and 9 key multimodal usability parameters are presented as well as theory of modalities and multimodality. The need to be able to do is addressed in the second part of the book. The distinction between interleaved and iteratively performed (i) development for multimodal usability and (ii) evaluation for usability is discussed.
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