This original study focuses on how bureaucrats exert multiple forms of control over migrants, and specifically, how they restrict their access to key bureaucratic information. Drawing on a unique corpus of data gathered in a multilingual immigration office in Spain, this book will be welcomed by students and researchers in the fields of sociolinguistics, language and immigration, institutional talk, and multilingualism. Key features: suitable for use in courses on intercultural communication, multilingualism, and sociolinguistics affordable paperback edition for students
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