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David MitchellDavid Mitchell's newest mind-bending, time-skipping novel may be his most accomplished work yet. Written in six sections, one per decade, The Bone... Continue »
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Moderating Usability Tests: Principles and Practice for Interacting

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Moderating Usability Tests: Principles and Practice for Interacting Cover

 

Synopses & Reviews

Publisher Comments:

Many aspects of usability testing have been thoroughly studied and documented. This isn't true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from which new moderators can learn how to interact. Moderating Usability Tests is the place for new and experienced moderators to learn about the rules and practices for interacting that have never been described in one place before. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices - both practical and ethical --for moderating successful usability tests. To help usability professionals, students, and novices understand these principles, the

Synopsis:

Joe Dumas is a recognized expert in usability evaluation. He has 25 years experience as a usability professional. He as moderated or observed others moderate thousands of usability testing sessions and taught numerous students and usability professionals how to moderate. He is the

Synopsis:

To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialist skills still learn how to conduct tests through an apprentice system--if they are lucky to get even that --with l

Table of Contents

Introduction — Getting started as a test moderator — Golden rules 1 through 5 — Golden rules 6 through 10 — Initial contacts — Interacting during the session — Interaction during post-test activities — Interacting in a remote testing session — Moderator-participant arrangements — Interacting with diverse populations — Integrating the videos — References — Index.

Product Details

ISBN:
9780080558271
Publisher:
Morgan Kaufmann
Subject:
Computers : User Interfaces
Creator:
Joseph S. Dumas
Author:
Dumas, Joseph S.
Author:
Loring, Beth A.
Author:
Joseph S. Dumas
Author:
Beth A. Loring
Subject:
Testing
Subject:
Human-computer interaction
Subject:
User Interfaces
Subject:
Computer Science
Subject:
Interactive multimedia
Subject:
User interfaces (Computer systems) -- Testing.
Subject:
Graphics-User Interface
Subject:
main_subject
Subject:
all_subjects
Subject:
Computers : Computer Science
Publication Date:
April 2008
Binding:
eBooks
Language:
English

Related Subjects

Computers and Internet » Computers Reference » General
Computers and Internet » Computers Reference » Social Aspects » Human and Computer Interaction
Computers and Internet » Graphics » User Interface
Computers and Internet » Personal Computers » General

Moderating Usability Tests: Principles and Practice for Interacting
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Product details pages Morgan Kaufmann/Elsevier - English 9780080558271 Reviews:
"Synopsis" by , Joe Dumas is a recognized expert in usability evaluation. He has 25 years experience as a usability professional. He as moderated or observed others moderate thousands of usability testing sessions and taught numerous students and usability professionals how to moderate. He is the
"Synopsis" by , To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialist skills still learn how to conduct tests through an apprentice system--if they are lucky to get even that --with l
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