A Manager's Guide to Coaching: Simple and Effective Ways to Get the Best out of Your Employees

The secret weapon every manager needs to take employees from good to exceptional.To stay on top, companies need to do more than just tread water-they need to grow. And that means that their employees need to develop and improve their skills at the same pace. More than ever, managers are being encouraged to improve employee performance through effective coaching, but so few of them have the time-or the knowledge-it takes to do it successfully. Brian Emerson and Ann Loehr have spent years showing some of the country's top com panies how to develop their most promising employees. Now in this helpful manual they guide managers through every step of the coaching process, from problem solving to developing accountability. Readers will discover:- the top 10 tips every manager should know before he starts to coach- how to handle difficult conversations, conflicting priorities, and problem team members- how to hold follow-up meetings after goals and priorities havebeen set- sample questions they can adapt to various situations- examples of common problems and how they can use coaching to address them.Clear, practical and straightforward, this is an invaluable tool that will help all leaders coach employees, colleagues, and themselves to excellence.

It provides specific, powerful questions to ask when coaching and motivating employees to peak performance, and supplies sample conversations, responses, and different ways you can follow up on them."--BOOK JACKET.

Brian Emerson and Anne Loehr (Washington, D.C.) are certified executive coaches and cofounders of Safaris for the Soul, leadership development retreats in Kenya, Patagonia, and Iceland.

1. Getting the Best from Employees — 2. The What, Why, and When of Coaching — 3. How to Coach and W.I.N. B.I.G.! — 4. The Tenets of Coaching — 5. How Do I Use This Book? — 6. W.I.N. B.I.G. Questions for Specific Coaching Situations — 7. W.I.N. B.I.G. Questions for Any Coaching Situation.