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Mycommunicationlab Student Access Code Card with Pearson Etext for Public Relations (Standalone)

Mycommunicationlab Student Access Code Card with Pearson Etext for Public Relations (Standalone) Cover


Synopses & Reviews

Publisher Comments:

ALERT: Before you purchase, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, including customized versions for individual schools, and registrations are not transferable. In addition, you may need a CourseID, provided by your instructor, to register for and use Pearson's MyLab & Mastering products.



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This access code card gives you access to all of MyCommunicationLab’s grade-boosting resources...PLUS a complete e-book of your textbook! MyCommunicationLab is an interactive online solution for Communication courses that combines multimedia, tutorials, simulations, tests, and quizzes to make learning fun! This is the product access code card for MyCommunicationLab and does not include the actual bound book.


Updated in a new 5th edition, Public Relations: A Values-Driven Approachteaches students how to build ethical, productive relationships with strategic constituencies. Now with an engaging full-color design yet retaining its popular, attractive price for students, the fifth edition provides a valuable introduction to the contemporary dynamics of the field.

Table of Contents

Each chapter includes QUICKBREAKS, Social Media Apps, a Values Statement, Case Studies, Summary, and Discussion Questions.




About the Authors


CHAPTER 1: What Is Public Relations?

Public Relations: Everywhere You Look

Marrying Theory and Practice

The Public Relations Process

The Role of Values in Public Relations

Values-Driven Public Relations

Memo from the Field: Gary McCormick, HGTV


CHAPTER 2: Jobs in Public Relations

Jobs in Public Relations: An Overview

Public Relations Activities and Duties

Where the Jobs Are

The Best Part of Public Relations Jobs

Memo from the Field: John Echeveste, Valencia Perez & Echeveste Public Relations


CHAPTER 3: A Brief History of Public Relations

Why History Is Important to You

Premodern Public Relations

The Seedbed Years

War and Propaganda

The Postwar Boom

The Information Age

The New Millennium

Memo from the Field: Edward M. Block


CHAPTER 4: The Publics in Public Relations

What Is a Public?

The Publics in Public Relations

What Do We Need to Know about Each Public?

The Traditional Publics in Public Relations

Memo from the Field: David A. Narsavage, The Friday Group


CHAPTER 5: Communication Theory and Public Opinion

The Power of Public Opinion

A Communication Model

Mass Communication Theories


Persuasion and Public Opinion

Memo from the Field: Jane Hazel, Health Canada


CHAPTER 6: Ethics and Social Responsibility in Public Relations

What Are Ethics?

Objectivity versus Advocacy: A Misleading Ethics Debate

Challenges to Ethical Behavior

The Rewards of Ethical Behavior

Trust and Corporate Social Responsibility

Beyond CSR: Strengthening Ethical Behavior

Memo from the Field: Mike Swenson, Barkley


CHAPTER 7: Research and Evaluation

Due Diligence

The Value of Research and Evaluation

Developing a Research Strategy: What Do I Want to Know?

Developing a Research Strategy: How Will I Gather Information?

Survey Research  

Analyzing Survey Results

Memo from the Field: Dr. David B. Rockland, Ketchum


CHAPTER 8: Planning: The Strategies of Public Relations

The Basics of Values-Driven Planning

Different Kinds of Public Relations Plans

Why Do We Plan?

How Do We Plan?

Expanding a Plan into a Proposal

Qualities of a Good Plan

Memo from the Field: Timothy S. Brown, Alstom


CHAPTER 9: Communication: The Tactics of Public Relations

Tactics, Fun, and Values

Tactics as Messages and Channels

Tactics and Traditional Publics

Accomplishing the Tactics

Memo from the Field: Joshua Dysarts, Draftfcb


CHAPTER 10: Multimedia Message Development

The IDEA Idea

Idea Generation: The “I” of IDEA

Arrangement: The “A” of IDEA

Expression: The “E” of IDEA

Delivery: The “D” of IDEA

The Volunteer Clearinghouse News Releases

Memo from the Field: Regina Lynch-Hudson, The Write Publicist


CHAPTER 11: Cyber-Relations in the Digital Age

It’s All About You

The Digital Revolution

Why New Isn’t Always Better

Memo from the Field: Craig Settles,


CHAPTER 12: Crisis Communications

The Storm Before the Storm

The Anatomy of a Crisis

Crisis Communications Planning

Crisis Planning Ethics

Memo from the Field: Melanie Magara, Northern Illinois University


CHAPTER 13: Public Relations and Marketing

Public Relations and Marketing

The Impact of Consumer-Focused Marketing on Public Relations

A Closer Look at Marketing

A Closer Look at IMC

How IMC Works

Challenges to Consumer-Focused Marketing

Memo from the Field: Vin Cipolla, National Park Foundation


CHAPTER 14: Cross-Cultural Communication

Cultures: Realities and Definitions

Cultural Attributes

Cross-Cultural Communication: Definitions and Dangers

Achieving Successful Cross-Cultural Public Relations: A Process

Memo from the Field: Bill Imada, IW Group


CHAPTER 15: Public Relations and the Law

The Statue of Responsibility

Public Relations and the First Amendment

Federal Agencies That Regulate Speech




Litigation Public Relations

Memo from the Field: James F. Haggerty, The PR Consulting Group, Inc.


CHAPTER 16: Your Future in Public Relations

What’s Next?

Social Forces and Public Relations

Where Public Relations Is Headed

Your Future in Public Relations

Memo from the Field: Kevin J. Saghy, National President, PRSSA





Product Details

Public Relations
Charles Marsh Ph.D.
Marsh, Charles Ph.D.
Guth, David W.
Marsh, Charles
Business-Customer Service
Publication Date:
8.8 x 6.8 x 0.15 in 39 gr

Related Subjects

Business » Customer Service

Mycommunicationlab Student Access Code Card with Pearson Etext for Public Relations (Standalone)
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$ In Stock
Product details 592 pages Allyn & Bacon - English 9780205151486 Reviews:
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