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Other titles in the Mycommunicationlab series:

Communication Counts: Getting It Right in College and Life

Communication Counts: Getting It Right in College and Life Cover

 

Synopses & Reviews

Publisher Comments:

Communication Counts: Getting It Right in College and Life

David Worley, Indiana State University

Debra Worley, Indiana State University

Laura Soldner, Northern Michigan University

 

Communication Counts: Getting It Right in College and Life is designed to help you understand that what you learn in the basic communication course is essential to your success in college and in preparing for your career.

 

By integrating basic communication course content with college students’ experiences, the authors aim to show how communication principles and practices can assist you in succeeding at and getting the most out of your time in college.  The text is also a valuable resource as you prepare for the world of work.

 

 

Features that you will find useful:

  • “Links” boxeswithin each chapter focus on communication, community, computers, campus, career or culture, spotlighting practical and conceptual connections.
  • “Campus Links” boxeswithin each chapter emphasize the college experience as it relates to communication principles and practices, providing relevant connections between communication and your life right now.
  • The “Communication in Organizations” chapter (Chapter 13), unique to mainstream introductory communication texts, helps you understand basic principles of organizational communication by relating them to how a university runs and how you navigate that institution.
  • A full chapter on ethical communication (Chapter 2) emphasizes that communication is not only strategic, but also ethical, while underscoring some of the hidden possible pitfalls of communication and how to avoid them.
  • Every chapter includes discussion questions and exercises, providing opportunities for you to create your own links between principles and practice and your own lives.

Reviewer Quotations:

 

“I like the attention given to communication theories and concepts here, and it is very reader-friendly…I am confident that many of the exercises and explorations students can do interactively with the text will be of great advantage to me and to them.” Professor Jeffrey Hillard, College of Mount St. Joseph

 

“These authors do an excellent job of using relevant examples and timely current events to illustrate the communication concepts and theories.” Professor Melissa Barkley Crawford, University of Central Arkansas

 

 

Synopsis:

Communicating for College and Beyond teaches that what is learned in the basic communication course can be linked and applied to college, life, and career experiences. By integrating basic communication course content with lived experiences, the authors aim to illustrate how principles and practices can assist them here and now, as well as prepare the individual for future successes in the work world. Readers from all walks of life will find this text relevant and see the immediate affective connection to their lives which, in turn, will help to improve their motivation and enhance learning.

Table of Contents

Unit I: Essential Communication Elements

 

Chapter 1: Appreciating and Understanding Human Communication

Graphic Organizer

Knowledge Checklist

Thinking About Communication, College, and Career

            Communication and College Experience

            Communication and Life After College

Descriptions of Human Communication

            Examining a Descriptive Phrase

            Components of Communication

            Models of Communication

            Characteristics of Human Communication

                        Communication is Intentional

                        Communication is Relational and Contextual

                        Communication is Ethical

            Some Clarifications about Communication: Addressing Misconceptions

         Misconception #1: Communication is Exact

            Misconception #2: More Communication is Better Communication

            Misconception #3: Communication Solves All Conflicts

Communicating in College and Beyond

Summary

Questions for Discussion

Exercises

Key Terms

 

Chapter 2: Communicating Competently and Ethically

Graphic Organizer

Knowledge Checklist

Ethical Communication

            Sources of Ethical Guidelines

                        Family

                        Religion

                        School

                        Culture

            Ethical Principles

                        Honesty and Truthfulness

                        Fidelity

                        Confidentiality

                        Fairness

                        Significant Choice

            An Ethical Orientation

                        Consequentialist Approaches and the Principle of Veracity

                        Non-consequentialist Approaches

                        Immanual Kant’s Categorical Imperative

            Goals of Studying Communication Ethics

                        Stimulate Moral Imagination

                        Recognize Ethical Issues

                        Develop Analytical Skills

                        Tolerate Disagreement

Ethical Communication as Competent Communication

            Guidelines for Competent Communication

Ethics, Responsibility, and College Student Life

            Tolerance

            NCA Credo for Ethical Communication

            Dialogue and Character

Summary                     

Questions For Discussion

Exercises

Key Terms      

           

Chapter 3: Perception: Self, Others and Communication

Graphic OrganizerKnowledge Checklist

The Process of Perception

            Attention and Selection

           Organization

           Interpretation and Evaluation

Problems of Perception

           Prior Experience

           Stereotypes

           Selectivity

           Cognitive Orientation

Perception and Communication: A Reciprocal Relationship

            Perception, Self-Concept, and Identity

                        Self-concept

                        Self-esteem

                        Self-fulfilling prophecy

            Self, Others, and Communication

                        Social comparison

                        Reflected appraisal

            Self and Communication

                        Self-talk

                        Self-disclosure

                        Impression Management

 

            Perception of Others and Communication

                        Observations

                        Perceptual influences

            Perception and Communication with Others

Improving Perceptions

            Guard against perceptual errors

                        Gather more information

                        Use perception checking

                        Adjust your perceptions                       

Practice empathy

Perception in College and Career

Summary

Questions for Discussion

Exercises

Key Terms

 

Chapter 4:  Effective Listening

Graphic Organizer

Knowledge Checklist

The Reluctance to Listen

            Problems in Listening

            Sender-based Problems

            Channel-based Problems

            Message-based Problems

            Receiver-based Problems

            Context-based Problems

            Gender-based problems

            Poor Listening

            Pseudolistening

            Selective Listening

            Defensive Listening

            Ambushing

            Dominating

The Requirements for Listening

            Pleasurable Listening

            Informational Listening

                        Focus on the Speaker

                        Seek to Understand the Message

                        Avoid allowing the channel to decide how you listeng

                        Monitor your reception

                        Reduce contextual distractions

                        Avoid poor listening behaviors

            Relational Listening

                        Seek to Understand

                        Encourage others to share more

                        Offer support

                        Select a safe environment         

                        Take your lead from the other person

                        Practice rhetorical sensitivity

            Evaluative Listening

                        Listen before you evaluate

                        Consider the source

                        Consider the evidence

                        Consider the reasoning

The Rewards of Listening

            Increased Enjoyment

            Improved Understanding

            Enhanced Empathy

            Encouraged Civility

The Role of Listening and the College Experience

            The Role of Listening in Learning

            Listening on Campus

            Ask the person’s name with whom you are speaking

            Ask clarifying questions

            Practice civility

            Jot yourself notes

The Role of Listening in College and Career Relationships

Summary

Questions for Discussion

Exercises

Key Terms

 

Chapter 5: Verbal Communication/Language

Graphic Organizer

Knowledge Checklist

Understanding Language

Properties of Language

Symbolism

            Triangle of Meaning

            Denotation and Connotation

Power of Language

            Shapes Culture

            Creates Meaning

            Confuses Meaning

            Classifies People

            Clarifies Meaning

Gendered Language

Language and Culture

Guidelines for Competent and Ethical Use of Language

            Adapting to One’s Audience

            Attending to Context

            Employing Rhetorical Sensitivity

Learning and Using “College Language”

            Understanding Typical College Language

Summary

Questions for Discussion

Exercises

Key Terms

 

Chapter 6: Nonverbal Communication

Graphic OrganizerKnowledge Checklist

Understanding Nonverbal Behavior

Fundamentals of Nonverbal Behavior

Functions of Nonverbal Behavior

            Modify Verbal Communication

            Express Feeling

            Regulate Interaction

Types of Nonverbal Communication

            Body Movement (Kinesics)

            Physical Characteristics

            Touch (Haptics)

            Paralanguage

            Proxemics

                        Hall’s Zones of Personal Space

            Artifacts

            Time (Chronemics)

Gendered Nonverbal Communication

            Gendered Space and Territory

            Gendered Fashion

            Gendered Touch

            Gendered Eye Contact

Nonverbal Communication and Culture

Competent and Ethical Nonverbal Communication

            Self-Presentation

            Mindfulness and Respect

            Accuracy and Immediacy

Nonverbal Communication in College and Beyond

Summary

Questions for Discussion

Exercises

Key Terms

 Unit II: Interpersonal Communication

 

Chapter 7: Understanding Interpersonal Communication Competence

Graphic Organizer

Knowledge Checklist

Impersonal vs. Interpersonal Relationships

The Key Concept of Intimacy

            Intimacy and Attraction

            Intimacy and Need Fulfillment

                        Maslow’s Hierarchy of Needs

                        Schutz’s Theory of Interpersonal Needs

Intimacy and the Stages of Relationship Development

            Stages of Relationship Development

                        Initiating

                        Experimenting

                        Intensifying

                        Integrating

                        Bonding

Interpersonal Communication Dialectics

Intimacy and Stages of Relationship Dissolution

            Stages of Relationship Dissolution

                        Differentiating

                        Circumscribing

                        Stagnating

                        Avoiding

                        Terminating

            Relationship Dissolution Model

                        Intrapsychic Phase

                        Dyadic Phase

                        Social Phase

                        Grave-Dressing Phase

Relationship Development Between Professors and Students

Intimacy and Conflict

Gender and Culture in Relationships

            Communication Between Women and Men

            Communicating Across Cultures

Competence and Ethics in Interpersonal Communication

Interpersonal Communication in College and Beyond

Summary

Questions for Discussion

Exercises

Key Terms

 

Chapter 8: Applying IPC: Principles and Practice

Graphic Organizer

Knowledge Checklist

The “Reality” of Relationships

Interpersonal Communication Dialectics and Families

Interpersonal Communication Dialectics and Friendships

Interpersonal Communication Dialectics and College

Interpersonal Communication Dialectics and Communities

Conflict Management in Interpersonal Relationships

            The Value of Conflict

            Pseudo, Destructive, Constructive-Conflict

            Conflict Management Styles

Insights for Competent and Ethical Interpersonal Communication in College and Beyond 

Rhetorically Sensitive Interpersonal Communication

Summary

Questions for Discussion

Exercises

Key Terms

 Unit III: Public Communication

           

Chapter 9: Public Speaking: Process, Purposes, Topics and Audiences

Graphic Organizer

Knowledge Checklist

Why Study Public Speaking?

Communication Apprehension

The Process of Public Speaking

Public Speaking Purposes

            General Purposes

            Specific Purposes

How to Select a Subject

            Brainstorming

            Perspectives to Consider in Choosing Your Subject

                        The Audience Perspective

                        Types of Audiences

                        The Personal Perspective

                        Other Perspectives

How to Select a Topic

How to Relate a Topic to Purposes

How to Write a Thesis Statement

Celebratory, Informative, and Persuasive Speeches

            Celebratory Speeches

            Informative Speeches

                        Speech of Explanation

                        Speech of Definition

                        Speech of Demonstration

                        Speech of Description

                        Briefing

            Persuasive Speeches

                        Types of Persuasive Speeches According to Purpose

                        Types of Persuasive Speeches According to Proposition[CI1] 

Connecting College and Public Speaking

            The Classroom as a Real Audience

Relevance of Celebratory, Informative, and Persuasive Speaking to College Experience

Summary

Questions for Discussion

Exercises

Key Terms

 

Chapter 10:  Organization, Development and Support

Graphic Organizer

Knowledge ChecklistThe Principles and Patterns of Organization

            Principles for Effective Organization

                        Clarity

                        Simplicity

                        Parallelism

                        Balance

                        Practicality

                        Orderly

            Understanding the Parts of a Presentation

                        The Introduction

                        The Body

                        Transitions

                        The Conclusion

            Patterns of Organization

                        Suggested Organizational Patterns for Informative Speeches

                        Suggested Organizational Patterns for Persuasive Speeches

Developing Your Presentation

            Finding Supporting Materials

            Evaluating Materials

            Types of Supporting Material

                        Facts

                        Statistics

                        Testimony

                        Examples

                        Narratives

            Using Supporting Material Effectively

                        Relatedness

                        Relevance

                        Respect

            Citing Sources

                        Citing Your Sources in Writing

                        Citing Sources Orally

                        Plagiarism

Outlining

            Planning, Preparation, and Presentation Outlines

            Alternatives to Outlining

The Importance of Organizational Skills for College Learning and Life

Summary

Questions for Discussion

Exercises

Key Terms

 

Chapter 11: Delivery and Visual Aids

Graphic Organizer

Knowledge ChecklistTypes of Delivery

Elements of Effective Delivery

            Using Your Voice Effectively

            Breathing

            Volume

            Rate

            Pitch

            Clarity

            Using Your Face Effectively

            Using Your Body Effectively

Using Visual Aids to Enhance Delivery

            Types of Visual Aids

            Guidelines for Using Visual Aids

            Integrating Visual Aids with Delivery

Preparing for Effective Delivery

            Guidelines for Effective Preparation

            How to Practice for Effectiveness

Effective Delivery for Differing Contexts

            Common, Core Principles

            College and Public Speaking

            The Workplace and Speaking

            The Public and Speaking

Summary

Questions for Discussion

Exercises

Key Terms

 Unit IV: Groups, Organizations & Mass Communication

                       

Chapter 12:Groups in Discussion

Graphic Organizer

Knowledge Checklist

Characteristics of Groups

            Group Size

            Interaction for a Purpose

            Mutual Influence

            Interdependence

            Group Norms

            Collective Identity

                        Social and Task Dimensions

            Group Cohesion

            Commitment to the Group

Goals in Groups

            Individual and Group Goals

            Learning, Therapy, Problem-Solving, and Social Groups

            Groups vs. Individuals

Roles in Groups

Leadership in Groups

Stages of Group Development

            Forming Stage

            Norming Stage

            Storming Stage

            Performing Stage

Culture, Values, and Gender in Groups

Group Climate, Conflict, and Problem-Solving

            Supportive and Defensive Climates

            Types of Conflict

                        Pseudo Conflict

                        Content Conflict

                        Ego Conflict

            Styles of Conflict Resolution

                        Assertiveness

                        Aggressiveness

                        Nonassertiveness

Making Quality Decisions in Groups

            The Reflective-Thinking Approach

            Brainstorming: Creativity is Key

            Groupthink and Decision Making

Making Groups Work in College, Community, and Career

Summary

Questions for Discussion

Exercises

Key Terms

           

                                                                                                                       

Chapter 13: Communication in Organizations

Graphic Organizer

Knowledge Checklist

The Importance of Communication in Organizations

Organizational Cultures

            Language

            Stories

            Rites and Rituals

            Structure

            Roles

            Rules and Policies

Organizational Systems: The System Model

            Wholeness

            Interdependence and Synergy

            Openness

            Adaptability Through Feedback

            Equifinality

            Communication in the System

Communication Contexts in Organizations

            Superior-Subordinate Communication

            Communication with Peers

            Using Networks and Channels Effectively

            Communicating Outside the Organization

Challenges in Contemporary Organizations

            The Diverse Organization

            Personal Relationships in Organizations

            Motivation in Diverse Organizations

Understanding and Avoiding Sexual Harassment

Technology in Organizations

Effective Organizational Communication Beyond College

            The Job Search Process

            Interviewing

            Types of Interviews

            How to Be Interviewed

            Avoiding Common Mistakes in the Interview

            Following up the Interview

Effective Organizational Communication in College

Summary

Questions for Discussion

Exercises

Key Terms

                                               

Chapter 14:  Technology and Mass Communication

Graphic Organizer

Knowledge Checklist

Definition and Characteristics of Mediated Mass Communication

            Mediated Mass Communication Defined

            Characteristics of Mediated Mass Communication

                                             Media Convergence

                                             Watchdog Function

                                                    Regulation

                                                    Ownership

                                                     Audience

                                                     Feedback

                                                     Messages

Effects of Mass Communication

            Media Affects Cultures

                        Social Construction/Cultivation Theories

                        Critical Theories

                        Cultural Imperialism

            Media Affects Individuals

                        Uses and Gratifications

                        Gatekeeping/Media Bias

                        Agenda Setting[RU2] 

                        Attitude Shaping

                        Behavioral Influences

Being a Critical Consumer of Media

            Critical Analysis of the Message

            Critical Analysis of the Channel

            Critical Analysis of Senders

            Critical Analysis of Receivers and Context

            Critical Analysis of Noise and our Feedback

Mass Communication in College and Beyond

Summary                                

Scenario

Questions for Discussion

Exercises

Key Terms

  

Product Details

ISBN:
9780205564682
Subtitle:
Getting It Right in College and Life
Publisher:
Pearson
Author:
Worley
Author:
Worley, David W
Author:
Worley, David
Author:
Soldner, Laura B
Author:
Worley, Debra
Author:
Worley, Debra A
Author:
Soldner, Laura
Author:
Cram101 Textbook Reviews
Subject:
Theater - General
Subject:
Universities and colleges
Subject:
Interpersonal communication
Subject:
General
Subject:
DRAMA / General
Subject:
Education-General
Copyright:
Edition Description:
Trade paper
Series:
MyCommunicationLab Series
Publication Date:
January 2008
Binding:
Paperback
Grade Level:
College/higher education:
Language:
English
Illustrations:
Y
Pages:
368
Dimensions:
10.79x8.50x.52 in. 1.68 lbs.

Related Subjects

Arts and Entertainment » Drama » General
Education » General
Education » Higher Education

Communication Counts: Getting It Right in College and Life
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Product details 368 pages Allyn & Bacon - English 9780205564682 Reviews:
"Synopsis" by ,

Communicating for College and Beyond teaches that what is learned in the basic communication course can be linked and applied to college, life, and career experiences. By integrating basic communication course content with lived experiences, the authors aim to illustrate how principles and practices can assist them here and now, as well as prepare the individual for future successes in the work world. Readers from all walks of life will find this text relevant and see the immediate affective connection to their lives which, in turn, will help to improve their motivation and enhance learning.

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