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Conversation and Community: Social Web for Documentation (09 Edition)

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Conversation and Community: Social Web for Documentation (09 Edition) Cover

 

Synopses & Reviews

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Synopsis:

Conversation and Community: The Social Web for Technical Documentation, industry expert Anne Gentle's new book, brings the tools of the Social Web to technical documentation. She looks at the most important Web 2.0 tools, including blogs, wikis, micro-blogging, and syndication, and shows how they can be used to foster conversations and a community with your customers. Through examples and her own hard-won experience with these technologies, Gentle provides practical guidance for technical communicators, marketers, and anyone who wants to use the Social Web to interact with customers.

Product Details

ISBN:
9780982219119
Author:
Gentle, Anne
Publisher:
XML Press
Subject:
Documentation & Technical Writing
Subject:
Web - General
Subject:
Electronic publishing
Subject:
Computers Reference-Documentation and Technical Writing
Publication Date:
20090731
Binding:
TRADE PAPER
Language:
English
Pages:
242
Dimensions:
8.50x5.50x.51 in. .69 lbs.

Related Subjects

Computers and Internet » Computers Reference » Documentation and Technical Writing
Computers and Internet » Internet » Web Publishing
Science and Mathematics » Popular Science » Computer Science

Conversation and Community: Social Web for Documentation (09 Edition) New Trade Paper
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Product details 242 pages XML Press - English 9780982219119 Reviews:
"Synopsis" by , Conversation and Community: The Social Web for Technical Documentation, industry expert Anne Gentle's new book, brings the tools of the Social Web to technical documentation. She looks at the most important Web 2.0 tools, including blogs, wikis, micro-blogging, and syndication, and shows how they can be used to foster conversations and a community with your customers. Through examples and her own hard-won experience with these technologies, Gentle provides practical guidance for technical communicators, marketers, and anyone who wants to use the Social Web to interact with customers.
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