Synopses & Reviews
Why is 1001 Ways to Reward Employees
, with over 1.4 million copies in print, such an extraordinary bestseller? Because a little over ten years ago Bob Nelson took the seeds of an idea and turned it into something indispensable for business. The idea? That its not a raise that motivates an employee, and its not a promotion—what really sparks a person to perform are those intangible, unexpected gestures that signify real appreciation for a job well done.
Now, after having worked with thousands of organizations in the years since 11001 Ways to Reward. . . was first published, Bob Nelson presents a second edition packed with hundreds of new ideas and examples of how companies are using rewards and recognitions to boost productivity and keep their valued employees happy. Airplane mechanics are rewarded with balloons and pinwheels. Another manager calls his employees mothers and thanks them for raising such industrious children. There are ideas from the offbeat (The Margarita Award) to the company-wide (a quiet room) to the embarrassingly simple (a hand-written thank you note) to the wacky (the Laugh-a-Day challenge) to the formal (a two-week promotion to special assistant to the president). Each section includes no-cost rewards and low-cost rewards, both public and private, making this new edition an indispensable resource for making the person/achievement/reward equation work.
“Welcome to Bob’s World: A place of above-average managers and workers, all committed to personal excellence, good will and, of course, company profits. [This book] details how a little praise goes a long way.”
—The Philadelphia Inquirer Philadelphia Inquirer
“There’s a difference between having someone show up for work and bringing out the best thinking and initiative in each person. To do that requires treating employees more as partners, not as subordinates. Being nice isn’t just the right thing to do, it’s also the economical thing to do.”
—Seattle Post-Intelligencer Seattle Post-Intelligencer
“The most interesting and inventive business book on the market today . . .a publishing phenomenon.”
—Training magazine Training magazine
Empowerment. Self-Directed Teams. Continuos Improvement. Achievement Awards. Case Studies. It would be impossible to do justice to the enormous wealth of ideas that Bob Nelson, in his remarkable 1001 WAYS series, has elucidated for both employers and employees. This bestselling series points to a new way of looking at employee-employer relations, offering practical advice and evidence along side indispensable and clear business theory. Also in the series: 1001 WAYS TO ENERGIZE EMPLOYEES, a practical handbook chock full of ideas for increasing employee involvement and enthusiasm; 1001 WAYS EMPLOYEES CAN TAKE INITIATIVE, turning its voice towards the ambitious employee who wants to develop self-leadership, set goals, and build a team; and the 365 WAYS TO MANAGE BETTER Page-a-Day Perpetual Calendar, with daily advice for the consciencious manager. 1,062,000 copies in print
It's the million-plus-copy bestseller that every manager and employer needs, whether they supervise one employee or one thousand. Because what really motivates people to perform are thoughtful, personal gestures that signify real appreciation--and don't necessarily cost money.
A chock-full guide to rewards of every conceivable type for every conceivable situation, 1001 Ways to Reward Employees offers over 1000 innovative ideas beyond the expected raise or promotion. They range from a simple, unexpected "thank you" to Ford Motor Company's use of employees in commercials to programs such as Home Depot's Employee-of-the-Month Award--honorees receive $100 and a merit badge, and get their names engraved on a plaque.
In researching the book, author Bob Nelson interviewed supervisors at all types and sizes of businesses in all parts of the country, finding inventive and effective employee rewards in every sector. No matter how many people you manage, you will find lots of ideas that will work for you and your business.
This book is a godsend to every well-intentioned manager or frustrated employee. It makes a compelling case that recognition, rewards, and positive reinforcement all do work and that they can work for you. --Ken Blanchard, from the Foreword
"This book should be in the top drawer of every manager's desk!" -- Karl Albrecht, co-author of Service America
Whether you manage a department, oversee a division, lead a company--or run a family business with just one employee--there's an essential principle to follow that's too often overlooked: What most motivates the people who work for you is recognition.
A chock-full guide to rewards of every conceivable type for every conceivable situation, 1001 WAYS TO REWARD EMPLOYEES polls the whole of the American business community, finding innovative ideas in every corner; and from the spontaneous gesture of praise to formal company-wide programs, it presents hundreds of ways to say thank you to the people who truly deserve it.
"You get the best effort from others not by lighting a fire beneath them, but by building a fire within them." So sums up Bob Nelson about the philosophy of motivation that makes 1001 Ways to Reward Employees
the million-copy bestseller that is indispensable for business. Now completely revised and updated, with hundreds of new, real-world examples, 1001 Ways to Reward Employees
is a chock-full guide to rewards of every conceivable type for every conceivable situation.
About the Author
Bob Nelson, Ph.D., is president of Nelson Motivation, Inc., a founding board member of the National Association for Employee Recognition (NAER), and a bestselling author whose books on management and motivation have sold over 3 million copies and been translated into over 25 languages. Dr. Nelson lives and works in San Diego, California.KEN BLANCHARD is the author or coauthor of more than 30 books including the phenomenal best-seller The One Minute Manager (more than 10 million copies sold). His ideas and teachings have had a tremendous impact on the day-to-day management of countless people and companies.
Table of Contents
PART I: DAY-TO-DAY RECOGNITION .. . . . 1
Personal Praise & Recognition . . . . . 5
Written Praise & Recognition . . . . 13
Electronic Praise & Recognition . . 26
Public Praise & Recognition . .. . 31
PART II: INFORMAL INTANGIBLE RECOGNITION . . . . 43
Information, Support & Involvement . . . 45
Autonomy & Authority . . . . . . 55
Flexible Work Hours & Time Off . .. . 64
Learning & Career Development . . . . 75
Manager Availability & Time . .. . 86
PART III: TANGIBLE RECOGNITION & REWARDS . . . 95
Outstanding Employee & Achievement Awards. . .. . 97
Cash, Cash Substitutes & Gift Certificates . . . 115
Nominal Gifts, Merchandise & Food . . . . 128
Special Privileges, Perks & Employee Services . . . 141
PART IV: GROUP RECOGNITION, REWARDS & ACTIVITIES. . . . . . 153
Group Recognition & Rewards . . . . 156
Fun, Games & Contests . . . .. . . 170
Celebrations, Parties & Special Events . .. . 191
Field Trips & Travel . . .. . 202
PART V: REWARDS FOR SPECIFIC ACHIEVEMENTS . . . . 210
Sales Revenue . . . 212
Customer Service . . . . . 229
Employee Suggestions . .. 244
Productivity & Quality . . 255
Attendance & Safety . . . . . 263
PART VI: FORMAL ORGANIZATIONAL REWARD PROGRAMS. . . . 270
Multilevel Reward Programs & Point Systems . . . 271
Company Benefits & Perks . . . . 284
Employee & Company Anniversaries . . .. 303
Charity & Community Service . . . . . . 314
Company Stock & Ownership . . .. . . . 324
APPENDIXES . . . 330
I.Where to Get Specialty Reward Items . . .. 330
II. Companies That Arrange Unusual Reward Activities. . . 339
III. Incentive Travel Coordinators . .. 344
IV. Motivational and Incentive Companies
and Associations . . . . . 350
V. Featured Companies . . . 353