Synopses & Reviews
Administrative Medical Assisting, 4E is the most comprehensive hands-on text and workbook learning package available for medical office administration students. This revision features a new chapter on traditional and managed care settings, plus managed care topics integrated throughout where appropriate, such as managed care contracts, implications of managed care contracts on financial aspects of practices, referrals, and collection techniques in a managed care setting. Accompanying the text is a free Windows studyguide program which includes more than 1,000 activities and application exercises specific to the administration of today's dynamic medical office environment. A new 2-column design and many additional photographs and figures have been added to support and workbook concepts.
Synopsis
Administrative Medical Assisting, 5th edition, is the most comprehensive, hands-on text and workbook learning package available for medical office administration students and professionals. The text features a new chapter on office managerial responsibilities, compliance topics integrated throughout the text, and content on computer use in the medical office integrated within the chapters. The text emphasizes a customer-service approach to the provision of health care. Guidelines leading to an improved health care consumer/provider relationship are included in each chapter. Icons identify content on legal issues, patient education, computer applications, related workbook exercises, and resources. Job skills are provided in a step-by-step format.
Description
Includes bibliographical references (p. 409-412) and index.
About the Author
Marilyn Takahashi Fordney, CMA-AC has authored and coauthored over 50 tebooks for two major publishers. In 2004, Administrative Medical Assisting, Fifth Edition won the William Holmes McGuffey Award in Life Sciences from the Text and Academic Authors Association. Fordney continues to give professional lectures and is a member of a number of professional national associations.
Table of Contents
PROFESSIONAL AND CAREER RESPONSIBILITIES:A Career As An Administrative Medical Assistant. Medical Practice Settings, Traditional And Managed Medicolegal Responsibilities .INTERPERSONAL COMMUNICATION: The Receptionist. Telephone Procedures. Appointments. RECORDS MANAGEMENT: Computers And Information Processing. Patients Medical Records. Drug And Prescription Records. Filing Procedures. ADMINISTRATIVE RESPONSIBILITIES: Office Maintenance And Management. Written Correspondence. Processing Mail And Communications. Professional Reports And Travel Arrangements. FINANCIAL ADMINISTRATION: Fees, Credit, And Collection. Banking. Bookkeeping. Payroll Procedures. Accident And Health Insurance. EMPLOYMENT: Seeking A Position As An Administrative Medical Assistant. GLOSSARY. INDEX.