Synopses & Reviews
A practical, hands-on guide to helping employees through the often painful process of organizational change--whether from technological innovation, limited resources, or new management. Based on years of experience, this field-tested book will teach the crucial skills and strategies to help managers deal with their co-workers' reactions to change; minimize the disruptions in productivity, creativity, and worker relationships; and make the transition a positive experience. Each section includes a step-by-step treatment of tactics, case-studies of real situations, dialogues, and illustrations. Also includes a list of references.
Synopsis
A practical, hands-on guide to helping employees through the often painful process of organizational change--whether from technological innovation, limited resources, or new management. Based on years of experience, this field-tested book will teach the crucial skills and strategies to help managers deal with their co-workers' reactions to change; minimize the disruptions in productivity, creativity, and worker relationships; and make the transition a positive experience. Each section includes a step-by-step treatment of tactics, case-studies of real situations, dialogues, and illustrations. Also includes a list of references.
Table of Contents
Change: The Only Constant.
The Growth Curve: Phases of Change.
The Change Model: Endings, Transitions, Beginnings.
The Effects of Change: The Change Response Scale.
Endings: Four Reactions to Change.
The Self-Management Process.
Transitions: The CSE Support System .
Moving Toward Beginnings: Intervention Strategies.
Beginnings: Buying into the Change Together.
Reducing the Half- Life of Recovery.
References.
Appendix.