Synopses & Reviews
A revelatory examination of the alchemy of successful selling and its essential role in just about every aspect of human experience.
When Philip Delves Broughton went to Harvard Business School, an experience he wrote about in his New York Times bestseller Ahead of the Curve, he was baffled to find that sales was not on the curriculum. Why not, he wondered? Sales plays a part in everything we do—not just in clinching a deal but in convincing people of an argument, getting a job, attracting a mate, or getting a child to eat his broccoli. Well, he thought; he’d just have to assemble his own master class in the art of selling. And so he did, setting out on a remarkable pilgrimage to find the world’s great wizards of sales.
Great selling is an art that demands creativity, mindfulness, selflessness, and resilience; but anyone who says you can become a great salesperson in 15 minutes is either a charlatan or a fool. The more Delves Broughton traveled and listened, the more he found a wealth of applicable insight. In Morocco, he found the master rug merchant who thrives in Kasbah by using age-old principles to read his customers. In Tampa, he met with Tony Sullivan, king of the infomercial, and learned the importance of creating a good narrative to selling effectively. In a sold-out seminar with sales guru Jeffrey Gitomer, he uncovered the ways successful selling approaches religion, inspiring faith and even a sense of duty in customers. From celebrity art dealer Larry Gagosian to the most successful saleswoman in Japan, Broughton tracked down anyone who would help him understand what it took to achieve greatness in sales.
Though sales is the engine of commerce and industry—more Americans work in sales than in manufacturing, marketing, or finance—it remains shrouded in myth. The Art of the Sale is a powerful beam of light onto the field, a wise and winning tour of the best in show of this endeavor which is nothing less than the means by which all of us, one way or another, get our way in the world.
Review
" Destined to become required reading for prospective B-school entrants. . . . As an insiders account of an influential institution, [it] hits every mark."
-San Francisco Chronicle
"An insightful and entertaining, behind-the-scenes glimpse at a powerful institution."
-BusinessWeek
" What makes this a particularly absorbing and entertaining read is the combination of journalistic detachment and the sense of personal alienation that Delves Broughton, a Brit in an American system, feels as he struggles to come to terms with what it means to be a Harvard MBA."
-Financial Times
Review
“Best book on sales ever? Who knows, but it surely is the best I’ve ever read. As a gazillion-mile traveling salesman (ideas) myself, I learned an amazing amount about who I am and what I do from this. We all live by selling: ideas or products or peace in our time. The Art of the Sale is perhaps unique—a marvelous book about selling, and life, and who we are and how we tick. And the case studies are dazzling.” Tom Peters
Review
“For the author, sales is where the rubber hits the road, where the deals are done . . . Broughton has met with top sellers around the world, traveling to Japan, Morocco, and the United Kingdom in search of the keys to success in sales . . . Entertaining, balanced, and provocative.” Kirkus Reviews (starred review)
Review
"Broughton, promoting the idea that sales is a virtuous calling . . . makes an appealing, contrarian pitch." The Wall Street Journal
Review
"A descriptive account . . . long overdue." The Economist
Review
“Like Malcolm Gladwell, Delves Broughton is drawn to success stories where natural talent takes second place to hard work, but he’s also willing to explore the manipulative, deceptive aspects of the task, as well as the endless rejection salespeople must face. His enthusiasm and admiration for skilled practitioners of the art is contagious.” Publishers Weekly
Synopsis
Two years in the cauldron of capitalism-"horrifying and very funny" (The Wall Street Journal)In this candid and entertaining insider's look at the most influential school in global business, Philip Delves Broughton draws on his crack reporting skills to describe his madcap years at Harvard Business School. Ahead of the Curve recounts the most edifying and surprising lessons learned in the quest for an MBA, from the ingenious chicanery of leveraging and the unlikely pleasures of accounting, to the antics of the "booze luge" and other, less savory trappings of student culture. Published during the one hundredth anniversary of Harvard Business School, this is the unflinching truth about life in the trenches of an iconic American institution.
Synopsis
From the author of Ahead of the Curve, a revelatory look at successful selling and how it can impact everything we do The first book of its kind, The Art of the Sale is the result of a pilgrimage to learn the secrets of the world's foremost sales gurus. Bestselling author Philip Delves Broughton tracked down anyone who could help him understand what it took to achieve greatness in sales, from technology billionaires to the most successful saleswoman in Japan to a cannily observant rug merchant in Morocco. The wisdom and experience Broughton acquired, revealed in this outstanding book, demonstrates as never before the complex alchemy of effective selling and the power it has to overcome challenges we face every day.
About the Author
Philip Delves Broughton was born in Bangladesh and grew up in England. From 1998-2004, he served successively as the New York and Paris bureau chief for The Daily Telegraph of London and reported widely from North and South America, Europe and Africa. He led the Telegraph’s coverage of the 9/11 attacks on New York and his reporting has twice been nominated for the British Press Awards. His work has also appeared in the Financial Times, the Wall Street Journal, the Times of London, and the Spectator. In 2006, he received his MBA from Harvard Business School. He currently lives in New York with his wife and two sons.