Synopses & Reviews
Synopsis
Excerpt from Beyond the Globalization of Information Technology: The Life of an Organization and the Role of Information Technology
This paper examines the role of information technology in the globalization process of an information system in a major international bank. We started with a general assumption that we need to review critically the commonly-held assumption that information technology always solves rather than defines problems, and that it produces or leads to new issues rather than revealing old ones.
We formulated our specific research question as follows: What are the differences between the intended role and the actual role of information technology in our case-study organization where globalization is set as a primary strategy? To answer this question, we need to trace and explore the decision-making process of the bank and the changes in the information system which are related to the globalization process.
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