Table of Contents
Information flow is your lifeblood.Manage with the force of facts ;Can your digital nervous system do this? ;Create a paperless office --Commerce : the Internet changes everything ;Ride the inflection rocket ;The Middleman must add value ;Touch your customers ;Adopt the web lifestyle ;Change the boundaries of business ;Get to market first --Manage knowledge to improve strategic thought.Bad news must travel fast ;Convert bad news to good ;Know your numbers ;Shift people into thinking work ;Raise your corporate IQ ;Big wins require big risks --Bring insight to business operations.Develop processes that empower people ;Information technology enables reengineering ;Treat it as a strategic resource --Special enterprises.No health care system is an island ;Take government to the people ;When reflex is a matter of life and death ;Create connected learning communities --Expect the unexpected.Prepare for the digital future.