Synopses & Reviews
Props to the proper!
An updated and revised guide to good manners, politeness, and professionalism from one of the most civilized women on the planet, this book outlines the importance of etiquette in such social and personal situations as ending a relationship, asking forgiveness, and saying “no.” This revised edition features updated information on business etiquette, workplace clothing trends, and e-mail and cell phone etiquette, along with new tips on stress and travel in a post-9/11 world.
• Help on maintaining etiquette when dealing with gay marriages, adoptions, and blended families
• Appeals to a variety of audiences, including 20-somethings who are entering the workforce, buying homes, and entertaining
• Text has been reorganized for easier reading and reference
Business etiquette, workplace clothing trends, email and cell phone etiquette, and new tips on stress and travel highlight the third edition of this entertaining guide to good manners.
Mary Mitchell, Ms. Demeanor herself, takes you through Y2K and beyond with The Complete Idiot's Guide to Etiquette, Second Edition. Topics covered include gifts and e-commerce: can you "wrap" an electronic gift?, telecommuting and the home office: the impact on family and friends, and volunteering: the fine line between being Mother Theresa and Lady Bountiful. This title also includes an updated section on weddings, plus tips from the expert on dining on the run, takeout, new tipping systems, and manners at Mickey D's. Other topics include privacy, diversity, and harassment issues on the job, E-mail etiquette and computer manners, and saying the right thing--is small talk dead?
About the Author
MARY MITCHELL, the author of The Complete Idiot's Guide® to Business Etiquette; Dear Ms. Demeanor; The Young Person’s Etiquette Guide; and The First Five Minutes: How to Make a Great First Impression in Any Business Situation, is the founder of Uncommon Courtesies, a consulting firm that helps corporations and individuals hone their personal interaction skills. She is also president of The Mitchell Organization, a training and consulting company. Her column, “Dear Ms. Demeanor,” is nationally syndicated. She lives in Philadelphia.