Synopses & Reviews
This book explains the benefits of linking the computer world to the telephone world through CTI and extends this linkage into the world of communicating multimedia.
Many different forms of communication are coming together. This book is the first to attempt a complete coverage of the many different converging worlds. It is about communications and is written in a style that encourages communication. Ambitious in scope, the work brings together many media: voice, video, image, and text. It provides easy access to all areas - from e-mail and voice mail through multimedia networks to interactive multimedia communications and videoconferencing. Intelligent, entertaining, insightful, and practical, this book explains clearly how multimedia communications, groupware, and CTI can work together for everyone's benefit. Ranging from managers of big communications networks to PC users, readers who want to use computers and communications to the maximum advantage will want this book.