Synopses & Reviews
This third edition is the most comprehensive and dynamic learning package on the market for Medical Assisting. It boasts the most skills and procedures covered and includes key areas either not found or lightly touched on in other books such as: History of Medicine, Professional Procedures, coverage of OSHA and CLIA, and transcription. All ABHES and CAAHEP competencies are covered. The new edition maps to the latest CAAHEP Standards and Guidelines for Medical Assisting Educational programs and the ABHES Program Requirements and Curriculum. Comprehensive Medical Assisting: Administrative and Clinical Competencies provides more opportunity for critical thinking through case studies, critical thinking questions, scenarios, and features tying to both of Delmar's Medical Assisting DVD series. The book also emphasizes softer skills such as professionalism and practical skills including how to comply with HIPAA regulations and deal with privacy issues on the job. Delmar is a part of Cengage Learning.
Covering the latest topics and trends, offering the best competency-based procedures, and providing the most innovative technology, it is easy to see why Delmar's Comprehensive Medical Assisting: Administrative and Clinical Competencies is the most dynamic learning package for medical assisting. In this edition, learn the most current information and procedures necessary to succeed in the medical office. Use the accompanying interactive software programs to translate this knowledge to simulated, real-world environments, and apply critical thinking skills through electronic health records (EHR) software.
About the Author
Wilburta (Billie) Q. Lindh, CMA (AAMA), holds professor emerita status at Highline Community College in Des Moines, Washington, where she served as director and consultant to the Medical Assistant Program. During her tenure at the college, she received the Outstanding Faculty Member of the Year award for 2000. Lindh is a member of the SeaTac Chapter of the American Association of Medical Assistants (AAMA) and has lectured at AAMA seminars and conducted in-service workshops on various topics throughout the country. She is a coauthor of respected textbooks on medical assisting, radiology, and ophthalmology, as well as the medical assistant chapter in the GUIDE TO CAREERS IN THE HEALTH PROFESSIONS. Marilyn S. Pooler, RN, MEd, RMA(AMT), is a Professor in the Medical Assisting Department at Springfield Technical Community College, Springfield, Massachusetts. Marilyn has taught at Springfield for twenty years and previously served as chair of the Medical Assisting Department. She is on the certifying board of the AAMA task force for test construction and is a member of the executive board of the New England Association of Allied Health Educators. She is also a site surveyor for AAMA, reviewing medical assisting programs at schools and colleges seeking accreditation. Formerly Dean of Business and Allied Health, Lake Washington Technical College, Kirkland, WA Co-Author of three additional texts for use with allied health professionals Member of SeaTac American Association of Medical Assistants Past President of Lake Washington College Foundation. You can find me on Facebook. Barbara M. Dahl, CMA (AAMA), CPC, served as a faculty member and coordinator of the Medical Assisting Program at Whatcom Community College in Bellingham, Washington, for 20 years. She continues to be an active member of several professional organizations, including the Whatcom County Chapter of Medical Assistants, the Washington State Society of Medical Assistants, the American Association of Medical Assistants (AAMA), and the Washington State Medical Assisting Educators. Dahl is also actively involved in medical management and personnel consulting, curriculum development, and program accreditation advising, as well as advocating for medical assistants to enjoy the right to practice in Washington.
Table of Contents
Chapter 1: The Medical Assisting Profession. Chapter 2: Health Care Settings and the Health Care Team. Chapter 3: History of Medicine. Chapter 4: Therapeutic Communication Skills. Chapter 5: Coping Skills for the Medical Assistant. Chapter 6: The Therapeutic Approach to the Patient with a Life-Threatening Illness. Chapter 7: Legal Considerations. Chapter 8: Ethical Considerations. Chapter 9: Emergency Procedures and First Aid. Chapter 10: Creating the Facility Environment. Chapter 11: Computers in the Ambulatory Care Setting. Chapter 12: Telecommunications. Chapter 13: Patient Scheduling. Chapter 14: Medical Records Management. Chapter 15: Written Communications. Chapter 16: Medical Documents. Chapter 17: Medical Insurance. Chapter 18: Medical Insurance Coding. Chapter 19: Daily Financial Practices. Chapter 20: Billing and Collections. Chapter 21: Accounting Practices. Chapter 22: Infection Control and Medical Asepsis. Chapter 23: The Patient History and Documentation. Chapter 24: Vital Signs and Measurements. Chapter 25: The Physical Examination. Chapter 26: Obstetrics and Gynecology. Chapter 27: Pediatrics. Chapter 28: Male Reproductive System. Chapter 29: Gerontology. Chapter 30: Examinations and Procedures of Body Systems. Chapter 31: Assisting with Office/Ambulatory Surgery. Chapter 32: Diagnostic Imaging. Chapter 33: Rehabilitation and Therapeutic Modalities. Chapter 34: Nutrition in Health and Disease. Chapter 35: Basic Pharmacology. Chapter 36: Calculation of Medication Dosage and Medication Administration. Chapter 37: Electrocardiography. Chapter 38: Safety and Regulatory Guidelines in the Medical Laboratory. Chapter 39: Introduction to the Medical Laboratory. Chapter 40: Phlebotomy: Venipuncture and Capillary Puncture. Chapter 41: Hematology. Chapter 42: Urinalysis. Chapter 43: Basic Microbiology. Chapter 44: Specialty Laboratory Tests. Chapter 45: The Medical Assistant as Office Manager. Chapter 46: The Medical Assistant as Human Resources Manager. Chapter 47: Preparing for Medical Assisting Credentials. Chapter 48: Employment Strategies.