Synopses & Reviews
More than 30 years ago, Dick Grote developed a powerful, nonpunitive discipline system that turned a troubled Frito-Lay plant from a hotbed of employee sabotage and toxic relations into a productive, respectful environment—one where employees took personal responsibility for their behavior, and managers helped problem employees become productive players.
Grote’s method spread to other companies, and gained national recognition with the 1995 release of the first edition of Discipline Without Punishment. The book has become a management classic, helping thousands of companies and managers move to a responsibility-based approach for handling unacceptable performance, problem behaviors, and excessive absenteeism. But, despite the effectiveness of the DWP method, many supervisors and workplaces continue to cling to their long-established system of verbal warnings, written reprimands, suspensions without pay, and probationary periods—all fear-based approaches that instill lots of resentment, with little or no payback in improved performance.
This new edition of the bestselling Discipline Without Punishment has been updated to help a new generation of managers and HR professionals adopt a positive, proven method for getting problem employees back on track. Packed with real-life examples, sample dialogues, helpful worksheets, and a no-nonsense sensibility that busy readers will sorely appreciate, the book remains an eye-opening, forward-looking, practical guide to making your disciplinary system equitable and effective.
> Dick Grote is Chairman and CEO of Grote Consulting Corp., in Dallas, Texas. He is the developer of the GROTEAPPROACH (SM) Web-based performance management system, and the author of The Complete Guide to Performance Appraisal, The Performance Appraisal Question and Answer Book, and Forced Ranking: Making Performance Management Work. His articles and essays have appeared in the Harvard Business Review, The Wall Street Journal, Across the Board, and many other publications.
Praise for the First Edition of Discipline Without Punishment
“Unique strategies for handling employees who are not willing to shape up. Grote outlines a complete program for coaching, building superior performance, and disciplining employees that is useful in handling absenteeism, bad attitudes, and poor performance. He also provides tips on solving people problems before they require disciplinary action.” —HRMagazine
“There is an important difference between Discipline Without Punishment and most other management tomes: The positive discipline system espoused here actually works. It's simple, it's tested, it's proven, it's easy to implement, and it makes good sense. Readers will wonder why their organizations haven't been applying this approach to performance improvement all along." —Ron Zemke, coauthor, the Knock Your Socks Off Service series
Review
“As soon as the welts from our last employee review heal, we’ll be presenting a copy to our boss.”
-Accounting Today
Review
"Praise for the First Edition of Discipline Without Punishment
""Unique strategies for handling employees who are not willing to shape up. Grote outlines a complete program for coaching, building superior performance, and disciplining employees that is useful in handling absenteeism, bad attitudes, and poor performance. He also provides tips on solving people problems before they require disciplinary action."" -- HRMagazine
""There is an important difference between Discipline Without Punishment and most other management tomes: The positive discipline system espoused here actually works. It's simple, it's tested, it's proven, it's easy to implement, and it makes good sense. Readers will wonder why their organizations haven't been applying this approach to performance improvement all along."" -- Ron Zemke, coauthor, the Knock Your Socks Off Service series"
Review
“Discipline Without Punishment can guide managers to a better performance management system, based on encouraging employee responsibility, developing ongoing performance improvement discussions, and generally not treating employees as criminals in need of punishment….As soon as the welts from our last employee review heal, we’ll be presenting a copy to our boss.”
-Accounting Today
Synopsis
This new edition of the bestselling Discipline Without Punishment has been updated to help a new generation of managers adopt a positive, proven method for getting problem employees back on track. Packed with real-life examples, sample dialogues, and helpful worksheets, the book remains an eye-opening and forward-looking guide to making your disciplinary system equitable and effective.
Synopsis
A guide designed to help a new generation of managers and HR professionals adopt a positive, proven method for getting problem employees back on track.
More than 30 years ago, performance expert and author Dick Grote developed a powerful, nonpunitive discipline system that turned a troubled Frito-Lay plant from a hotbed of employee sabotage and toxic relations into a productive, respectful environment. Grote's method spread to other companies, and gained national recognition with the 1995 release of the first edition of Discipline Without Punishment.
Despite the effectiveness of the DWP method, many supervisors and workplaces continue to cling to their long-established fear-based approaches that instill lots of resentment, with little or no payback in improved performance.
In this newest edition of Discipline Without Punishment, you will find:
- real-life examples,
- sample dialogues,
- helpful worksheets,
- and a no-nonsense sensibility that busy readers will appreciate.
This book remains an eye-opening, forward-looking, practical guide to making your disciplinary system equitable and effective. Discipline Without Punishment has become a management classic, helping thousands of companies and managers move to a responsibility-based approach for handling unacceptable performance, problem behaviors, and excessive absenteeism.
Synopsis
More than 30 years ago, Dick Grote developed a powerful, nonpunitive discipline system that turned a troubled Frito-Lay plant from a hotbed of employee sabotage and toxic relations into a productive, respectful environment—one where employees took personal responsibility for their behavior, and managers helped problem employees become productive players.
Grote’s method spread to other companies, and gained national recognition with the 1995 release of the first edition of Discipline Without Punishment. The book has become a management classic, helping thousands of companies and managers move to a responsibility-based approach for handling unacceptable performance, problem behaviors, and excessive absenteeism. But, despite the effectiveness of the DWP method, many supervisors and workplaces continue to cling to their long-established system of verbal warnings, written reprimands, suspensions without pay, and probationary periods—all fear-based approaches that instill lots of resentment, with little or no payback in improved performance.
This new edition of the bestselling Discipline Without Punishment has been updated to help a new generation of managers and HR professionals adopt a positive, proven method for getting problem employees back on track. Packed with real-life examples, sample dialogues, helpful worksheets, and a no-nonsense sensibility that busy readers will sorely appreciate, the book remains an eye-opening, forward-looking, practical guide to making your disciplinary system equitable and effective.
> Dick Grote is Chairman and CEO of Grote Consulting Corp., in Dallas, Texas. He is the developer of the GROTEAPPROACH (SM) Web-based performance management system, and the author of The Complete Guide to Performance Appraisal, The Performance Appraisal Question and Answer Book, and Forced Ranking: Making Performance Management Work. His articles and essays have appeared in the Harvard Business Review, The Wall Street Journal, Across the Board, and many other publications.
Praise for the First Edition of Discipline Without Punishment
“Unique strategies for handling employees who are not willing to shape up. Grote outlines a complete program for coaching, building superior performance, and disciplining employees that is useful in handling absenteeism, bad attitudes, and poor performance. He also provides tips on solving people problems before they require disciplinary action.” —HRMagazine
“There is an important difference between Discipline Without Punishment and most other management tomes: The positive discipline system espoused here actually works. It's simple, it's tested, it's proven, it's easy to implement, and it makes good sense. Readers will wonder why their organizations haven't been applying this approach to performance improvement all along." —Ron Zemke, coauthor, the Knock Your Socks Off Service series
Synopsis
"More than 30 years ago, Dick Grote developed a powerful, nonpunitive discipline system that turned a troubled Frito-Lay plant from a hotbed of employee sabotage and toxic relations into a productive, respectful environment—one where employees took personal responsibility for their behavior, and managers helped problem employees become productive players.
Grote’s method spread to other companies, and gained national recognition with the 1995 release of the first edition of Discipline Without Punishment. The book has become a management classic, helping thousands of companies and managers move to a responsibility-based approach for handling unacceptable performance, problem behaviors, and excessive absenteeism. But, despite the effectiveness of the DWP method, many supervisors and workplaces continue to cling to their long-established system of verbal warnings, written reprimands, suspensions without pay, and probationary periods—all fear-based approaches that instill lots of resentment, with little or no payback in improved performance.
This new edition of the bestselling Discipline Without Punishment has been updated to help a new generation of managers and HR professionals adopt a positive, proven method for getting problem employees back on track. Packed with real-life examples, sample dialogues, helpful worksheets, and a no-nonsense sensibility that busy readers will sorely appreciate, the book remains an eye-opening, forward-looking, practical guide to making your disciplinary system equitable and effective.
> Dick Grote is Chairman and CEO of Grote Consulting Corp., in Dallas, Texas. He is the developer of the GROTEAPPROACH (SM) Web-based performance management system, and the author of The Complete Guide to Performance Appraisal, The Performance Appraisal Question and Answer Book, and Forced Ranking: Making Performance Management Work. His articles and essays have appeared in the Harvard Business Review, The Wall Street Journal, Across the Board, and many other publications."
About the Author
Dick Grote (Addison, TX) is Chairman and CEO of Grote Consulting Corp., and the author of The Complete Guide to Performance Appraisal, The Performance Appraisal Question and Answer Book, and Forced Ranking: Making Performance Management Work. His articles have appeared in Harvard Business Review, The Wall Street Journal , and many other publications.
Table of Contents
"Acknowledgments
1. The Birth of Discipline Without Punishment
Part I: Building Superior Performance
2. Recognizing Good Performance
3. Solving People Problems
Part II: Performance Improvement
4. Preparing for a Performance Improvement Discussion
5. Conducting the Performance Improvement Discussion
Part III: Discipline Without Punishment
6. The Mechanics of Discipline Without Punishment
7. Decision Making Leave
8 Discharge
9 Solving Attendance and Attitude Problems
10 The Administration of the Discipline System
11 Creating a Discipline Without Punishment System
Appendix A. Discussion Worksheet: Pre-Meeting Checklist
Appendix B. Discussion Worksheet: Post-Meeting Summary
Appendix C. Sample Reminder 2 Memo
Appendix D. Sample Decision Making Leave Memo
Appendix E. Sample Policy Matrix
Index
About the Author"