Synopses & Reviews
The colorful and often amusing comments by the women Paules interviewed indicate that they have developed an arsenal of subtle but undeniably effective tactics to combat the exploitive elements of the job, to maximize tips, and to secure the boss's attention to their needs. Greta Foff Paules is a cultural anthropologist who holds a doctorate from Princeton University.
"[P]rovides a vivid picture of the bustle and banter of restaurant life from the waitresses' point of view.... Paules highlights the freedom of interpretation that allows workers to resist potentially demeaning aspects of their jobs."
—American Journal of Sociology
Includes bibliographical references (p. 207-218) and index.
About the Author
Greta Foff Paules is a cultural anthropologist who holds a doctorate from Princeton University.