Synopses & Reviews
This popular book combines behavioral theory with case studies that allow the reader to identify and resolve personal and organizational problems. This creates a focus on effectiveness as well as proficiency, and on how a supervisor can help to create an effective organization.
A vital tool in the preparation of police officers for promotion, this book addresses important areas that police supervisors must understand if they are to make a significant contribution to the law enforcement agency and function as positive supervisors.
- Used nationwide for police promotional exams.
- Each chapter opens with a case study to illustrate the concept and includes key terms.
Table of Contents
1. Supervision -
The Management Task 2. Community Policing - Serving the Neighborhoods
3. Interpersonal Communications - Striving for Effectiveness
4. Motivation - A Prerequisite for Success
5. Leadership - The Integrative Variable
6. Team Building - Maximizing the Group Process
7. Change - Coping with Organizational Life
8. Performance Appraisal - The Key to Police Personnel Development
9. Coaching, Counseling, and Mentoring - Helping Officers Grow and Develop
10. Discipline - An Essential Element of Police Supervision
11. Internal Discipline - A System of Accountability
12. Supervising the Difficult Employee - Special Considerations
13. Supervising Minorities - Respecting Individual and Cultural Differences
14. Tactical Operations - Critical Incident Deployment
15. Labor Relations - Problem Solving through Constructive Conflict
16. Police Training - An Investment in Human Resources