Synopses & Reviews
This is a basic guide to the practice of successful dispute resolution through mediation - a process that seeks to settle disputes in a non-adversarial and nonjudicial way. Mediation is a growing method of problem resolution in divorce, family, and other life cycle events. This practical book is designed for use by novices as well as by people with more experience resolving disputes, and will be useful not only for people preparing for careers in mediation, counseling, or the law, but also for teachers, landlords, tenants, corporate managers, union supervisors, police officers, real estate agents, and any of a wide variety of others who find themselves needing to resolve conflicts as part of their job.
About the Author
Dr. Sharon Leviton is a crisis specialist and dispute mediator in private practice in Fort Worth, Texas. She previously served as an adjunct professor of law at Texas Wesleyan University School of Law and as an individual and family psychotherapist. She has been in practice for 35 years. Dr. Leviton served as executive director for the Southwestern Academy of Crisis Interveners, as a member of the Board of the American Academy of Crisis Interveners, as associate director of the National Training Conference for Crisis Intervention, and as a faculty member of the National Institute on Training in Crisis Intervention. The author of books, articles, papers, training manuals, and editorials in the fields of psychotherapy, crisis intervention, stress management, dispute resolution, and crisis communications, Dr. Leviton has lectured and presented workshops nationally and internationally. She holds degrees in education and crisis intervention. Ph.D., University of North Texas
Table of Contents
1. Approach to Mediation. 2. Prepare to Mediate. 3. Preparing the Physical Setting. 4. Beginning the Mediation. 5. Ventilation, Information Gathering, Problem Solving, and Bargaining. 6. Techniques for Empowering, Caucusing, and Breaking Deadlocks. 7. Family Conflicts. 8. Co-Mediation. 9. Ethical Issues in Mediation. 10. Dealing with Hostility. 11. Stressors, Stress Management, and Crisis Intervention. 12. Practical Tips for the Mediator. References. Bibliography.