Synopses & Reviews
The Most Trusted Source For Becoming a Better LeaderWhen it comes to motivating people to higher standards of performance, nothing—not even money—works as powerfully as the recognition of individual effort and achievement. And yet this "soft" leadership skill is one many leaders find hardest to command. In this work, the best-selling authors of The Leadership Challenge delve deeply into the art of encouragement and reveal the practices and techniques exceptional leaders use to inspire extraordinary performance in others. Charged with real-world examples, practical ideas, and expert advice, Encouraging the Heart is your guide to mastering one of the most important elements of exemplary leadership.
"Beyond the terrific stories and examples, Encouraging the Heart is a wonderful tool for creating a workforce that cares. In today's economy of job-hopping and nanosecond loyalty, can anything be more valuable?"
—Patrick Lencioni, author, The Five Dysfunctions of a Team, and president, The Table Group
"Kouzes and Posner have done it again. Encouraging the Heart is an insightful, easy-to-read book that shows modern leaders how to foster pride, courage, hope, ownership, and achievement. It's a wonderful mix of research findings and practical observations drawn from the authors' extensive experience with leaders."
—William C. Byham, Ph.D., president and CEO, Development Dimensions International
Review
"Beyond the terrific stories and examples,
Encouraging the Heart is a wonderful tool for creating a workforce that cares. In today's economy of job-hopping and nanosecond loyalty, can anything be more valuable?"
— Patrick Lencioni, author, The Five Dysfunctions of a Team, and president, The Table Group
"Kouzes and Posner have done it again. Encouraging the Heart is an insightful, easy-to-read book that shows modern leaders how to foster pride, courage, hope, ownership, and achievement. It's a wonderful mix of research findings and practical observations drawn from the authors' extensive experience with leaders."
— William C. Byham, Ph.D., president and CEO, Development Dimensions International
Synopsis
Encouraging the Heart - Jetzt neu in berarbeiteter Auflage.
Der unverzichtbare Leitfaden f r F hrungskr fte, wie man seinen Mitarbeitern Lob und Anerkennung zuteil werden l sst.
Hier erfahren Sie, warum und wie diese Art der Zuwendung funktioniert.
Menschen werden in ihrer Leistungsbereitschaft angespornt, wenn man ihnen f r ihr Engagement dankt und ihre Erfolge ffentlich anerkennt.
Am Beispiel motivierender Geschichten ganz gew hnlicher Menschen in F hrungspositionen demonstrieren die Autoren anschaulich, wie die 'Zuwendung' erfolgt und wie sie praktisch umgesetzt wird.
Encouraging the Heart - die Pflichtlekt re f r alle F hrungskr fte, die ihre Mitarbeiter durch Zuwendung und Ermutigung zu neuer Gr e anspornen wollen.
Geschrieben vom Autorenteam des Bestsellers The Leadership Challenge.
Synopsis
Model and encourage leadership by focusing on encouraging the best in others
All too often, simple acts of human kindness are overlooked and underutilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, Encouraging the Heart shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes.
Best-selling experts in the field of leadership, authors James Kouzes and Barry Posner show us that, through love, leaders can encourage those around them to be their very best. Readers will find:
- Discussions of the Five Practices that drive followers to be their very best: Modelling the way, Inspiring a shared vision, Challenging the process, Enabling others to act, and Encouraging the heart
- Enlightening examples of how ordinary individuals demonstrate extraordinary leadership
- Hands-on strategies and practical tips from real leaders, like utilizing the Encouragement Index to measure how well you display the principles of leadership
Both practical and inspirational, Encouraging the Heart gives readers a thoughtful approach to motivating individuals within an organizational structure.
Synopsis
Includes bibliographical references (p. 177-186) and index.
Synopsis
All too often, simple acts of human kindness are often overlooked and under utilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, Encouraging the Heart shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes. Recognized experts in the field of leadership, authors James Kouzes and Barry Posner show us that, through love, leaders can encourage, and indeed allow those around them to be their very best. Both practical and inspirational, Encouraging the Heart gives readers a thoughtful approach to motivating individuals within an organizational structure.
Read Chapter 3 or Chapter 12, or see The Encouragement Index.
About the Author
Jim Kouzes and Barry Posner are authors of the award-winning and best-selling books, The Leadership Challenge, A Leader's Legacy, Encouraging the Heart, and Credibility as well as the widely used Leadership Practices Inventory (LPI). The launch of LPI Online, combined with their other publications, truly make them the most trusted source on becoming a better leader.
Table of Contents
Introduction xi
PART ONE
1 The Heart of Leadership 3
2 The Seven Essentials of Encouraging 15
3 The Encouragement Index 33
PART TWO
4 The First Essential: Set Clear Standards 45
5 The Second Essential: Expect the Best 61
6 The Third Essential: Pay Attention 73
7 The Fourth Essential: Personalize Recognition 89
8 The Fifth Essential: Tell the Story 99
9 The Sixth Essential: Celebrate Together 113
10 The Seventh Essential: Set the Example 129
PART THREE
11 Finding Your Voice 145
12 150 Ways to Encourage the Heart 151
Notes 177
Acknowledgments 187
The Authors 191