Synopses & Reviews
Ask network administrators what their most critical computer application is, and most will say "email" without a moment's hesitation. If you run a network powered by Windows 2000 or Windows Server 2003, Microsoft Exchange occupies much of your time. According to Microsoft, 110 million Exchange seats have been deployed, but 60% of you are still running Exchange 5.5. That's a problem, because the difference between version 5.5 and the more efficient Exchange 2000 and Exchange Server 2003 is profound.Don't fret. Exchange Server Cookbook offers you a comprehensive how-to guide to these newer versions of Exchange. You'll find quick solutions for the most common tasks you need to perform--everything from installation and maintenance to configuration and optimization, with proven recipes for the most useful tools and utilities. The book also has solutions to some uncommon tasks (that you may not know are possible) and advanced procedures that aren't part of day-to-day operations. These include tasks for critical situations, such as using a recovery storage group.Our reliable desktop reference even shows you how to write scripts for Exchange management and deployment tasks. That's right. While not every Exchange job can be scripted, many can, and we provide lots of working VBScript examples for accomplishing particular goals. Whatever your particular need, you'll find it quickly, because chapters in this Cookbook are laid out by recipe, with cross references to other pertinent solutions in the book. With this guide, you'll learn:
- The relationship between Exchange and Active Directory
- When to use the GUI, the command line, or scripting
- How to prepare forests, domains, and servers
- How to use Group Policy to control Exchange
- Diagnostic logging, measure performance, and administrative privileges
- Recipient management: user accounts, mailboxes, mail-enabled groups
- Mailbox and public folder database management
- Message routing and transport functions
- Security, backup, restore, and recovery operations
For every question you have about Exchange 2000 or Exchange Server 2003, our Cookbook has the answer--one that you can find and implement without a moment's hesitation.
This is our comprehensive how-to guide for Microsoft Exchange Server, the communication software that simplifies life for network users, but often baffles system administrators who need to install and maintain it. Our book covers the most common tasks any Exchange administrator needs to master. Microsoft Exchange Server makes communication across networks run by Windows Server 2003 and Windows 2000 Server a lot easier. With it, authorized users can not only contact others inside and outside the network, but also check their appointments, tasks, contacts and other important information remotely. Unfortunately, many of the most common Exchange management tasks are poorly documented, leading to paralysis for less-experienced administrators. This is particularly acute for Exchange 5.5 administrators, who are likely to find the transition to Exchange 2000/2003 jarring. Our hands-on
About the Author
Paul Robichaux is an experienced consultant who specializes in Exchange. Besides a dozen or so successful books, he has written regular weekly and monthly columns on Exchange for years. Microsoft recognized Paul's knowledge and community participation when the company selected him as an Exchange Most Valuable Professional (MVP), an honor given to a few dozen product-area experts each year. Paul is a prolific author who's written successful books for O'Reilly (most notably Managing Exchange Server).
Missy Koslosky has been working with Exchange server since 1997, and has been a Microsoft MVP for Exchange Server since 1999. Missy's first experience with Exchange was managing a 120-site Exchange 4.0 organization, which taught her how to fix an interesting mix of things. She has worked for the Federal government, for an Application Service Provider, and as a Technology Consultant specializing in Exchange and Active Directory for of a large services organization. She is a Product Manager in the Exchange Solutions group at Quest Software. Missy is happily married; her husbandBryan is a PGA Golf Professional who has temporarily put golfing aside to raise their two amazing daughters, Bryce and Natalie.
Devin L. Ganger, a systems administrator with over 9 years of experience in Windows and Unix networks, got his lucky break as an author when his boss at 3Sharp LLC told him to co-write the Exchange Cookbook and stop whining. Despite the work involved, he enjoys writing. He relaxes by spending time with his kids, doting on his wife, tinkering with his home network, and playing roleplaying games. In between compulsive Babylon 5 viewing sprees, he also attempts to write novels, play guitar, and learn Texas Hold'em well enough to prevent his co-workers from taking his money each week. He plans to retire from IT at the age of 40 and settle down to the comfortable life of a dilettante, science fiction novelist, and despot of a banana republic.
Table of Contents
Preface; Who Should Read This Book?; Contents of This Book; Conventions Used in This Book; Using Code Examples; How to Contact Us; Safari Enabled; Acknowledgments; Chapter 1: Getting Started; 1.1 Cooking with Exchange; 1.2 Where to Get Tools; 1.3 Finding More Information; Chapter 2: Installation and Infrastructure; 2.1 Introduction; 2.1 Verifying Your Current Infrastructure Is Ready for Exchange Server 2003; 2.2 Preparing a Windows 2000 Server Computer for an Exchange Installation; 2.3 Preparing a Windows Server 2003 Computer for an Exchange Installation; 2.4 Preparing an Active Directory Forest for Exchange; 2.5 Preparing an Active Directory Domain for Exchange; 2.6 Verifying That Forest and Domain Preparation Completed; 2.7 Installing Exchange on a Member Server; 2.8 Installing Exchange on a Domain Controller; 2.9 Using Exchange Setup in Unattended Mode; 2.10 Checking the Expiry Date of an Evaluation Version of Exchange; 2.11 Upgrading the Evaluation Version of Exchange; 2.12 Upgrading from Standard Edition to Enterprise Edition; 2.13 Enumerating All Existing Exchange Servers; 2.14 Enumerating All Exchange Connectors; 2.15 Switching Exchange from Mixed Mode to Native Mode; 2.16 Creating the First Administrative Group with a Custom Name; 2.17 Viewing Administrative Groups in Exchange System Manager; 2.18 Creating Administrative Groups; 2.19 Removing Administrative Groups; 2.20 Moving Objects Between Administrative Groups; Chapter 3: Active Directory Integration; 3.1 Introduction; 3.1 Determining Which Domain Controllers Exchange Is Using; 3.2 Forcing Exchange to Use Specific Domain Controllers; 3.3 Determining and Specifying the DC That ESM Uses; 3.4 Removing Exchange from Active Directory; 3.5 Changing the Forest Functional Level; 3.6 Controlling Exchange Settings Through Group Policy Objects; 3.7 Installing Additional Recipient Update Service Instances; 3.8 Troubleshooting DSAccess Topology Discovery; 3.9 Checking Which Account or Group Has Been Assigned Permissions During ForestPrep; Chapter 4: Exchange Server and Organization Management; 4.1 Introduction; 4.1 Installing ESM on Windows XP; 4.2 Starting and Stopping Exchange; 4.3 Controlling Message Tracking Settings; 4.4 Determining Whether a Server Is a Front-End Server; 4.5 Applying Exchange System Policies; 4.6 Monitoring Exchange Service Status; 4.7 Controlling Diagnostic Logging; 4.8 Measuring Exchange Performance; 4.9 Delegating Administrative Control; 4.10 Setting Default Send and Receive Size Limits; Chapter 5: Recipient Management; 5.1 Introduction; 5.1 Creating a User Account and Mailbox; 5.2 Creating a Mailbox for an Existing User; 5.3 Removing a Mailbox for an Existing User; 5.4 Creating a Mail-Enabled Group; 5.5 Controlling Mailbox Size Limits; 5.6 Moving Mailboxes; 5.7 Getting Mailbox Access and Logon Information; 5.8 Determining the Size of a Mailbox; 5.9 Recovering a Deleted Mailbox; 5.10 Bulk-Adding Mailboxes from an Excel Worksheet; 5.11 Creating a Mail-Enabled Contact; 5.12 Creating Multiple Address Lists; 5.13 Creating Query-Based Distribution Groups; 5.14 Granting Full Access to Mailboxes; 5.15 Getting the List of Delegates for a Mailbox; 5.16 Changing the Display Name Format in the GAL; 5.17 Hiding or Revealing Items in Address Lists; 5.18 Setting a Default Reply-to Address for a Mailbox; 5.19 Creating Recipient Policies; 5.20 Limiting Who Can Send Mail to a Distribution Group; 5.21 Granting Send-as Permissions; 5.22 Granting Send on Behalf of Permissions; 5.23 Granting Users or Groups Permission to Access Other Mailboxes; 5.24 Limiting the Number of Recipients to Which Messages Can Be Sent; 5.25 Creating and Using Offline Address Lists; 5.26 Using Mailbox Manager; 5.27 Using ADModify.NET to Update User Attributes; 5.28 Setting Properties on User Accounts; 5.29 Retrieving Properties on User Accounts; Chapter 6: Mailbox and Public Folder Database Management; 6.1 Introduction; 6.1 Creating a Storage Group; 6.2 Deleting a Storage Group; 6.3 Enumerating the Storage Groups on a Server; 6.4 Creating a Mailbox Database; 6.5 Creating a Public Folder Database; 6.6 Deleting a Database; 6.7 Mounting a Database; 6.8 Dismounting a Database; 6.9 Moving Databases and Logs to Different Disks; 6.10 Determining How Much Whitespace Is in a Database; 6.11 Finding the Low Anchor Log File; 6.12 Rebuilding a Database File from Logs; 6.13 Enumerating Connected Mailboxes in a Database; 6.14 Turning on Circular Logging for a Storage Group; 6.15 Controlling the Online Maintenance Process; 6.16 Performing an Offline Defragmentation; 6.17 Shrinking a Database That Exceeds the 16 GB Size Limit for Standard Edition; Chapter 7: Transport, Routing, and SMTP; 7.1 Introduction; 7.1 Creating a New SMTP Virtual Server; 7.2 Choosing the Correct Connector; 7.3 Creating a Routing Group Connector; 7.4 Creating an SMTP Connector; 7.5 Configuring a Connector to Allow Routing of Messages from Specific Senders; 7.6 Allowing Large Messages Through Specific Connectors; 7.7 Creating a Routing Group; 7.8 Removing a Routing Group; 7.9 Designating the Routing Group Master; 7.10 Moving a Server Between Routing Groups; 7.11 Examining Your Routing Structure; 7.12 Listing the SMTP Queues on a Specific Virtual Server; 7.13 Inspecting the Contents of a Queue; 7.14 Deleting Messages from a Queue; 7.15 Moving SMTP Queues to a New Location; 7.16 Deleting Messages from the Badmail Folder; 7.17 Sharing an SMTP Domain Between Exchange and a Foreign Mail System; 7.18 Accepting Mail for Multiple Domains; 7.19 Controlling Mail Relaying; 7.20 Filtering Messages Based on Recipient; 7.21 Setting IP Address Restrictions for Multiple Servers; 7.22 Using a DNS Block List on Exchange Server 2003; 7.23 Controlling Global and Internet Message Format Settings; 7.24 Setting Up a Role Email Address; 7.25 Verifying Your External DNS Configuration for Inbound SMTP; 7.26 Testing SMTP Manually; Chapter 8: Client Connectivity; 8.1 Introduction; 8.1 Blocking Specific Versions of Outlook from Connecting; 8.2 Configuring Attachment Blocking for Outlook; 8.3 Fixing Mailbox Folder Names That Appear in the Wrong Language; 8.4 Configuring Attachment Blocking for OWA 2003; 8.5 Configuring Freedoc Access for OWA 2003; 8.6 Controlling OWA 2003 Spellchecking; 8.7 Enabling SSL for OWA; 8.8 Configuring Form-Based Authentication for OWA 2003; 8.9 Allowing Password Changes Through OWA; 8.10 Changing OWA 2003 Session Timeouts; 8.11 Using the OWA Web Administration Tool; 8.12 Creating OWA 2003 Themes; 8.13 Forcing Users to Use a Specific OWA Theme; 8.14 Enabling the Use of FBA/SSL with Outlook Mobile Access and Exchange ActiveSync; 8.15 Enabling Support for "Unsupported" Outlook Mobile Access Devices; 8.16 Adding Mobile Carriers for Exchange ActiveSync; 8.17 Disabling Exchange ActiveSync Certificate Checking; 8.18 Installing a Root Certificate for Use with EAS; 8.19 Configuring the POP3 Server for User Access; 8.20 Configuring the IMAP4 Server for User Access; 8.21 Configuring NNTP for Newsgroup Feeds; 8.22 Disabling User Access to POP3, IMAP4, and HTTP; 8.23 Using Protocol Logging; 8.24 Making Exchange Work Behind a Cisco PIX Firewall; Chapter 9: Public Folder Management; 9.1 Introduction; 9.1 Using the Public Folder Migration Tool; 9.2 Rehoming Public Folders; 9.3 Getting and Setting Public Folder Permissions; 9.4 Forcing Public Folder Replication; 9.5 Replicating the Public Folder Hierarchy; 9.6 Getting Properties of the Public Folder Tree; 9.7 Creating and Deleting Public Folders; 9.8 Mail-Enabling or Mail-Disabling a Public Folder; 9.9 Finding All Replicas of a Public Folder; 9.10 Working with a Specific Server's Replica List; 9.11 Controlling Who Can Create Top-Level Public Folders; 9.12 Recreating the Schedule+ Free/Busy Folder; 9.13 Controlling Public Folder Replication Settings; 9.14 Finding or Changing the Site Folder Server; Chapter 10: Exchange Security; 10.1 Introduction; 10.1 Scanning Exchange Servers for Security Patches; 10.2 Securing SMTP Authentication; 10.3 Enabling IPsec Between Front- and Back-End Servers; 10.4 Enabling IPsec on an Exchange Server 2003 Cluster; 10.5 Enabling SSL Offloading; 10.6 Setting Up S/MIME in Outlook; 10.7 Creating a Custom DNS Block List; 10.8 Controlling Anonymous Address Resolution; 10.9 Disabling Unnecessary Exchange Services; 10.10 Setting Up RPC over HTTPS; 10.11 Setting Up TLS Security for SMTP; 10.12 Changing Server Banners; Chapter 11: Backup, Restore, and Recovery; 11.1 Introduction; 11.1 Backing Up an Individual Mailbox; 11.2 Backing Up a Database; 11.3 Backing Up a Storage Group; 11.4 Restoring One or More Databases to the Same Server; 11.5 Restoring a Storage Group to the Same Server; 11.6 Restoring a Database to a Different Machine in Exchange 2000; 11.7 Restoring a Database to a Different Machine in Exchange Server 2003; 11.8 Recovering an Individual Mailbox from a Database Backup; 11.9 Performing Disaster Recovery of a Cluster Node to a Nonclustered Server; 11.10 Using the Exchange Server 2003 Mailbox Recovery Center to Recover a Mailbox; 11.11 Recovering to a Recovery Storage Group in Exchange Server 2003; 11.12 Performing Dial-Tone Recovery with Exchange Server 2003; 11.13 Using the Mailbox Reconnect Utility; Colophon;