Synopses & Reviews
The Crisp Training Essentials Learning Track includes the best self-directed study books at a significant cost savings. To help you learn the essentials of training, this bundle combines the best Fifty-Minute Series books and additional Crisp publications to provide in-depth knowledge of the subject matter. Relevant case studies, self-evaluations, and practical examples help to reinforce key concepts. Instead of ordering one book at a time, simply order the bundle and start your library today.
Bring out the collaborative voices of your team members. Get started with this simple six-step plan.
Table of Contents
Introduction Part 1: Understanding Facilitation Background: The Transformation of U.S. Industry Why Facilitation? What Facilitators Do How Facilitation Differs from Training and Presenting The Facilitator: Managing Structure, Not Content Part 2: Team Involvement, Decision Making, and Dynamics Encouraging Participation Rules for Asking Nonthreatening Questions Types of Questions to Ask Body Language and Facilitation Making Decisions Six-Step Problem-Solving Process Getting Group Agreement The Importance of Preparation Running an Effective Team Meeting Team Life Cycles Handling Difficult Team Members What If the Group Still Gets Stuck? Part 3: Facilitation Tools Essential Tools Conclusion Part 4: Cross Facilitation Exercise: Test Your Memory Example of Fast-Food Flowchart Crossword Puzzle Solution