Table of Contents
PART I: INTRODUCTION
1. Managers and Management
History Module The Historical Roots of Contemporary Management Practices
2. The Management Environment
PART II: PLANNING
3. Foundations of Planning
4. Foundations of Decision Making
Quantitative Module Quantitative Decision-Making Aids
PART III: ORGANIZING
5. Basic Organization Designs
6. Staffing and Human Resource Management
Career Module Building Your Career
7. Managing Change, Stress, and Innovation
PART IV: LEADING
8. Foundations of Individual and Group Behavior
9. Understanding Work Teams
10. Motivating and Rewarding Employees
11. Leadership and Trust
12. Communication and Interpersonal Skills
PART V: CONTROLLING
13. Foundations of Control
14. Operations Management