Synopses & Reviews
Communications guru Suzette Haden Elgin bridges the gender gap
In this groundbreaking book, the internationally acclaimed author of The Gentle Art of Verbal Self-Defense helps you anticipate and avoid the frustrating conversational knots in which men and women all too often find themselves entangled. Picking up where other authors leave off, Suzette Haden Elgin arms you with her proven techniques for dealing effectively with verbal confrontation in your personal and professional lives. She zeroes in on how to:
- Identify the differences between womens and mens perceptions of the world and avoid the dangerous semantic traps they create
- Distinguish between innocent and willful misunderstandingsand what to do about them
- Read body language and use it as a powerful communications tool
- Recognize and put an end to the treacherous verbal games people play
Strikingly true-to-life dialogues and scenarios illustrate each point, covering nearly every argument and misunderstanding youve ever had with somebody of the opposite sex. Empowered with Elgins proven techniques for dealing with these situations, youll be prepared to take full control of any verbal confrontation with your co-workers, friends, and family.
About the Author
SUZETTE HADEN ELGIN, Ph.D., is an expert in applied psycholinguistics and the founder of the Ozark Center for Language Studies. She is the author of 23 books, including the bestselling the Gentle Art of Verbal Self-Defense books, as well as textbooks and novels.
Table of Contents
The Male/Female Communication Problem: An Overview.
Some Basic Terms and Concepts for Discussing Language.
``Oh, That's Only Semantics!.
The Role of Body Language in Communication.
Breakdown Point: Hostility Loops.
Breakdown Point: Mountains or Molehills?.
How to Complain--And Still Be Heard.
How Metaphors Filter Perception and Complicate Communication.
Using the Language Traffic Rules.
Patterns of Verbal Abuse and Verbal Violence.
The Problem of Sexual Harassment.
Breakdown Points--Time, Space, and Inner Space.
How to Achieve Intimacy.
Conclusion: Speaking the Same Language.
Appendix.
References and Bibliography.
Index.