Synopses & Reviews
Readers learn the effects that their listening has on others and insight into the effects that the listening skills of others have upon them.
The power of everyday interactions, says James Sullivan, is much greater than we suspect. We have the power to offer profound healing, comfort, and affirmation -- or to create deep wounds. And all of this depends on one crucial skill: listening.
In the pages of The Good Listener, readers will come to see the far-reaching effects that their listening has on others, and will be grateful for the practical guidelines to becoming an attentive, caring listener. On the other hand, they will also gain invaluable insights into the effects that the listening skills of others have upon them.
Table of Contents
Listening : relief from pressure -- Listening : friend of intimacy -- Champion of self-esteem -- Blame : enemy of self-esteem -- The effects of blame and guilt -- Poor listening : insidious blame -- The ways we listen poorly -- The steps to good listening -- Understanding our listening tools -- Refining our skills -- The main types of communication -- The healing power.