Synopses & Reviews
In 1999, the Institute of Medicine published a report exposing the high prevalence of medical error, boosting academic, medical, and human factors interest in this field. The
Handbook of Human Factors and Ergonomics in Health Care and Patient Safety presents the most current knowledge on concepts and methods of human factors and ergonomics, and their applications to help improve quality, safety, efficiency, and effectiveness in patient care. This influential book provides specific information on how to analyze medical errors with the fundamental goal to reduce such errors and the harm that potentially ensues.
Editor Pascale Carayon and an impressive group of contributors highlight important issues relevant to healthcare providers and professionals and their employers. They discuss the design of work environment and working conditions to improve satisfaction and well-being, and the reduction of burnout and other ailments often experienced by healthcare providers and professionals. It is a remarkably comprehensive account offering readers invaluable knowledge from individuals who are some of the most respected in the field.
This important handbook should be read by all healthcare and human factors professionals, and is very useful to quality improvement and patient safety specialists in healthcare organizations. It is likewise appropriate for graduate-level courses in nursing and other fields, as well as undergraduate courses in human factors, ergonomics, and engineering.
Synopsis
The Handbook of Human Factors and Ergonomics in Health Care and Patient Safety presents the most current knowledge on concepts and methods of human factors and ergonomics and their applications to help improve quality, safety, efficiency, and effe
About the Author
Pascale Carayon is Procter & Gamble Bascom Professor in Total Quality in the Department of Industrial and Systems Engineering and the Director of the Center for Quality and Productivity Improvement (CQPI) at the University of Wisconsin/Madison. She received her Engineer diploma from the Ecole Centrale de Paris, France, in 1984 and her Ph.D. in Industrial Engineering from the University of Wisconsin/Madison in 1988. Her research areas include systems engineering, human factors and ergonomics, sociotechnical engineering and occupational health and safety. She is a scientific editor for Applied Ergonomics and a member of the editorial board of the Journal of Patient Safety. She is the chair of the technical committee on Organizational Design And Management of the International Ergonomics Association (IEA), and is a member of the executive committee of the IEA, in charge of the Ergonomics In Quality Design (EQUID) program and chair of the Science, Technology and Practice committee. Dr. Carayon’s current research is funded by the Agency for Healthcare Research and Quality, the National Science Foundation, the Department of Defense, the National Institute on Aging, the National Institute for Occupational Safety and Health and various foundations and businesses. Dr. Carayon leads the Systems Engineering Initiative for Patient Safety (SEIPS) at the University of Wisconsin-Madison.
Table of Contents
Contents: Part I: Introduction. P. Carayon, Human Factors and Ergonomics in Health Care and Patient Safety.
K. Henriksen, Human Factors and Patient Safety: Continuing Challenges.
Part II: Macroergonomics and Systems Approaches. H. Hendrick, An Historical Perspective and Overview of Macroergonomics.
P. Carayon, C.J Alvarado, A.S. Hundt, Work System Design in Health Care.
B. Kleiner, Sociotechnical System Design in Health Care.
J. Mohr, P. Barach, Clinical Microsystems in Health Care: How Human Factors Shape the Microsystem.
S. Bogner, The Artichoke Systems Approach for Identifying the Why of Error.
A. Hundt, Organizational Learning in Health Care.
M. Smith, J. Bartell, The Relationship Between Physician Professionalism and
Health Care Systems Change. P. Carayon, A. Kosseff, A. Borgsdorf, K. Jacobsen, Collaborative Initiatives in Patient Safety. Part III: Job and Organizational Design. L. Murphy, Job Stress in Health Care Workers. E.S. Williams, J.E. McMurray, L. Baier-Manwell, M. Linzer for the MEMO Investigators, The Effect of Workplace Stress on Patient Outcomes. K. Itoh, H.B. Andersen, M.D. Madsen, Safety Culture in Health Care. W. Schaufeli, Burnout in Health Care. C. Harvey, R. J. Schuster, F.T. Durso, A.L. Matthews, D. Surabattula, Human Factors of Transition of Care. R. Karlene, P. Madsen, V. Desai, Reliability Enhancement and Demise at Southwest Medical School's (SMSCH) Children's Hospital. D. Baker, E. Salas, P. Barach, J. Battles, H. King, The Relation Between Teamwork and Patient Safety. Part IV: Physical Ergonomics. J. Reiling, S. Chernos, Human Factors in Hospital Safety Design. C. Alvarado, Physical Environment in Health Care. S. Hignett, Physical Ergonomics in Health Care. A. Nelson, A.S. Baptiste, M. Matz, G. Fragala, Evidence-Based Interventions for Patient Care Ergonomics. B. Buss, W. Friesdorf, Noise and Alarms in Health Care -- An Ergonomic Dilemma. Part V: Technology. J. Ward, J. Clarkson, Human Factors Engineering and the Design of Medical Devices. J. Battles, Patient Safety and Technology: A Two-Edged Sword. B. Karsh, R.J. Holden, New Technology Implementation in Health Care. C. Caroline, G.S. Rogers, Robotics in Health Care. F. Drews, D. Westenskow, Human Computer Interaction in Health Care. C.P. Nemeth, M. O’Connor, M. Nunnally, R.I. Cook, RePresenting Reality -- The Human Factors of Health Care Information. Part VI: Human Error. D. Woods, E.S. Patterson, R. Cook, Behind Human Error: Taming Complexity to Improve Patient Safety. B. Thomadsen, Medical Failures Taxonomies. C. Johnson, Human Factors of Health Care Reporting Systems. R. Amalberti, S. Hourlier, Human Error Reduction Strategies. J. Pichert, G. Hickson, C. Vincent, Communicating About Unexpected Errors and Outcomes. Part VII: Human Factors and Ergonomics Methodologies. M. Rogers, E. Patterson, D.D. Woods, M. Render, Cognitive Work Analysis in Health Care. E. Israelski, W. Mutto, Human Factors Risk Management in Medical Products. I. Marsolek, W. Friesdorf, Work System and Process Analysis in Health Care. C. McKenzie, Y. Xiao, Video Analysis in Health Care. J. Gosbee, L.L. Gosbee, Usability Evaluation in Health Care. M.D. Madsen, H.B. Andersen, K. Itoh, Assessing Safety Culture and Climate in Health Care. C. Johnson, Incident Analysis in Health Care. Part VIII: Human Factors and Ergonomics Interventions. M.J. Smith, Ergonomics Programs and Effective Interventions. T. Molfenter, D. Gustafson, Quality Improvement in Health Care: A Historical Overview and a Look Into the Future. K. Lindstrom, G. Molander, Work Organization Interventions in Health Care. S. Eduardo, K.A. Wilson-Donnelly, D.E. Sims, C.S. Burke, H.A. Priest, Teamwork Training for Patient Safety: Best Practices and Guiding Principles. J. Carroll, M.A. Quijada, Tilting the Culture in Health Care: Using Cultural Strengths to Transform Organizations. Part IX: Specific Applications. C. Backhaus, W. Friesdorf, Human Factors and Ergonomics in Intensive Care: A Process-Oriented Approach. R. Wears, S. Perry, Human Factors and Ergonomics in Emergency Care. M. Scanlon, Human Factors and Ergonomics in Pediatrics. T. Zayas-Cabán, P.F. Brennan, Human Factors and Ergonomics in Home Care. D. Zimmerman, E. (Jenya) Antonova, Human Factors and Ergonomics in Nursing Home Care. J.W. Beasley, K. Hamilton, B.-T. Karsh, Human Factors and Ergonomics in Primary Care.