Synopses & Reviews
Real-life stories of how people change their organization. The core of the matter is always about changing the behavior of people, and behavior change happens in highly successful situations mostly by speaking to people's feelings. This is true even in organizations that are very focused on analysis and quantitative measurement. This book gets to the heart of how change actually happens. Organized around the eight-step change process introduced in Leading Change. Includes interactive Web site.
Revolving around the revolutionary eight-step process outlined in the bestselling "Leading Change, " this guide introduces a "see-feel-change" dynamic, resulting from research that reveals change happens when people are made to "feel" differently. Offers tips and tools readers can apply in their own organizations.
This volume aims to help the reader gain a full understanding of the positive and negative effects of continuous organizational change, and also provides concrete ways to deal with change and turn it into advantage.
A refreshed edition of The Heart of Change is now available for pre-order. To learn more, simply copy and paste this number 9781422187333 into the search field.
For individuals in every walk of life and in every stage of change, this compact, no-nonsense book captures both the heartand the "how"of successful change. Organizations are forced to change faster and more radically than ever. How are companies faring in meeting these challengesand what can we learn from their experiences? In this powerful follow-up bookorganized around Leading Change's revolutionary eight-step change processKotter and co-author Dan Cohen reveal the results of their research in over 100 organizations in the midst of large-scale change. What they found may surprise you. Although most organizations believe change happens by making people think differentlyKotter and Cohen say the key lies more in making them feel differently. They introduce a new dynamic"see-feel-change"that sparks and fuels action by showing people potent reasons for change that charge their emotions. Through true stories from real people, the authors present a play-by-play of challenges encountered, mistakes made, and lessons learned through each of the eight steps of changeand offer tips and tools readers can apply within their own organizations.
Why is organizational change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organizationyou need to change peoples behavior.
And that is never easy.
The Heart of Change is your guide to helping people think and feel differently in order to meet your shared goals. According to bestselling author and renowned leadership expert John Kotter and coauthor Dan Cohen, this focus on connecting with peoples emotions is what will spark the behavior change and actions that lead to success. The Heart of Change is the engaging and essential complement to John Kotters international bestseller Leading Change.
Building off of Kotters revolutionary eight-step process, this book vividly illustrates how large-scale business change can work. With real-life stories of people in organizations, the authors show how teams and individuals get motivated and activated to overcome obstacles to changeand produce spectacular results. Kotter and Cohen argue that change initiatives often fail because leaders rely too exclusively on data and analysis to get buy-in from their teams instead of creatively showing or doing something that appeals to their emotions and inspires them to spring into action. They call this the see-feel-change dynamic, and it is crucial for the success of any true organizational transformation.
Refreshingly clear and eminently practical, The Heart of Change is required reading for anyone facing change and looking to build their leadership skills.
Published by Harvard Business Review Press.