Synopses & Reviews
A Hands-On Resource for Meeting the Health Care Needs of All Patients
A Mandarin speaking woman is rushed to the hospital emergency room with a high fever and chest pains—yet refuses to let the doctor examine her. What does the hospital staff do? As patient populations grow more and more diverse, this and thousands of similar situations confront health care providers each day as they attempt to provide care to our country's newest residents.
Honoring Patient Preferences is an indispensable manual written for health care professionals who care for patients from diverse religious and cultural backgrounds. Sponsored by Children's Hospital in Boston—the hospital voted number one in pediatrics nine years in a row by U.S. News and World Report—this essential guide contains detailed, practical information for working with dozens of religious and cultural groups. This unique resource is designed to help providers best meet the needs of their ethnically diverse patients while also satisfying stringent new regulatory standards for culturally sensitive care.
While drawing on many case studies from the Children's Hospital patient population, the authors help clinicians and other professionals expand their knowledge of the customs and rules for care of the sick, attitudes and beliefs about illness and death, and religious observances in the hospital setting. They provide insight into the basic beliefs, traditions, and practices that influence how people from a wide variety of cultures and religions respond to the U.S. health care environment. Honoring Patient Preferences provides health care professionals indispensable suggestions for meeting Joint Commission on Accreditation standards and includes a CD-ROM containing the entire text of the book. Key-word searchable, this resource can be posted on any computer network, giving easy access to this essential information to those who need it most.
"All of us bring culturally defined beliefs and practices to the experience of illness , and they shape our encounters with the health care system and our response to clinical care. In a society as diverse as ours, ignoring the differences among us can be hazardous to the health of the community. This book gives health care professionals an enlightening glimpse of more than twenty different national and religious groups, highlighting the cultural norms and spiritual traditions of particular consequence to clinical practice. Reading it, we can't help but take a closer look, too, at the unspoken assumptions that govern our own behavior."
—Margaret Gerteis, director of quality research and development and Susan Edgman-Levitan, president, The Picker Institute; co-editors and authors, Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care
" . . . I applaud this exploration."
—Ken Fox, Jr., M.D., Department of Social Medicine, Harvard Medical School
"Thoughtful, clear, and accessible information about an increasingly important component of medical care today. I highly recommend it for all pastoral care departments and accredited clinical pastoral education programs."
—Rev. Joan E. Hemenway, director of pastoral care and CPE, Bridgeport Hospital
Review
" . . . I applaud this exploration." (Ken Fox, Jr., M.D., Department of Social Medicine, Harvard Medical School)
"Thoughtful, clear, and accessible information about an increasingly important component of medical care today. I highly recommend it for all pastoral care departments and accredited clinical pastoral education programs." (Rev. Joan E. Hemenway, director of pastoral care and CPE, Bridgeport Hospital)
"All of us bring culturally defined beliefs and practices to the experience of illness, and they shape our encounters with the health care system and our response to clinical care. In a society as diverse as ours, ignoring the differences among us can be hazardous to the health of the community. This book gives health care professionals an enlightening glimpse of more than twenty different national and religious groups, highlighting the cultural norms and spiritual traditions of particular consequence to clinical practice. Reading it, we can't help but take a closer look, too, at the unspoken assumptions that govern our own behavior." (Margaret Gerteis, director of quality research and development and Susan Edgman-Levitan, president, The Picker Institute; co-editors and authors, Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care)
Synopsis
From the staff of one of the nation's preeminent medical centers comes this unique training toolkit to help doctors, nurses, counselors, and other caregivers fully understand the religious beliefs and cultural norms -- both their own and others -- that drive the decisions about illness and recovery made by patients and their families. Packed with case studies and guidance on JCAHO standards, chapters cover special concerns about illness and death, including end-of-life-issues, and provide a detailed review of the spiritual traditions, health care practices, and guiding principles of the major religions and cultures around the world -- from Africa and Asia to Europe and the Middle East, Catholicism and Judaism to Hindu and Buddhism.
Synopsis
A Mandarin speaking woman is rushed to the hospital emergency room with a high fever and chest pains--yet refuses to let the doctor examine her. What does the hospital staff do? As patient populations grow more and more diverse, this and thousands of similar situations confront health care providers each day as they attempt to provide care to our country's newest residents.
Honoring Patient Preferences is an indispensable manual written for health care professionals who care for patients from diverse religious and cultural backgrounds. Sponsored by Children's Hospital in Boston--the hospital voted number one in pediatrics nine years in a row by U.S. News and World Report--this essential guide contains detailed, practical information for working with dozens of religious and cultural groups. This unique resource is designed to help providers best meet the needs of their ethnically diverse patients while also satisfying stringent new regulatory standards for culturally sensitive care.
While drawing on many case studies from the Children's Hospital patient population, the authors help clinicians and other professionals expand their knowledge of the customs and rules for care of the sick, attitudes and beliefs about illness and death, and religious observances in the hospital setting. They provide insight into the basic beliefs, traditions, and practices that influence how people from a wide variety of cultures and religions respond to the U.S. health care environment. Honoring Patient Preferences provides health care professionals indispensable suggestions for meeting Joint Commission on Accreditation standards and includes a CD-ROM containing the entire text of the book. Key-word searchable, this resource can be posted on any computer network, giving easy access to this essential information to those who need it most.
Description
Includes bibliographical references (p. ) and index.
About the Author
ANNE KNIGHTS RUNDLE, R.N., is manager of specialty programs at South End Community Health Center in Boston, Massachusetts. She was previously Coordinator of the Center for Families at Children's Hospital in Boston. MARIA CARVALHO, LICSW, is a clinical social worker and head of the Spanish Service Team at Children's Hospital. MARY ROBINSON, M. Div., is a board-certified chaplain and Director of Pastoral Care at Children's Hospital.
Table of Contents
Acknowledgments.
Preface.
About the Editors.
Editors and Consultants.
Introduction.
CULTURAL TRADITIONS.
Africa Cape Verde Eritrea Ethiopia Nigeria Somalia.
Asia Cambodia China India Japan Vietnam.
Central America and the Caribbean Central America and Mexico Dominican Republic Haiti.
Europe Greece Gypsies (Roma)Portugal Russia.
The Middle East Saudi Arabia.
South America Brazil.
North America African American Native Americans (North American Indian) Puerto Rico.
Nationality-Independent Cultural Groups Deaf or Hard of Hearing Families with a Gay or Lesbian Parent(s).
RELIGIOUS TRADITIONS.
Attention to Spiritual Needs Special Issues for Providers Facilitating Discussion About Spiritual Matters.
Religions Buddhism Church of Jesus Christ of Latter-Day Saints (Mormon) First Church of Christ, Scientist (Christian Science) Hinduism Islam Jehovah's Witness Judaism Orthodox Protestantism (Christian)Roman Catholicism Santeria.
TOOLS.
Utilizing Resources to Better Serve Multicultural Patients Consultation on Cultural or Religious Issues Interpreter Services Pastoral Care Other Members of the Health Care Team External Consultants Template for Collecting Cultural Information Template for Collecting Information About Religious Traditions.
Meeting Joint Commission Standards Related to Culture and Religion Assessment of Patients Patient and Family Education Patient Rights Ongoing Challenges.
Appendix Standard for Nursing Practice: Culture and Care Emergency Baptism Procedures Ethics Committee Consultation Ethics of Redirecting Goals of Care Religious Objections to Blood Transfusions Organ and Tissue Donation Patient and Family Education References and Other Resources.