Synopses & Reviews
The Secret to Building Better Relationships in Business and in Life
With some people, you just click
. The connection is quick and easy. Communication flows. You can tell them anything and they know just what you mean. When you connect in this way, you feel understood and accepted for who you really are. You "get" these people and they get you.
We think of this connection as an instantaneous thing, something that either happens or doesn't. Not so, says author Dr. Rick Kirschner. This connection isn't a magical phenomenon; it's a communication skill that can be learned with specific steps and techniques. Based on the author's three decades of experience as an interpersonal communication expert, How to Click with People will show you how to:
-Recognize and respond effectively to the four basic communication styles everyone uses
-Speak the same language as the person you're talking to, whether emotional or intellectual
-Connect in a digital age ruled by e-mail and social media
-Master the 7 Signals that will make you-and your ideas-click with others
-Troubleshoot the nine obstacles that could be in your way and learn how to avoid or overcome them
In the end, Kirschner argues that these skills are crucial because success has less to do with professional knowledge than with "the ability to express ideas, to assume leadership, and to arouse enthusiasm among people." In this How to Win Friends and Influence People for the twenty-first century, he gives readers the advice and insights they need to strengthen their relationships and take charge of their future.
"What's the best way to forge successful business relationships? Identify what you have in common and make the most of it, argues Kirschner (Dealing with People You can't Stand). Essential to his message is that the click so many of us look for is not a mystical, spontaneous connection it's created and maintained. Kirschner walks readers through the process of 'getting' someone, from the initial spark to the development of a mutually beneficial relationship. Particular attention is paid to the method of recognizing what will work best with whom: understanding your target's motivations, how to woo using body language and personal space, and signaling to the another person that you are on his or her side. Through a stream of stories and examples, Kirschner encourages readers to use 'clicking' not only to develop stronger partnerships and to resolve interpersonal problems but to make ideas emotionally attractive and persuasive. This illuminating study of communication with its direct and sage advice will be a boon to businesspeople at all levels. (July)" Publishers Weekly Copyright PWxyz, LLC. All rights reserved.
"Clicking with people isn't something that just happens or doesn't. In this practical and engaging new book, Dr. Rick Kirschner gives readers the skills they need to stop depending on chance and start actively clicking with people at work and in life."--Stephen Lundin, bestselling coauthor of Fish!
"Both enjoyable to read and full of easy to apply ideas, How to Click with People is a comprehensive explanation of how to connect with the people in your life. If you want to build better relationships, I recommend it."--Mark Sanborn, bestselling author of The Fred Factor
"Wise people know that the future is all about people, and Rick Kirschner's new book How to Click with People is a must-read for anyone who wants to understand and use the transformative power of relationships both in business and in life."--Daniel Burrus, author of the New York Times bestseller Flash Foresight
"In today's crazy-busy business environment, building strong relationships with frazzled customers and co-workers is essential to your success. Kirschner shows you practical strategies to quickly 'click' with even the most challenging individuals."--Jill Konrath, author of SNAP Selling and Selling to Big Companies
About the Author
Dr. Rick Kirschner is an international bestselling author, including Dealing With People You Can't Stand: How To Bring Out the Best in People at Their Worst, Love Thy Customer, and Insider's Guide to the Art of Persuasion. Dr. Kirschner is a faculty member of the Institute for Management Studies, and an adjunct professor at Southwest College of Naturopathic Medicine.