Synopses & Reviews
How Work Gets Done will provide the business or IT professional with a practical working knowledge of Business Process Management (BPM). Master these objectives:
- Learn how to identify the goals and drivers important to your organization and how to align these with key performance measures
- Understand how business strategies, business policies, and operational procedures need to be connected within a Business Process Architecture
- Know the basic building blocks of any business process Inputs, Outputs, Guides, and Enablers
- Learn how to create a BPM Center of Excellence in your organization
- Acquire the skills to establish a BPM methodology addressing Enterprise-level, Process-Level, and Implementation-Level priorities
- Learn how to build a Process Competency Framework encompassing all BPM stakeholders
- Obtain the knowledge to improve a process step-by-step with easy to use techniques and templates such as swimlanes and flowcharts