Synopses & Reviews
Synopsis
Artificial intelligence (AI) is transforming how we work right now. Are you ready?
In the past, robots were typically large pieces of machinery, sectioned off from human workers to perform precise, mechanical tasks on an assembly line. But now, bots and other AI technologies go far beyond this in augmenting human capabilities--not just robots on the factory floor of an auto plant, but algorithms in the back office of a healthcare insurer and chatbots interacting with retail customers.
Unlike any software tool or service that's come before, artificial intelligence has the power to profoundly change the very nature of work itself--and this is happening in all kinds of enterprises and across all functions of the organization. There's a current and growing imperative: businesses that understand how to harness AI can surge ahead, while those who neglect it are in danger of being left behind.
In Human + Machine, Accenture technology leaders Paul R. Daugherty and H. James Wilson vividly illustrate how AI is redefining work and the economy. At the core of this paradigm shift is the transformation of business processes--all the step-by-step tasks that take place within an organization, from operations to customer service to workers' own personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or completely reimagine them.
Deeply researched yet accessible and engaging, Human + Machine offers real-life stories from the front lines of AI-driven process change, highlighting the opportunities and challenges companies face in implementing and managing AI.
Revealing key insights and providing useful prescriptions for better understanding our new smart machines, ourselves, and the ways we work together, Human + Machine will become the leader's guide to succeeding in the age of AI.
Synopsis
AI is radically transforming business. Are you ready?
Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now--in software that senses what we need, supply chains that think in real time, and robots that respond to changes in their environment. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on?
In Human + Machine, Accenture leaders Paul R. Daugherty and H. James (Jim) Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization--whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or to completely reimagine them. AI is changing all the rules of how companies operate.
Based on the authors' experience and research with 1,500 organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability, as well as what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a leader's guide with the five crucial principles required to become an AI-fueled business.
Human + Machine provides the missing and much-needed management playbook for success in our new age of AI.
BOOK PROCEEDS FOR THE AI GENERATION
The authors' goal in publishing Human + Machine is to help executives, workers, students and others navigate the changes that AI is making to business and the economy. They believe AI will bring innovations that truly improve the way the world works and lives. However, AI will cause disruption, and many people will need education, training and support to prepare for the newly created jobs. To support this need, the authors are donating the royalties received from the sale of this book to fund education and retraining programs focused on developing fusion skills for the age of artificial intelligence.