Synopses & Reviews
This book explores the ways in which organizations design, build, and use information technology systems. In particular it looks at the interactions between these IT-centered activities and the broader management processes within organizations.
This text covers IT in organizations - how it works, how it changes organizations and the problems and challenges it creates. Based on detailed research in several sectors (including financial services and hospitals), the authors present an analysis of various issues.
Table of Contents
1: Introduction: The Problematic of IT and Organization (Brian P. Bloomfield, Rod Coombs, David Knights, and Dale Littler
Part I: Strategies and Markets
2: 'We Should be Total Slaves to the Business': Aligning IT and Strategy - Issues and Evidence, David Knights, Faith Noble, and Hugh Willmott
3: Markets, Managers, and Messages: Managing Information Systems in Financial Services, David Knights and Fergus Murray
4: Paradigm Thinking and Strategy Development: Marketing Strategy in IT Sectors, Dominic Wilson, Dale Littler, and Margaret Bruce
Part II: Integrating Technology and Organization
5: Paper Traces: Inscribing Organizations and IT, Brian P. Bloomfield and Theo Vurdubakis
6: Doctors as Managers: Constructing Systems and Users in the NHS, Brian P. Bloomfield and Rod Coombs
Part III: Networks
7: Networking as Knowledge Work: A Study of Strategic Interorganizational Development in the Financial Service Industry, David Knights, Fergus Murray, and Hugh Willmott
8: Putting IT in its Place: Towards Flexible Integration in the Network Age?, Fergus Murray and Hugh Willmott