Synopses & Reviews
Now in its Fourth Edition this foremost leadership and management text continues its emphasis on critical thinking, problem solving and decision-making. Incorporating application with theory and strong leadership content, features address the newest methods of quality assurance, benchmarking and report cards, plus coverage on new technologies information, including implementation. New to this edition are more case studies; new content on violence in the workplace, case management, impact of emerging technologies, political action, and patient care deliverymodels; and, weblinks in each chapter plus a new companion.
For more information visit, http://connection.lww.com/go/marquis.
Table of Contents
UNIT I. A New Approach to Leadership and Management
- Integrating Leadership Roles and Management Functions
- Tools for Leadership and Management Problem Solving and Decision Making
UNIT II. Roles and Functions in Planning
- The Planning Hierarchy and Strategic Planning
- Planned Change
- Time Management
- Fiscal Planning
UNIT III. Roles and Functions in Organizing
- Organizational Structure
- Understanding Organizational, Political and Personal power
- Organizing Patient Care
UNIT IV. Roles and Functions in Staffing
- Preliminary Staffing Functions: From Recruitment Through Orientation
- Meeting Staff Socialization and Educational Needs for Team Building
- Staffing Needs and Scheduling Policies
UNIT V. Roles and Functions in Directing
- Creating a Motivating Climate
- Organizational, Interpersonal, and Group Communication
- Delegation
- Managing Conflict
- Understanding Collective Bargaining, Unionization and Employment Laws
UNIT VI. Roles and Functions in Controlling
- Quality Control
- Performance Appraisal
- Creating a Growth-Producing Work Environment Through Discipline
- Employees with Special Needs
UNIT VII. Professional and Social Issues in Leadership and Management
- Ethical Issues and Professional Advocacy
- Legal and Legislative Issues
- Career Development Issues