Synopses & Reviews
Competitve global economy. Words that challenge organizational leaders on a daily basis. Quality, productivity, and cost. Concepts that must be managed in order to meet the challenges present in today’s economy. These three words give effective leaders a long to-do list that includes enhancing customer satisfaction; maintaining a safe, clean, and organized workplace; utilizing an effective logistics, scheduling, and shipping system; deploying facilities, raw materials, and technology effectively; managing incoming, work-in-process, and finished goods inventory levels; employing and motivating talented people; and maintaining equipment and facilities; all while providing a quality product or service that customers desire. A leader’s ability to manage in a complex environment is crucial to their organization’s success. Quality, productivity, and cost. Is there any organization in the world that would not want to optimize each of these three areas? This text presents lean and Six Sigma tools and techniques that enable optimal performance.
Synopsis
A leader’s ability to manage in a complex environment is crucial to their organization’s success. Quality, productivity, and cost. Is there any organization in the world that would not want to optimize each of these three areas? Lean Six Sigma: Process Improvement Tools and Techniques presents both the principles of lean and Six Sigma and the tools and techniques that enable optimal performance. The text's many real life examples show how interrelated tools and techniques can be used to solve problems and are drawen from a wide variety of venues, including service industries like healthcare and distribution, manufacturing companies, and government.
Table of Contents
PROCESS IMPROVEMENT ESSENTIALS
Chapter 1 Lean Six Sigma Origins
Chapter 2 Leadership For Process Improvement
Chapter 3 Strategic Planning For Process Improvement
Chapter 4 Creating a Customer Focus
Chapter 5 Process Improvement Teams
COSTS: Defining Opportunities for Process Improvement
Chapter 6 Costs of Quality
Chapter 7 Process Performance Measures
Chapter 8 Managing Process Improvement Projects
Chapter 9 Problem-solving using Design, Measure, Analyze, Improve, Control
PRODUCTIVITY: Process Improvement Opportunities
Chapter 10 Value Stream Process Mapping
Chapter 11 Just-in-Time and Kanban
Chapter 12 Five S
Chapter 13 Kaizen and Error Proofing
Chapter 14 Work Optimization
Chapter 15 Productive Maintenance
Chapter 16 Supply Chain Management
QUALITY: Variation Reduction Opportunities
Chapter 17 Statistics
Chapter 18 Variables Control Charts
Chapter 19 Process Capability
Chapter 20 Reliability
Chapter 21 Design of Experiments
Chapter 22 Failure Modes and Effects Analysis
Chapter 23 Lean Six Sigma