Synopses & Reviews
A self-teaching guide to using recognition, reinforcement and other behavior modification techniques in supervision and management. Explains the antecedents and consequences theory (ABC analysis) and shows how to improve performance by objectively pinpointing, tracking, and analyzing behavior and offering effective reinforcements. Includes worksheets to help readers learn and apply principles in their own work.
Table of Contents
Partial table of contents:
Managing Behavior on the Job.
Management by Consequences: The Five Steps.
Analyzing Why People Behave the Way they Do.
Changing the Environment to Change Behavior.
Evaluating Your Effectiveness.